Nice motel, very convenient location, 5-10 min drive to ferry port, so east to visit Quebec old…read moreTown. Very friendly staff. 24 hours coffee at the lounge. Good breakfast (free)

We wanted a hotel that was easy to get to Quebec City. Unfortunately, we made plans late and was…read morelocked out of some more centrally located hotels in Quebec City. That was actually a good thing otherwise we may have missed this hidden gem. I accidentally booked a Handicapped room but that is okay the room was similar to one that is not except no tub (we hardly ever use hotel tubs), the bed only had a combo mattress boxspring instead of a mattress and separate boxspring (that made the bed a bit more firm and really low to ground. The bathroom had a wide door for a wheelchair. Other observations were a peephole in door lower as well as a bathroom equipped for handicapped. It would have been preferable to be in a standard room but it wasn't so bad and after driving 10 hours to get there we were not in the mood to switch rooms after we realized it was not a standard room. The room had a: Microwave Flat screen TV on the wall Small refrigerator Extension bar on the work desk Wall lamps on either side of the bed We were on the 5th floor which gets you away from possible higher noise levels floors (3rd floor is where the ice machine is). Check-in and out was pretty smooth. Be warned there are only two stations. There is a small indoor pool opposite the registration area. We did not get to use it but there was a boatload of kids who enjoyed it. The dining area has a television, two islands, and wall shelving. Two Waffle makers Coffee and juice machine near the entrance to the dining area Apples Plain bread Plain bagels Cereal including muslix yogurt Hard-boiled eggs (hot and cold) Scrambled eggs (a bit overcooked) Sausage links (two trays at the time - pretty good) Potato pancake (breaded and fried - tasty) Coffee (four different types, hot chocolate, and tea (4-5 different types are available 24/7 near the dining area. Special rave - the butter they use is super sweet. Loved it! Suggestion - they should alter hot trays over the weekend so it's not always boring overcooked scrambled eggs and sausage links every day.. try ham or bacon perhaps. They do not have shuttle service to ferry - too bad, it is further than walking distance but straight down the road - and I do mean straight down the street.. but about 10 min by car. The ferry is great! Parking is only a few dollars and the ferry ride is only a 10 - 15 min ride with a beautiful view of QC as you approach it. See my other review about the Ferry. To drive to Quebec Bridge it is only about 10 min, if going to QC it is another 10 back north after crossing the bridge (remember I mentioned QC is directly opposite from line of sight of the hotel (although you can't see QC from the hotel). The bridge is free. The hotel has a self serve outdoor parking lot in front and rear. There is a front and rear door. The gas station, and stores, and TD Bank a short drive away. Scores, and Tim Horton's, in same parking lot. We enjoyed our trip. The hotel was only used as a place to sleep and have breakfast as we were enjoying much of what we can get to in area vs. staying in the hotel. Would we go back? Maybe. It depends what is available in QC and their bang for the buck. The drawback is lack of parking in QC or an additional charge for it. This hotel is completely free to park. Enjoy your trip! Carson

Nice place, clean and still new. Limited facilities around. It's right next to the convention…read morecentre. A few restaurants around. Gas station half a km away. About 20 min from downtown Quebec unless you take the ferry. The rooms were clean and bright. We didn't use any of their commodities because of the late arrival and early departure. I would stay here again.

Had a wonderful 8 days/7 nights stay here on business at the convention center next door. Overall,…read moreit was a great stay. Here are my thoughts: Pros: - convenience! - This hotel is connected to the convention center, so if you're attending work or a conference, this is the most ideal in terms of location. - clean and everything you'd expect from a Sheraton room : fridge, bottled water, comfy beds, clean shower with toiletries, etc. - decently friendly service. Not over the top nice but they do their job well. - Marriott Bonvoy Platinum Elite perks aren't too shabby. Best perk was the welcome gift - I chose the breakfast and it was much more than you'd expect from a "continental breakfast." I will share more about breakfast in a Cosmos review. Cons: - room thermostat - it worked the first 2 days but then completely stopped working. I had set the temp to 77 (I was cold) and it has been consistently sitting at a 71-72. Not sure if it's because it's really cold outside but dang. - Elevators. There's only 2 and if you're staying on the top floor, be prepared to make multiple stops on the way up and down. There were many times where I had to wait 15-20 mins to enter the elevator. Something to keep in mind when the hotel is busy. - No room upgrades - limited options - it's in the middle of no where. The area is being developed and so there's not much within a 15 min walking distance. Without a car, we were limited to eating at Cosmo's 3x a day for 8 days

This was one of the nicest hotels I have ever experienced. From the moment our car pulled up, the…read moreservice was attentive and welcome. There were people immediately to take care of our luggage, and to wave us away when they said they would take care of the parking and any other logistics. Check-in was easy, and I was delighted to discover I had been given an upgraded room without making any request or having any particular status. The room was twice as large as most hotel rooms I've stayed at, with delightful views, a large and very comfortable bed, a couch and desk, and a style that was elegant without being stuffy. My fellow travelers had a room that was even more phenomenal because of the view it had over the water and the cruise ships that were coming and going. Hotel staff were always helpful with suggestions for places to go or neighborhoods where we'd find a selection of restaurants to eat at. In the evenings there is a small and comfortable area to order drinks and to listen to the guitarist or to simply sit and watch the fireplace. Although it is a high priced hotel, I would absolutely return. Its location is perfect. Walkable throughout the old town area and to the port. And its comfort and sense of quiet unpretentious luxury cannot be beat.

It was in researching hotels in Quebec that I found this one and also noticed that with the Amex…read moreplatinum card you get the free breakfast and room upgrade etc. So I actually decided to get the Amex platinum just for this hotel. It did not disappoint. We got a room upgrade to a lovely view of the castle and it even had a balcony. The breakfast at Chez Muffy was exceptional...the first morning it was so good I deemed it the best breakfast of my life (over a 1/2 century of living too). The only minor complaint we had was that we arrived late and the bar was closed. We were a little hungry so the front desk receptionist offered us some snacks from the mini bar. We should have realized these snacks would be mini bar pricing even though he handed them to us from the reception desk. $26 of chips and pretzels showed up on the bill! Our mistake. I wouldn't hesitate to stay here again though. The bed was comfortable. The shower great too. And the service was very friendly.

My wife and I had visited the bar 20 years ago and we had to go back for a second time. It was…read morequite busy for a late afternoon, but we had a nice private table for two near the fireplace (thankfully not running). My wife ordered the La Rose et le Renard cocktail, while I had the simply named 1943. They were pricy at $26 & $32 respectively but were very well made. Plus, we had a snack brought to our table for free (nuts and crackers). We enjoyed ourselves people watching the well to do.

The Fairmont Le Château Frontenac is an iconic hotel in Old Quebec. No matter where you are in…read moretown, this hotel is the focal point. It is absolutely stunning. It looks like a castle in the sky. It is an older hotel but is beautifully preserved. So much history there. The rooms can be a little small- specifically the bathrooms unless you upgrade. We booked a room on the Gold Floor and had a great room, very small bathroom. The cleaning service was inconsistent. We got mouthwash after 3 days but not to start. No slippers like typical Fairmonts. The Gold Floor lounge is nice. Definitely not our favorite gold level lounge but still nice. Limited healthy protein options at breakfast. Vincent was our absolute favorite. We made an attempt to sit in his section every morning. His bright spirit was the perfect way to start the day. The bar downstairs is beautiful. It has limited seating and lots of non-guests want to experience it. The cocktails are so good and service is great. We are headed back in the winter and are looking forward to seeing it during the holidays.

Where to start and where to end. My room was#25(2nd floor )…read more The staff are friendly (this the ONLY good thing). @ location: 14-20 minutes drive from Quebec. There are fast food around. Near the highway. There is a bar cross the street , if you check in Saturday, you will enjoy the music, the party will stay all the night. You tired want to sleep !!! Poor you no sleep on Friday & Saturday. @ the hotel. So old, you have to press on the elevator until it comes to you, and when u want to go up , you have to press until it get you up. They said they is a Landry facility in the website, but there is no facility. They will do your Landry for extra $$$ @ the room Bed was ok, There was no enough light. The bathroom, here is the fun part. My bathroom smell sewerage, very strong SMELL all the time. @the check out is 11:00 am, I got the housekeeper yelling outside my door (Cheak Out) at 9:37 am!! That an hour and 23 minutes before 11 am!! What a joke !!! I stayed in all types of hotels and I had never had any housekeeper yelling while I'm sleeping to remind me of the cheak out an hour and half before the check out time ( the cheak in time is 3:30 so yeah they have time to clean). I forgot to take a picture of the coffee maker, it was dirty from inside. No I won't sleep here again.

You have to remember that this place is not the ritz. they have a few updated amenities and a free…read morebreakfest. The breakfeast is just a continental but you don't even get that at some places. The big thing is with this place is that it is very clean and it allows pets with a minimal fee. I will definately will staying there again.

Exceptional Stay in the Heart of Old Québec…read more L'Hôtel du Vieux-Québec was our home for a six-day holiday in Québec City, and we could not have chosen a better place to stay. Our double queen room with kitchenette was spacious, immaculately clean, quiet, and exceptionally comfortable. After long days exploring the city, we particularly appreciated the deep soaking tub, the rainfall shower, and what may have been some of the best water pressure we've experienced in a hotel anywhere. Small details matter, and this hotel gets them right. The location is fantastic--perfectly situated within Old Québec and within easy walking distance of the city's historic sites, restaurants, shops, and attractions. Despite being in the heart of everything, the hotel was remarkably peaceful and quiet. One of our favorite amenities was the guest lounge and its outstanding coffee machine, which quickly became part of our daily routine. We also opted for the breakfast package, and it was a delight. Each morning we awoke to a basket of fresh breakfast goodies hanging on our door: fresh pastries, juice, yogurt, and other treats. We never tired of it. As a fun local note, visitors should know that the beloved pain au chocolat is called a "chocolatine" here, just as it is in the south of France! What truly sets this hotel apart, however, is its people. M. Pierrôt deserves special recognition. He was warm, helpful, knowledgeable, and always greeted us with a genuine smile. In truth, every member of the staff we encountered embodied the hotel's reputation for friendly, personalized service. We also appreciated staying in a property with such a rich history. Built on land once known as the "Garden of the Poor," where medicinal plants were cultivated by the Augustines of the Hôtel-Dieu de Québec, the site has witnessed centuries of Québec City's evolution. Today, the hotel beautifully blends that historic character with modern comfort and thoughtful amenities. It is easy to understand why L'Hôtel du Vieux-Québec has earned such an outstanding reputation among travelers. For us, it was the perfect base from which to explore one of North America's most beautiful and historic cities. We would not hesitate to stay here again and recommend it enthusiastically to anyone visiting Québec City. A sincere thank you to M. Pierrôt and the entire team for making our holiday so memorable. We hope to return again soon.

Great location in the heart of downtown Quebec. Within walking distance to all the sights and…read moresounds the city has to offer. Rooms were clean with plenty of storage and heated floors and towel racks which was fantastic considering the temps outside. All in all a great experience from the front desk staff to the housekeeping staff. Thank you for a great stay!!!

too bad they don't have a listing for less than a star!!…read more My girlfriend and I had booked and paid for a room for 10/05/18. We had EVERY intention of using it that night on our way back from Maine, however her Mother died on the 2nd so it put our plans into a tail spin. We called them thinking there might be something they could do, but NO!! We explained why we weren't going to be there, but it was tough you pre paid. My advice is if you book here, you better use it or lose your money!! No excuse, not death (yours, significant other) not surgery, nothing will allow them to refund!! I even called Choice Hotels, they were like it's up to individual motels to set their policy. And to think their commercials are so cute, funny and relate able.

I have to say my expectations weren't high for this place, we picked it more for its convenience…read morefactor then anything else going for it. I have to say the experience was not what I expected. The service from the staff was great, its location next to the Autoroute 20 made it ideal when leaving, and it made day tripping into Old Quebec City very easy. All in all, the bed was comfy, clean, and the hotel was nice and quiet. Will consider staying again next time we're passing though.

We stayed here 4 nights to attend the ice carnival Feb 1-5…read more We had suite 207 which was lovely Breakfast was dropped off at our door each morning at 7 am. Delicious croissants, each morning a different add on ... yogurt, roll, cheese etc with juice and jams. We had a Nespresso coffee machine in our room All the staff was very helpful and parking was ample across the street for $17/night. (We had a pick up truck) and no issues Everything was very clean. Great housekeeping

Just came back last night from this hotel and was not impressed at all for the money which was…read moreinsane at 400 a night plus. This is a 125 hotel all day long except for its 15 minutes walking distance to the Frontenac Hotel which is about the same price right now. Don't get me wrong everything is insanely overpriced around here. This is Manhattan pricing. I think the whole thing is completely not worth it. The Frontenac is beautiful on the outside, but there's nothing really going on the inside and it's just surrounded by overpriced, mostly lousy, tourist trap restaurants. I would spend a day here that's it there's not much else to do if you are active. Overall, I'm very disappointed at the hotel and the area in my opinion was a complete rip off. The area was nice by the Frontenac, but all of the tourist trap restaurants and T-shirt and sweatshirt gift shops just ruined it for me. Decent walking if you are into hilly areas, pretty to see once but more of a one and done after a day. All of the videos I watched on this place and the area I feel deceived. It was not that interesting at all and not worth it in my opinion. I'm bummed out it was a waste of a lot of money and a lot of time getting there for a crappy hotel and a lot of bad food and average coffee at unfriendly coffee shops. By the way this hotel has no lobby coffee, no water or snacks whatsoever. Some nights are 500 even $600 a night here. As much as I hate Holiday Inn expresses they are far better than this hotel. This is just a basic no frills place and you can't even adjust the room thermostat. Apparently it's controlled by management so you have limited access if at all some evenings it was shut off completely. This should be illegal at this price range. Again you need your head examined if you pay this price here. I only did because I was deceived by overhyped reviews. A lot of hotels in area are same price but from the little I saw of them they appeared to have a more luxury vibe compared to this low end b&b type vibe here. Oh and by the way, they gave me parking passes for a lot across the street. I displayed all of them in my windshield and I was still given a ticket by a cop in this parking lot that was $92 found on my windshield. If I say I'll never be coming back it would be too soon.

The room was amazing, the hotel staff went out of their way to accommodate every request, and the…read moreatmosphere and relaxing time of just sitting in the lounge with my wife enjoying a drink before dinner was an amazing ending to the day.

There were a lot of great reviews for this hotel and that's why I chose it for our first visit to…read moreQuebec City. I have to say, I don't get it. The hotel is a boutique as others have mentioned but with a very dark lobby that I imagine is cozy in winter but not so nice in summer. I also did not realize there is no restaurant or bar. Yes, they store limited liquor,beer,wine in the lobby but you have to compete for attention from the front desk to be served. There is also a very limited breakfast buffet. I can't say that the front desk staff was remarkable in any way. The room was nice and clean. We were able to check out better hotel options while we were there.