Clean, staff was nice, great location. Close to stores, food, and gas. Outside looks outdated but…read moreinside is remodeled!

Although there's almost nothing to shop near this hotel, and it looks old on the outside. But I…read morethink it has been remodeled and look new and clean in the room. Everything is pretty new in the room.

This is a nice property with a lot to offer, such as a spa, beach, water sports, gym rock climbing,…read moreand plenty of halls to host events. There are also 2 restaurants in the lobby (although the nicer one was closed while we were there... so much for a romantic anniversary dinner). It's a very modern hotel the lobby is really nice and the rooms are sleek and comfortable. Each room has a balcony and an open floor design for maximum lighting when you want it. I love that there are nespresso machines and pods in every room. When you drive up from outside you don't know if it's a hotel or a hospital or an apartment building. But it doesn't take away from the hotel. The food at the restaurant was good and the service too. They miss out a little on not having a proper cocktail menu, however with their full bar there is plenty to choose from. We got the "gourmand" meal package, the choice of food was good and it was plenty of food. They are accommodating to gluten sensitivity, and many items lturn out not to have gluten in the ingredients. Some things that were wrong with this place need to be put out there the most important being the insulation between the floors are nonexistant. At 7:30AM we had high heels pounding back and forth for over an hour in the room above us. So no sleeping in unless your on the top floor. Another thing that made no sense is that you invest 100s of millions of dollars in a huge facility, decide that the lobby is worth investing in a nice pool table, but cut corners on pool sticks. There were no sticks. There was a short stick for tight areas, which there are none, and the one and only stick they had, which was in the administration office, was crooked and the tip broken. I can't understand with the space they have, there isn't even a single rack for sticks. Granted it's a hotel lobby not a pool hall but if your going to invest in a pool table, then spend a few bucks on some good sticks so your guests can use it. All that being said it is a nice place which I will stay at again and go to while I'm in Thetford Mines. I really enjoyed my stay. N.B. this place also falls victim of the common problem in Thetford Mines which is not enough staff, which is no fault of the hotels, and did not significantly impact the service we had.

It certainly wasn't a cheap stay but I did enjoy it!…read more Location is everything and the Fairmount was certainly centrally located for my visit. Even though the weather was absolutely frigid during my visit, I was able to park and walk to many sites nearby during my stay. Several restaurants in particular were well worth the visit! My room was almost 3x the size of my first apartment, which I know isn't saying very much given where I live. Given the frigid temperatures, the temperature control in the room was spot on and calibrated nicely for my liking. The staff were friendly, checkin desk, valet, housekeeping, etc. I'd definitely be back again for sure.

The Fairmont Le Château Frontenac is an iconic hotel in Old Quebec. No matter where you are in…read moretown, this hotel is the focal point. It is absolutely stunning. It looks like a castle in the sky. It is an older hotel but is beautifully preserved. So much history there. The rooms can be a little small- specifically the bathrooms unless you upgrade. We booked a room on the Gold Floor and had a great room, very small bathroom. The cleaning service was inconsistent. We got mouthwash after 3 days but not to start. No slippers like typical Fairmonts. The Gold Floor lounge is nice. Definitely not our favorite gold level lounge but still nice. Limited healthy protein options at breakfast. Vincent was our absolute favorite. We made an attempt to sit in his section every morning. His bright spirit was the perfect way to start the day. The bar downstairs is beautiful. It has limited seating and lots of non-guests want to experience it. The cocktails are so good and service is great. We are headed back in the winter and are looking forward to seeing it during the holidays.

What a place to stay! I chose to stay in the motel part of the facility -- and that's the way I…read morelike it: Park right outside of my room, no floor above me. Everything was great - comfortable bed, fast wifi, good climate control, good shower, good coffee in the room, great light above the mirror. The same friendly guy who was at checkin at 10PM was also at checkout and 7AM -- how does he stay so cheery? Very reasonably priced -- I made it in to Quebec City during rush hour in about a half an hour. But I was running late so I didn't try breakfast at the EconoLodge

Exceptional Stay in the Heart of Old Québec…read more L'Hôtel du Vieux-Québec was our home for a six-day holiday in Québec City, and we could not have chosen a better place to stay. Our double queen room with kitchenette was spacious, immaculately clean, quiet, and exceptionally comfortable. After long days exploring the city, we particularly appreciated the deep soaking tub, the rainfall shower, and what may have been some of the best water pressure we've experienced in a hotel anywhere. Small details matter, and this hotel gets them right. The location is fantastic--perfectly situated within Old Québec and within easy walking distance of the city's historic sites, restaurants, shops, and attractions. Despite being in the heart of everything, the hotel was remarkably peaceful and quiet. One of our favorite amenities was the guest lounge and its outstanding coffee machine, which quickly became part of our daily routine. We also opted for the breakfast package, and it was a delight. Each morning we awoke to a basket of fresh breakfast goodies hanging on our door: fresh pastries, juice, yogurt, and other treats. We never tired of it. As a fun local note, visitors should know that the beloved pain au chocolat is called a "chocolatine" here, just as it is in the south of France! What truly sets this hotel apart, however, is its people. M. Pierrôt deserves special recognition. He was warm, helpful, knowledgeable, and always greeted us with a genuine smile. In truth, every member of the staff we encountered embodied the hotel's reputation for friendly, personalized service. We also appreciated staying in a property with such a rich history. Built on land once known as the "Garden of the Poor," where medicinal plants were cultivated by the Augustines of the Hôtel-Dieu de Québec, the site has witnessed centuries of Québec City's evolution. Today, the hotel beautifully blends that historic character with modern comfort and thoughtful amenities. It is easy to understand why L'Hôtel du Vieux-Québec has earned such an outstanding reputation among travelers. For us, it was the perfect base from which to explore one of North America's most beautiful and historic cities. We would not hesitate to stay here again and recommend it enthusiastically to anyone visiting Québec City. A sincere thank you to M. Pierrôt and the entire team for making our holiday so memorable. We hope to return again soon.

Great location in the heart of downtown Quebec. Within walking distance to all the sights and…read moresounds the city has to offer. Rooms were clean with plenty of storage and heated floors and towel racks which was fantastic considering the temps outside. All in all a great experience from the front desk staff to the housekeeping staff. Thank you for a great stay!!!

It was in researching hotels in Quebec that I found this one and also noticed that with the Amex…read moreplatinum card you get the free breakfast and room upgrade etc. So I actually decided to get the Amex platinum just for this hotel. It did not disappoint. We got a room upgrade to a lovely view of the castle and it even had a balcony. The breakfast at Chez Muffy was exceptional...the first morning it was so good I deemed it the best breakfast of my life (over a 1/2 century of living too). The only minor complaint we had was that we arrived late and the bar was closed. We were a little hungry so the front desk receptionist offered us some snacks from the mini bar. We should have realized these snacks would be mini bar pricing even though he handed them to us from the reception desk. $26 of chips and pretzels showed up on the bill! Our mistake. I wouldn't hesitate to stay here again though. The bed was comfortable. The shower great too. And the service was very friendly.

This was one of the nicest hotels I have ever experienced. From the moment our car pulled up, the…read moreservice was attentive and welcome. There were people immediately to take care of our luggage, and to wave us away when they said they would take care of the parking and any other logistics. Check-in was easy, and I was delighted to discover I had been given an upgraded room without making any request or having any particular status. The room was twice as large as most hotel rooms I've stayed at, with delightful views, a large and very comfortable bed, a couch and desk, and a style that was elegant without being stuffy. My fellow travelers had a room that was even more phenomenal because of the view it had over the water and the cruise ships that were coming and going. Hotel staff were always helpful with suggestions for places to go or neighborhoods where we'd find a selection of restaurants to eat at. In the evenings there is a small and comfortable area to order drinks and to listen to the guitarist or to simply sit and watch the fireplace. Although it is a high priced hotel, I would absolutely return. Its location is perfect. Walkable throughout the old town area and to the port. And its comfort and sense of quiet unpretentious luxury cannot be beat.

Run of the mill, substandard hotel in Victoriaville. Be prepared to hear everyone stomping their…read morefeet above you if you get a lower-level room. We thought we had elephants above us. Also, you'll hear everyone in the hallways because the noise insulation is so crappy. Would not go back.