I have been a member of LA Fitness for years now. I joined the Eglinton East club for the AquaFit program. I was very happy pre-COVID with both the facility and the availability/quality of the aquafit classes. Even tho the availability of classes at the facility is now more limited post-COVID, the quality of both the facility and aquafit program remained very satisfactory. HOWEVER over the last 6 months or so, the pool facility has not been properly maintained. The pool has been closed and aquafit classes cancelled 25-50% of the times in recent months -- often simply because they have not been properly monitoring chlorine levels. Other LA Fitness clubs have not had the same issue and this particular club is NOT addressing the problem. This is not acceptable and proper procedures should be instituted at once. read more

Negligence, Health Risks & Zero Accountability -- Extremely Disappointed. I was a member of LA Fitness at 1970 Eglinton Ave East, Toronto, and this is my honest review of how poorly I was treated. Back in January, after using their jacuzzi, I experienced a severe allergic reaction. My $800 swimsuit was completely ruined -- the fabric was eaten away. I lost 5 days of work because I physically couldn't go due to the reaction on my skin. Right after the incident, I ran to the front desk. The girl working there was kind and immediately shut down the pool and jacuzzi, hoping someone would follow up with me. Unfortunately, since it was a Sunday, no manager was available. Days later, I contacted Alisha, the location's General Manager. She told me to call between 9 a.m. and 6 p.m. -- while I work full-time from 9 to 8 every weekday. Still, I took time off work to go in person and speak with her. She looked confused, promised a quick response, and then... nothing. No call. No email. I continued reaching out, and again, I was asked to come in and speak with "a team member." Why? I had already explained everything. After countless follow-ups and waiting patiently, I received a cold, copy-paste response saying that no compensation would be offered. They claimed the chemicals were "within range." But if that were true, I wouldn't have had a visible allergic reaction. And my high-quality swimsuit wouldn't have been destroyed. On top of that, even just walking in to talk to a manager is counted as a check-in, and they used that against me as "proof" of facility usage -- how is that fair? I was left without answers, without support, without compensation -- and without basic respect. This is not a free facility. I was a paying member. But to receive this level of carelessness, unprofessionalism, and cold treatment when your health is at risk? Unacceptable. I loved the classes. The Zumba instructors and yoga teachers were amazing and deserve recognition. But management? Completely unaccountable and dismissive. Maybe I was just unlucky with this location, but after this experience, I will never trust this company again. Your health and time matter. Unfortunately, at this gym -- they don't. read more

One of the staff members was extremely racist and abusive. While this behavior is reportable, I'm sharing this here to give the staff an opportunity to improve their customer service. After I scanned my membership ID, he asked for an additional ID for verification, even though this wasn't necessary, as he could already see my picture on his computer. I will be sharing his name soon. It's truly shameful. I have an witness for future reference. read more

This location has friendly staff. There is no sign at the pool to remind people shower before swim. Lots of young guys just jump into the water to wet themselves together for fun, they make big plashes stir and up the dirt. You can see those dirty guys come in the pool with fluffy dry swim trunk. If they had a shower before enter the pool you will see their swim trunk wet and stick to their legs WATER IN THE SHOWER IS DEADLY COLD FOR SO MANY MONTHS OF COMPLAIN! If you need to have warm water you have to run the cold water at least 6-8 minutes, it is really wasteful. Then water switch from warm to cold...and warm. If you don't keep the water run continuously, the shower will be icy. Everyone come to the shower room has to run and waste the cold water like that. So many people complained but nothing happens. Frustrated! read more

I have an LA Fitness Signature membership, meaning I can workout at any LA Fitness location. The Warden location being the most convenient and relatively new, was a little disappointing. Compared to the other locations I've been to, this is by far the smallest. It is a one floor gym, with no women's room. (Most LA gyms have two floors and a women's room). However, it the place to get the job done. If you want to beat the crowd, early mornings to about 3pm is when it is the emptiest. read more

This is my favourite location by far. The staff who greet me each morning are friendly and helpful. It's clean and the facilities are well kept. I left GoodLife for LA Fitness and am so happy I didn't. read more

The place is pretty good everything is nice but one thing that annoys me is naked people in the closet room like it's actually disgusting they should make a room to actually change your clothes like wtf I'm not trying to go to the gym to see naked people beside my closet man ban this dumb rule of changing in the locker room read more

Kinda crowded at times. But staff does a good job making sure it's clean. I recommend

This gym deserves a five star rating for location and value. However I gave it 2 Stars because the personal training sales is garbage. Not only have my husband and I been given the run around several times, I had to approach staff at other clubs to get a straight answer. We were set up with a great coach but then he left and now it's a bunch of monkeys running the personal training sales. If you do sign up BEWARE!!! In fact I recommend you go to Duane at the danforth location. This location told us we could not do a buy out when in reality head office told me it was our right to get to do a buy out to get out of our contract. The actual trainers are great, my trainer is Anthony and he has done so much to help get me into the best shape for my wedding. But I would never trust signing up with the goons who are running the personal training sales, save yourself the money and headache. read more

Move over Goodlife there is a new Sheriff in town. I decided to join LA Fitness because of a few things: 1) No contract- $100 activation fee and $35 a month but NO CONTRACT. 2) Amenities- Squash court, basketball court, pool, hot tub, sauna, etc etc. 3) That is about it but i mean come on!!! More gyms opening really soon. read more

I started going to the gym more because of the fact that I love eating delicious food and said delicious food is not always the healthiest. This location is about 5 minutes away from my placement and very convenient for me to go to afterwards. When you walk in, there is an army of treadmills and other cardio machines and it's one of the most glorious things I've seen. I tend to go around 5pm and I never have to wait for a treadmill. All of the machines are new and shiny, and so far no one hogs 3 machines at the same time. I definitely recommend this location to anyone who lives in the area. read more

My first impression of this location was that it was beautiful and clean, but on second inspection I felt uncomfortable with the way the other members carry themselves. For example, some of them don't wash their hands after leaving the washroom, others don't clean the equipment after use. I know they are new to the country, but that's not an excuse for uncleanliness. Additionally, the members stare you up and down when you are doing a workout, then they imitate your workout; how tactless of them. I also didn't find that this location was gay friendly, it is more for the ethnic crowed- I hate to say it but its true. read more

I'm a former Extreme Fitness member (Vaughan and Richmond locations mostly) and I have been thoroughly impressed with LA Fitness during my 2 visits (so far). -Clean -All BRAND NEW equipment -All Cardio equipment has a TV and iOS/AUX connection -A LOT of equipment and most of it is doubled up (at the very least, often 3 or 4 pieces) -Not overly busy -Staff is not overly pushy like they were at other gyms -Locker rooms are immaculate -Weights are always on the rack and sorted in ascending and descending order based on their weight -Day Care available This particular location does not offer towel service and there aren't quite as many extra amenities as you would find at most Extreme Fitness locations (Steam Room, Cold Room, Juice Bar, Tanning Both, etc..) but it's core purpose is to be a gym, and in that regard, it far exceeds anything else I've seen before. This place is beautiful and very well maintained. read more

I'm not a gym rat. In fact, the foremost reason for me to go to the gym is so that I can keep eating all the delicious food I want. I like to work out, but I felt that if I was paying for a gym membership, I would be more consistent than just going to a class here or going for a run there. I went in with a friend who was already a member and was able to get a good deal with one of the managers, Roy. I was told that I could get a free lanyard (the only free merchandise they offer) but even after repeatedly mentioning it over 5 months, I was never given this magical freebie. Only told that they were on order (probably forever "on order"). I had to pay an initiation fee, but that means if I leave, I will not have to pay a fee then (unlike with Good Life where there is no intimation fee but a fee to leave). The rates are also significantly cheaper than Good Life, however, the down side is there are only a few locations in the city for LA Fitness. I like that they are expanding, they recently opened a location in Kennedy Commons, and I like that these are large format gyms. So the takeaway: Cons: -Few locations -No towel service -No free merchandise for members -Not enough lockers (half are too high for majority of members) -Unnecessary amount of sinks (space which could be used for more lockers and changing areas) -Friendlier front desk staff would be nice. -No equipment in terms of jump ropes, resistance bands, and foam rollers. -I know this is a bit much, but it would be nice if one location had a track or offered hot yoga classes (and if that location was not the Signature Club) Pros: -Cheap rates -Lots of different types of machines -Large format gym -Located near a major intersection (convenient) -Offers classes for spin, yoga, swimming, zumba -Has a daycare service for members who need it -Has a pool read more

Excellent gym, got a good price. Really happy with the equipment and service. The gym is clean, organized, and convenient. The only thing they are lacking is free WiFi for members. read more

It has been about couple of weeks I started working out at LA fitness. The gym is clean and there are enough equipments. It is new facility, I don't know what the situation will be when they become more busy. I think it is very important to bring to attention that none of their facility has anything to clean up the machines after used by someone else. It is very import. Sometime I don't feel like using the machine after I see sweats all over. They need to do something about it. It is definitely unhygienic. I had experiences with few gym facilities in Scarborough. Compare to other gym facilities, their membership fees are okay, they are not offering anything better. Their price in the USA is lot better. Any way, LA fitness is good but not the best. I definitely want them to do better job in pricing and towel part, at least to clean the machines. They have my business because I live close by. read more

It was my first day at L.A Fitness, ex Goodlife and Extreme fitness member. I must say that the first impression was great. It's spacious, not overly crowded and clean. Had a great workout but had hard time finding paper tower to clean machines and benches after use. I mean If you expect us to keep it clean then please make sure that there is enough cleaning stuff available to use. Overall, really happy that I joined L.A fitness. Got corporate rate of $49.95 initial fee and $34.99/month, no contract. Can't wait for their new club to open at Kennedy/401. read more

**2.5 star rating here** I will have to update this review after visiting some of the other LA locations, there are aspects that are different. The weights are super messy here, no one puts anything back or really cleans up after themselves. The workers will occasionally passive aggressively rush around putting weights away around you and yell at everyone to "put their weights back!" But it doesn't seem to work.. The music is annoyingly loud, feels like you're at a club with the same music playing over and over again. You will have to speak up a bit if you want to say something to someone. I get it though-it's a gym you're there to workout but music is a big part of it and it would be nice if it wasn't crazy loud. Their A/C or fans don't seem to work as well as they used to (I used to remember when it was very well ventilated). Lately, they've been putting up loads of signs that say "No gym bags on gym floor" or "No chalk on gym floor" so that's new. Starting to get a Planet Fitness vibe here...be careful don't do anything that might benefit your lift or they'll put up a sign. If anything more soap and cleaning stations would be more beneficial. Or signs that say wipe down your machines after you're done over the signs they put up now. The staff don't seem to care about appropriate workout clothing, because I've seen people work out in flip flops and sandals...so what happens when a weight falls on them? Just come here for a good lift and go, still a good facility (not always the cleanest) but for what you pay it's good. read more

Not clean! I have complained about the lack of cleanliness numerous times LA Fitness on their website, member services, and always get the same response, some line about "understanding my frustration." I go to the Eglinton, Scarborough location of LA Fitness on the weekends during which time the gym is not cleaned at all, seriously. Black chunks and hair all over the fitness studio floor, huge smudges on the mirrors and dirty floors throughout the whole gym. When I voice my concerns to the staff, I get the "It's not my job" response. Obviously, the staff is not concerned with the cleanliness of the gym and neither is management. If you plan to use this gym, bring lots of sanitizer! read more

UPDATE: 14-10-2017 New management - worse than old management! UPDATE: 19-09-2017 They had a scheduled "renovation" which they decided to cancel? Makes me think why they wouldn't invest in updating the floors like they said they were! They now have 2 basketball courts, the original one, and the rest of the gym that others seem to think is fine to dribble a ball through the facility! Read other reviews, and you will see the same thing. 1. No one re-racks their weights. NOT EVEN THE PERSONAL TRAINERS - disgusting. 2. Way to hot and humid inside. There is something wrong with the HVAC or they don't know how to adjust it. Either way, it's like working out in a sauna. 3. RUDE members. Never in any gym have I been pressured to hurry up and finish up because someone else wants to use the equipment. There are lots of machines, you can use another one if you don't want to wait. 4. The music sucks.. bring your own headphones and device.. or be tortured. 5. They have absolutely no attachments for the pulley machines beside D-Handles. They have 1 or 2 triceps bars, and that's about it. Don't know if they broke, or were stolen but they have yet to be replaced 6. Hassel you to take personal training... but from what I've seen a goat could train you better. There seems to be only 1 good trainer there, who shows his clients proper form - and repacks his weights!!!!! 7. They should enforce personal hygiene.. some members should be using a pre-workout..like deodorant!!!!! The gym has decent equipment, but that's about it. I don't know If I would recommend it to my friends .. let alone to anyone reading this review! read more

This is probably my go to location but I don't come to this location as often anymore because they don't have a women's only section. I have noticed that it's a younger crowd here and it's quite annoying when you have men watching you work out. If you're insecure about people watching you inappropriately, it's better to go with a partner so they can cover you. Other than that it's a nice location with a pool and sauna. read more

When I am in need of a body-break LA| Fitness Gym is where I go. This is a relatively new facility that is just approaching its 1 year anniversary. The facilities are clean, the equipment is all new. Staff are very good and friendly. This Gym has got abundance of weight and cardio machines, basketball court, yoga studio, pool, sauna, steam rooms. Down side is, it doesn't have wifi, women's only section, no towel service and this is not 24 hrs service club. They run all sorts of classes at all times of day at no extra charge to members. In addition they also have a daycare service for those who have children and still want to keep fit, it has a Juice & snacks bar as well. The locker rooms are fairly clean. I have yet to take any classes so I cannot speak to those. Another problem is that there is only few locations in the GTA as of now. If you wants to get personal trainer. You have to enrol again which is cost $100. And per session fee as low $50. If you wants to cancel your personal trainer you have to pay penalty. Which they done with me. So be aware about it. The hours are Monday-Thursday 5am-11pm, Friday 5am-10pm and weekends 8am-8pm. I have been a member here for almost 2 months and I must say I am quite happy with my decision. read more

Hands down the best LA Fitness that I've visited. I've used the gyms all across North America and this is the by the far the best, clean and best customer service I've had. Omid and Mehdi in particular go above and beyond in taking care of me and others. read more

It's a nice gym, when it's empty. Let me point out the details that most other reviewers don't mention: Cons: - The pool heating sometimes does not work. - The jacuzzi / whirlpool seems to be broken every week. - The soap dispensers in the shower also seem to be always broken or empty (if it actually works). - The change-rooms get really dirty by late-evening time. - No one cleans anything when they are done using equipment and they smell disgusting. You will probably not find anything to clean the machines with either because the dispensers and paper towels are usually empty. - The clientèle have absolutely no respect or any manners when it comes to etiquette, space and equipment. They have no sense of cleanliness and act like they are in a third world country shouting and yelling at each other all the time, ESPECIALLY in the change room / showers. I see this issue everywhere from sharing lanes in the pool to sharing equipment and lockers. Nothing is ever cleaned. It is best to go during quiet hours and to just avoid the showers. - Extremely aggressive sales people and some very arrogant staff who have 0 sense of customer service. Please don't lie to me in the face when you're trying to sell me a membership. Seems like other people here below had similar experiences. Pros: - Price, I got a very good rate by signing up for a year in advance. I didn't pay any initiation fees. It now works out to $28 a month taxes in after 1 year in, and was $38 a month the previous year. If you're paying more, you're getting ripped off. - Lots of machines, there usually is not much of a wait to get on one. - Squash facilities are almost always free and empty. - Pool is great when everything works. read more

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Good gym not to busy and you rarely have to wait for equipment. No contract and a good price is what sells this place and all new equipment to :). Downsides, music is a little to loud and can drown out your headphones especially in the weight area or if your situated under a speaker. Also change rooms are ok but limited space on the bench so it always looks rammed in there , tripping over people even when the place isn't busy. Overall best in the area :) read more

Great facility. Lots of weights. Pool is always clean. Staff friendly! Basketball court is always full of good players and a nice touch to have heavy bags available in the studio too. read more

Great gym, clean and lots of equipment , friendly staff and a bit cheaper than Goodlife fitness and your not locked into a contract! The only thing I don't like is the music, that's why I bring my iPod read more

Very crowded and the layout is not great, compared to other locations. Goodlife offers better classes in my opinion, but I joined because of price and distance from a new job. read more

I have had a really great experience with LA Fitness. The gym is always kept clean, positive vibes, and the staff are very helpful. We had been doing a lot of gym hopping in the area and after speaking with Leila, we decided this was the best fit for us. read more

BUYER BEWARE!!! If I could give 0 I would. I signed up one year ago. The first time I went I brought my 1 year old daughter to the daycare facility which costs 10 dollars extra per month. After dropping her off and coming back 25 minutes later to check on her, there was a 3 year old carrying her around while the employee on duty was holding an infant (infants are prohibited but this gym clearly has no rules they follow) after that I pulled my child out and left. I called the next day to cancel my membership. After I thought I was done with the gym I am still being charged to this day. When I ask the gym why they tell me I don't exist in their system and don't know why I'm getting charged. I changed my card number ad they still got into my account. They tried 9 times in a row to take hundreds of dollars from my card. This happens every single month. It's impossible to talk to head officr or a manager. Mastercard informed me that even changing a card number they can still get into it. An investigation has finally been launched after I threatened my credit card company. I will post update. read more

The gym is great. very clean with tonnes of great equipment, there is one stupid issue with the showers There is no water pressure and the water fountain also. so enjoy read more

I have been going to this location for a little over a year now and I love it. I was a former extreme member and LA fitness is a breath of fresh air compared them. This facility is stocked with any piece of equipment that you need with most machines doubled or even tripled up. The staff are very courteous helpful. The change rooms are lean most of the time, but bench space is a little limited in peak hours. The only annoying thing I can think of is that the music is a little loud, but most of the time, my earphones drown that out, so it's not that bad. read more

This is a nice gym. THE ONLY PROBLEM is, there are THIEF or THIEVES in that GYM. My friend's Samsung smart phone was stolen in the locker room in the past. Today it was my unlucky day, the thief broke my padlock with combo numbers and took my pair of jeans thinking my wallet and phone was in my jeans. (Btw the jeans was not a cheap one) I asked to speak to a manager and the receptionist was nice but all she could do is to file an incident report. She said there's not much she could do I heard from many gym members that their locker has been broke into but the either the Manager is deaf and NOT doing anything to solve the issue. Now I'm paranoid to bring my gym bag to work out. LA fitness manager!!!! I have a suggestion. PUT a sign BEWARE of THIEF in the changing room! read more

The place still smells new and it's clean. The staff is friendly. I've been enjoyed having this membership to access throughout North America. Great investment. read more

Pretty good gym everyone reracks the weights good atmosphere. It has some weird seated row machines though.

As a new member of this gym, the gym is awesome and great and deserves 5 stars, clean, warm, not very crowded, etc. But the only factor that sold me into joining this club was the staff, specifically Leila. Leila helped me sign up,gave me all the information I needed, and made me fall in love with everything the gym had to offer. She is very knowledgable, and will work super hard in order to find what works best for you, which made me feel super comfortable signing up for the gym. She's super friendly, easy to contact in person and over the phone, and overall a great staff member at the gym! If you are looking to join, and need information regarding the memberships, I highly recommend you contact Leila for the best customer service. read more

I disagree with a lot of the comments. I have found the staff here very friendly and helpful. I have been a member for over two years. I do agree that SOME members do not put their weights away after using them NOR do they return items to where they got them. I have a trainer who is one of the best and very caring. Of all the trainers I've seen, I would prefer to work with only two. read more