My husband and I came today for a special lunch, to celebrate my birthday. We were dressed accordingly and of course we were polite and friendly to the staff. Unfortunately, I can't say the same about the way they treated us. Rude, hostile behaviour at every turn.
Both waitresses made a habit of dropping drinks and bread on the table without stopping or saying anything as they stomped by. Didn't see them do this with anyone else.
They told us they were out of the plat du jour AND the entree du jour (at 1 pm? really?!) yet people who came after us seemed to get it. No plat du jour = you must have the lunch menu, which is 11€ more than the plat. Hmmm.
They didn't offer us anything or check in whatsoever during the meal. Hey, when my cocktail is nearly finished, don't you think I might like another one, or maybe something else? Water, wine?
Items were not served together. For example, my first cocktail came while my husband stayed drink-less for another eight minutes or so. His burger came and five minutes later my fish arrived. Then my second drink came much later and his beer never arrived - he had nearly finished his meal before it came, and only then it got there because I went to the bar and asked after it.
Overall, I think the food and drinks were very good but the service was abysmal. It seemed that we were treated much more poorly than the other tables, and I do think it's because we are not native Belgians (we are Canadians who speak intermediate French). Even if we were tourists, that's no reason to treat us as an inconvenience. read more