Excellent service and friendly knowledge staff! My go to for any supplies!…read moreKeep up the good work!

The groomer is absolutely rude, I will never go to this place again! She needs an attitude class…read more Business elsewhere...

Very friendly staff and a very good clean store. The staff are very knowledgeable about their…read moreproducts and the store has a very large selection of products.

Worth the investment! Excellent team of specialists to advise and assist. High quality products and…read morecompanies with real service. The spring in my squirrel proof feeder had worn out over time. I went into the Bank Street store to ask how best to remedy the problem and they had a replacement part on hard that they showed me how to easily replace- worked like a charm, thank you!

The prices are very reasonable,especially if your holds membership card, which provides discounts…read moreand promos.the quality of the products is excellent, and most important,y to me, the service is superior. Friendly,helpful, reliable courteous knowledgeable! they make you feel as if you are their favourite customer...and I'm certain that ALL of their clients feel the same way! great family business that treats you like you are part of the family

This is the best grooming salon in Ottawa! Chantal is very skilled and she is extremely gentle and…read morecaring with my dogs. They always look forward to getting groomed! They look amazing every time and I wouldn't trust my babies with anyone else :)

Excellent service and very courteous. Also does excellent work. She did a perfect job on my…read morePolmaranian Nikko. This is his second time with her and he loves her. I love the Teddy bear cut she gave him. Perfectly done. Highly recommended.

This groomer is extremely skilled, has very fair prices, and takes a lot of pride in doing great…read morework. She is also very helpful and friendly. I would definitely recommend her to anyone.

Went into this store after a fun afternoon at the dog park and my pup loooved all the smells and…read moretoys. The lady (owner, I think?) was extremely helpful in picking out toys that are both fun and durable for my power chewer. One of the toys even came with a lifetime guarantee so that when (...and it will only be a matter of time with my determined doggo) he finally destroyed it, they will replace it with a new one. Nice selection, great service. I will definitely be back.

I first visited the store on the summer 2014 and I instantly fell in love with the store not only…read morethey carry everything you will ever need for your pets but they have the most amazing staff, they are super friendly and knowledgeable. They go out of their way for every single customer to find what they are looking for but most of all they believe and support rescue and that to me is the # 1 thing. They love their job and you can see that when you visit their store. Shannon the store manager is awesome; she is always ready to help you out.

Do not take your dog here for grooming they are unprofessional and do not know what they are doing!…read more Shaved my friends sheep dog way to close and cut him up, poor puppy!!

Wonderful staff and very helpful in finding the right foot for our Cats and Dogs. Would like to…read morethank Gwen for her patients and helpful service when it came to finding the right food for our Diabetic Cat. I recommend this shop to everyone. Thank you so much, we will keep coming back.

My dog has been groomed by Karen for 8 years now and she is seriously amazing. She groomed our…read moreprevious dog for 17 years and I couldn't ask for a more caring and compassionate person! She does this for the love of dogs/animals and not just for the money. She takes great care of Mr. Tubs (my puppy) and I wouldn't leave him with anyone else. I took my dog to the vet and she mentioned that my groomer does an amazing job as my dog has a growth on his eye and Karen takes the time to ensure she doesn't come too close or nick it. I would highly recommend her to anyone looking for a great groomer.

I have had nothing but a good experience with Karen the groomer.she is patient with my elderly…read moredog.I have recommended her to friends looking for a good groomer.