We love Masters 'n Dogs! I switched over to getting all my Dog and Cat supplies at Masters 'n Dogs…read more5 years ago. The knowledgeable and friendly staff are exceptional. I find that the store carries the best products at the best price. We always feel welcomed and taken care of when we stop in. It's my dog's favorite place!

What a great little shop for pet owners! I spent most of my time looking around here today -…read morethere's a TON to see, so I plan on going back sometime soon. The staff member I spoke to was really sweet and gave Finn a treat right away and scratched his belly - you can tell they love pets! Note - a tiny adorable little pup named Ernie darted at us when we came in, which I thought was super cute, but if you're dog isn't too friendly with others, beware.

5 stars out of 5 for:…read more - I've passed by this business many times when I find myself in the Byward Market but only today did I go in because am in desperate need for new food for my picky senior small dog. And I am glad I made the trek during my lunch break. - Called in 1st before coming & friendly staff (thanks, M!) was already helpful over the phone. She even offered to set aside food samples for my dog to try. - When I got there, same friendly & knowledgeable staff already had paper bag ready for me to take, and I picked up some more items and was provided with more samples. - I was also told of their food guarantee - if my dog did not like it, I can take it back. - This 1st visit was so easy & fast for pick up! - My dog has tried one of the samples for dinner - and so far it's a hit. - It looks like we will be back. - Note: This place carries a load of Canada made food - frozen raw food and freeze dried, and dry and wet food. They also deliver for a certain amount of merchandise & for a small fee.

Cool little pet shop at the bottom of the condo complex on Murray Street. I've been in here a…read morebunch of times and they're always really friendly and really helpful. Bring in your pup and they'll hook them up with a snack! They have all kinds of foods including things in their fridge/freezer for cats and dogs. They also have a nice collection of accessories for your pets. If you're not sure what you want or what you're looking for then ask the staff as they're really helpful.

They are very helpful and generous with their plants although they do get busy at times and you can…read morewait awhile before someone will be available to help you.

Tried to spend money in there twice at Carling location, staff are way too busy chatting to help…read morecustomer's. I went out of my way to shop independent, local store but they didn't want my money.

I looked at several school for Bodhi's puppy education and decided to go with the Ottawa Canine…read moreSchool located on St-Laurent Blvd. The Ottawa Canine School has several classes to choose from such as puppy kindergarten, obedience, agility and Canine Good Citizen preparation. I wanted to enroll in puppy kindergarten and was glad to learn that the registration is on going. You can start at any date and will get 5 lessons of 1 hour. On his first day, Bodhi got to meet with Alana & Roxanne, the trainers, and was right at home. We were shown the proper way to have dogs greet and moved to the hall where the training happens. The training hall is large and clean. The classes have a nice flow and are very interactive. You also get to interact with other dogs. There is a small break halfway through the class. Alana is very knowledgable and Roxanne gives your dog the extra attention that they sometime need. The Ottawa Canine School also has a day care including a one just for small dogs on Thursdays. Bodhi loved his experience and since he was already familiar with the settings because of puppy kindergarten, he was immediately comfortable. The only downside that I would like to point out is that you have to reserve/cancel in advance as there is no walk-ins. I would recommend both the classes and the day care and not to hesitate to contact them if you have any questions.

Visited the Ottawa Canine School for their Fun Friday small dog play date. BEYOND disappointed at…read morethe woman who ran the playdate. Extremely uninterested and unfriendly throughout. Not to mention that when my dog tried to PLAY (GASP!) at the PLAY DATE, she wouldn't cease following him around everywhere he went and giving the whole family looks, instead of approaching us with any concerns/letting us explain my dogs noisy and energetic ways. From the moment we walked in we all felt judged and considered leaving early after being told that we couldn't use some agility equipment because we were making my dog jump "too high" (maybe 3/4 of a foot?) while we were just testing out what he would be like. I was highly considering taking Timber there for some agility classes because the facility really is gorgeous, welcoming and well-kept but FAT CHANCE now. I have no doubt that their TRAINING would be fine, but this experience absolutely ruined it for me. Such a terrible waste of my $20.

I was lucky of enough to offer one of the rescue kitties his forever home…read more The staff loved and cared for my sweet boy and even a year later I went in with my mom and they remembered him and asked about the cut in his ear. They also offered us great deals on food and supplies. It's been two years since we adopted our sweet boy and I am forever grateful for the part they played in his rescue.

I have been shopping there since they opened. I mainly purchase 15kg bags of kitty litter which I…read morethen put into my cart. In ten years they have offered to help me two, maybe three times. I am 65 in good health, with no infirmities, but that aside, helping customers with heavy goods should be SOP. It is not. The last time I was there a twenty something male watched me carry the bags to the counter, then watched as I loaded my cart. Just I was putting the last bag in the cart he asked, "Do you want a hand with that?" "Not at this point no." Other than that they are reasonably good and will answer questions. They also stopped taking cats for adoption. I asked why and was told, "It's too much trouble".

I would trust no one else with my dog. I have a very alpha male mastiff and Sami has helped me in…read moreso many ways. He has helped train him and have boarded my dog with him for weeks at a time. Sami impresses me with his knowledge of dogs and how to socialise the dogs. He has great control over the animals he has in care. I highly recommend him for his services or if you need dog training, even agressive dogs. He really knows what he is doing. I won't bring my dog anywhere else.

I have to give dogs of all breeds five stars! I haven't used their boarding but I did do a one on…read moreone training session for 7 days with Sami. My dogs was very aggressive with my family so Sami drove to my house everyday and trained my dog with my family. It's been two weeks now and his behaviour has changed significantly. I would highly recommend :)

Staff are helpful and kind. My dog has allergies and I can always count on them to keep his food in…read morestock for when we need it. They are our go to for pet supplies. (they also price match if you find something cheaper elsewhere!)

I have been ordering dog food in big bags from them for quite a while. Just about every other order…read moresomething goes wrong. My store is the Barrhaven one, and they are VERY PLEASANT to work with to straighten things out. But this time I had to deal with Customer Service because the store could not help me. Well, let's just say I am not buying from them anymore. The order was filled twice, according to them that was my fault, and I have to carry it back to the store myself for a refund. Not a small task at my age, that's why I buy on line to begin with. So I cancelled my repeat order and that was fine with them.

Located near the intersection of Parkdale Avenue & Wellington, this Pet Value has a small parking…read morelot for commuters with various accessibility features, plus a fully equipped self-serve pet bathing facility with shampoo & towels for only ten dollars. The staff are phenomenal and the selection of supplies for your dog/cat/birds/rodents is very good.