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    La Pataterie

    4.0 (2 reviews)

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    À La Patate Dorée

    À La Patate Dorée

    2.8(4 reviews)
    15.1 km
    $

    La Patate Dorée - Terrible Customer Service…read more Thursday April 27 After frequenting this restaurant two times per week with my disabled roommate, I am now finished with this restaurant PERMANATLY. After a 25 min drive from Chateauguay, my roommate and I arrived for a good hotdog. As usual I placed our order which is always the same, so much so the staff knows my order by heart. * 2 all dressed cheese dogs with extra onion and a small fry for myself * 1 all dressed cheese dog with extra onion and a cola for my roommate. We received our hotdogs with only cheese and onions. So I got out of the car and brought it back to the window to have the order redone. She asked me if I wanted to keep the order anyway, and I replied no please remake it. She hands me back 3 Hotdogs, 5 mins later with no fries. I gave my roommate his order as it was correct and put mine in the garbage. Being upset now I went inside to re-order and even take the loss of 15$ for 2 dogs and a fry. She then asks me why I put it in the garbage and began complaining instead of taking my order. I told her you made 2 errors, NOT 1, But 2!! I even come back in to pay again because you can't get a simple hotdog order correct. She told me she would have made the fries and acknowledged she had made ANOTHER mistake. I replied so I'm supposed to wait and let my hotdogs get cold while you fix yet ANOTHER error?? She then shrugs and says she can't do nothing. Being so disgusted I just left. Arriving home 25 mins later I decide to call to speak to the owner. I was then passed to same cashier and again, she acknowledges her mistake and apologizes and tells me she's busy and then hangs up in my face. I was never offered any kind of compensation for HER mistakes. Again, she not only made 1 mistake but 2 back to back and no compensation was offered. The food might be good, but the customer respect is absolutely ZERO. I seriously recommend going somewhere else. Don't give them your money.

    Great fries, friendly service, clean picnic tables , what more could you want ? Classic casse…read morecroute .

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    À La Patate Dorée - View from the picnic tables.

    View from the picnic tables.

    À La Patate Dorée
    À La Patate Dorée

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    La Pataterie - hotdog - Updated July 2026

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