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    La Puente City Hall

    3.7 (29 reviews)
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    Unprofessional. Rude.
    Luna L.

    The women in the front desk are despicable. The rudeness, the bad attitude, all of it so unprofessional. From the minute we walked in these women made it clear that they were irritated and annoyed that we showed up. What kind of customer service is this???! Don't these bitter witches know that my tax payer money pays their livelyhood? I'm sick of these city employee's unprofessionalism. They need to resign if they hate people and hate their jobs. Hey LA Puente City Hall, how about you send these bitter group of women to charm school? They are the faces we see first, invest in the city's image. Find people that like being employed and enjoy being nice to citizens of LA Puente. I'm attaching their pictures. For sure I know NORMA RAMIREZ was the last women we dealt with. We demanded to know her name because we were fed up and insulted with all the disrespect in that office. Went with my family to get passport applications processed. What a nightmare!

    Super sweet treat working with the City of La Puente!!! Ty!

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    7 months ago

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    4 months ago

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    11 months ago

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    1 year ago

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    7 months ago

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    1 year ago

    Friendly and useful information. I'm glad we have City Hall available to all citizens.

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    1 year ago

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    1 year ago

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    2 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    7 years ago

    The front counter assistants are helpful and professional. Great City Hall in which staff really cares about the community.

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    7 years ago

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    7 years ago

    The City of La Puente made the process of starting a In-Town Businesses so easy. Thanks Regina!!

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    7 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    Ask the Community - La Puente City Hall

    Review Highlights - La Puente City Hall

    Both planning and building knew their stuff and the two ladies in accounting (Regina and Marissa) are super sweet.

    Mentioned in 8 reviews

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    City of Industry Sheriff Station - Rather than trying to catch criminals, undercover resources are out here trying to bait drivers into "failing to yield tickets".

    City of Industry Sheriff Station

    2.1(53 reviews)
    0.6 mi

    I don't call police stations often, so I had to Yelp the number. I'm leaving this review because…read morethere aren't many reviews on this place, and someone else might come here looking for information the way I did. I called the Industry station about alarm permits to find out how to file for an alarm permit in Hacienda Heights. Luckily, Industry station DOES NOT require an alarm permit for its areas of coverage, which includes HH! Cheers for saving $30 a year!!!!!! I still need to double check that I don't need an alarm permit since my alarm company said that I do in their initial e-mail to me. If that's the case, I'll update the review and let you guys know. The dispatch or station clerk who picked up was courteous. I thought they might be impatient as I was asking questions since today is July 4th, but the guy was very helpful. Not a bad experience at all.

    After my parked car was involved in a hit and run, I first went to CHP to make a report. CHP told…read moreme the incident needed to be reported to the sheriff's department, so I went there afterward. The officer assisting me, Delroy, immediately told me to go back to CHP. After I explained that CHP had already directed me there, he told me they do not take reports for incidents on private property and said to go through insurance instead. He also stated, "We're not going to do insurance's job for them." Throughout the interaction, he was very dismissive and did not seem interested in listening to the situation or providing any guidance beyond telling me to contact insurance.

    Photos
    City of Industry Sheriff Station - Rather than trying to catch criminals, undercover resources are out here trying to bait drivers into "failing to yield tickets".

    Rather than trying to catch criminals, undercover resources are out here trying to bait drivers into "failing to yield tickets".

    City of Industry Sheriff Station
    City of Industry Sheriff Station - Front desk

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    Front desk

    La Puente City Hall - publicservicesgovt - Updated June 2026

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