This facility is good if everything goes smoothly, but should there be any issues whatsoever they…read morehave zero customer service.

My experience today was improved. The woman who drew my blood was personable, pleasant, and…read moreinformative for an early morning appointment. I like that this Quest office is neat and clean and never too crowded. Only subtracting a star because I think the needle utilized to draw my blood was too large. I had slight bruising after leaving. I have quite small and pesky veins, so I needed something slighter in size like a butterfly.

Amazing!!! I was in the clinic for less than ten mins from check in to blood drawn and out. I left…read moreanother labcorp yesterday after one glance at their situation in the waiting room and found this on Yelp five stars. Come here and get your blood work done efficiently and respectfully.

Excellent experience. I had 7 vials drawn and it couldn't have been easier! Experienced, capable…read morestaff! Thank you

Highly recommend trying out if you just need an MRI or X-ray. Very reasonable as compared to penn…read moreand Jefferson and very efficient. I had brain mri with contrast and my copay was about $40. I was told if I had it done at Penn it would have been $400. The nurses were sweet and accommodating and I was taken within 15 minutes of my appointment time. Definitely worth the hike outside the city.

Watch out for this place! Make sure you ask them if their card machine is working properly before…read moregiving them your card. They tripple charged me for services and practically drained my account. They then said I should wait till Monday to get my money back. Which didn't sit right with me. They contacted the card company. I was told the money would be accessable to me by that night. The next morning I called my bank because I still didn't have access to my money luckily they were able to help. I should have known better. My first time going they over charged me and had to refund my account. When I asked about it this time they said they charge the full amount and refund the difference that insurance pays.

Address says 266 Lancaster Ave but office is in the 308 Building on the second floor, room 210…read more Today I'm a walk in and it's about 10 people in the small waiting area. I approach the front desk, the ladies are laughing having a conversation. She stop to direct me to the kiosk to check in. Check in was seem-less and interesting as I had to place my drivers license and insurance card under a light where it scanned both sides. I guess it eliminates people handling your personal cards. I was skeptical about coming here because the reviews weren't great. The waiting area needs to be bigger though as someone is standing up. After 10 mins I was called to give them my paperwork, and wait to be seen. Ok was called back to a room, it was clean and structured for drawing blood. Young lad greeted me said I could sit my belongings in the chair. Meanwhile she got her supplies together, confirmed my date of birth and ask if I had a preference which arm. I said the right was fine. She looked for my vein, asked me to close my fist then wiped my arm and went in with no issues, she did about 5 tubes. I had two sets of bloodwork. I said how long you been doing this cause she looked fairly young. She said a year I said go girl she did good and I didn't feel uncomfortable throughout the process.

Poor scheduling. Impolite and unhelpful staff. Horrible waiting room. Best feature is the kiosk to…read morecheck in. Try to avoid.

I think this is the best location. the staff really hustle and are patient and nice. then they do a…read moregreat job and send you in your way. always easy to get an appointment. results are fast. communication is great. never a wait even when they're busy.

I was a walk-in on a Saturday - the people working were busy but weren't the nicest to patients…read more They had 4 people working. A lot of sarcasm and annoyance. Once it was my turn, I went back and prepared for my blood work, she didn't grab any viles to put on the tray before inserting the needle. She actually grabbed them while the needle was in my arm, easy for hands to move and not keep the needle still... which is why I was left with this big bruise on my arm. If I wasn't in need of getting blood work done right away I would've gone to a different labcorp where they do a better job. Be cautious when going here.

I had the best experience I've ever had at a Labcorp with Tanya in Bryn Mawr. She is friendly and…read moreshe very efficiently managed a full waiting room of patients quickly and with care and kindness. Tanya is excellent at her job.

FAQs: *When you arrive at this location, there's no need to…read morecheck in at the window. Skip the window. Check in either on your device (if you made an appointment) or on the kiosk. *Made an appointment? You're the smartest!!! Always make an appointment ahead of time for this location by visiting them online. Have your email confirmation ready to scan at the kiosk, if you didn't check in on your device. *Bring your paperwork so LabCorp can perform the test ordered by your physician. *This location is understaffed. Does staff seem rude before you enter the patient rooms? They're overworked. They have been putting up with patients who became frustrated from a.) lack of their own or other patients' tech abilities to sign in on a kiosk (this is LabCorp's fault for requiring a digital check in), b.) long wait times (again, make an appointment), c.) missing paperwork from doctors. The phlebotomists are friendly and skilled once you get out of the waiting area and can interact with them. Long story short, make an appointment on the LabCorp website, save the confirmation text/email, bring paperwork, sign in from your device upon arrival, and be kind. Covid-era related: Hours are limited (as of Fall 2020). They provide plenty of hand sanitizer and alcohol wipes in the waiting area. There are markings on the floor to help the kiosk line folks stay 6' apart. Patients need to choose seating wisely to allow everyone an empty seat apart. Wear your mask. Of course they wear theirs.

Don't waste your time here. My boyfriend had a 715 appointment. Nobody is there and he sat there…read morefor an hour waiting. Lights off. Door locked. Customer service inept and said the supervisor had no idea nobody was there. Absolute joke

My GF made an appointment on their site for this building. Found out this site is CLOSED. Several…read moreother people show up and it's CLOSED. She had to waste her morning and $20 on an Uber for their mess up. Really disappointed. Go with LabCorp next door.

Got me in right away for a physical other local places were refusing. I really appreciate it!! The…read morestaff was also super nice and helpful

Came here in the morning on a weekday as I hadn't been feeling well. I filled out a couple of…read morepapers and waited my turn. Waiting room is decent. They had a tv but it wasn't on. They have a fridge with water bottles and a Keurig if you want something hot to drink. I would say I waited about half an hour before I was taken back to a room. My vitals were taken and then I was seen by a PA shortly thereafter. Everything was very efficient and the staff were very nice. I had been here once before when I was sick and had a similar experience. I recommend this urgent care and would come here again.

I had a representative come to my home. 1 she was unable to find a vein in my arm. I asked her to…read moredraw from the veins in my hand and she was unable to do so. She offered me to cone to the office and have it done. I went into the office the next day. I advised the person that I am.a hard stick. I asked if she could draw from.my hand 3x she ignored me and continued to search for a good vein in both arms several times in each arm. In the meantime, I received a call and was on the phone mentioning the delemma of the home visit. The person who rudely identified herself later as the owner said to me that I needed to hang up the phone. She didn't ask she ordered me to hang up. I replied and I asked you 3x if you could draw ny blood from the veins in my hand and you ignored me. Thats when she said This is my business and I do things the way that I want to!. I got up and left because it was turning confrontational. I then received a phone call from the same lady with an attitude making accusations that I was rude to her and her tech when she came ro my home. I stated that was a lie. The tech and I had a pleasant conversation and she invited me to the office because she could not draw from my hand. She then threaten me that she was requesting ro cancel my policy because I was rude to her. I ALSO INFIRMED HER THATBIT WAS UNPROFESSIONAL FOR HER TECH TO COME TO SO ONES HOME SMELLING LIKE MARIJUANA! SHE STATES WHAT SHE DOES ON HER PERSONAL TIME IS HER BUSINESS. I ADVISED HER THAT I WOULD BE WRITING THIS REVIEW AND SHE SAID THAT SHE DIDN'T CARE BECAUSE SHE HAS OVER 25 GOOD REVIEWS.

From the owner: Direct Draws was created to provide patients, physicians, and companies with a convenient and…read moreflexible way to receive a variety of testing labs, drug screenings, and insurance exams. Our certified phlebotomist and medical assistants provide services in the southeastern sections of Pennsylvania (Philadelphia, Bucks, Montgomery, Chester, and Delaware County) South Jersey, Delaware, and the 5 boroughs of New York. We offer both in-office and mobile services. Here at Direct Draws we strive to make getting blood work done more convenient so we've set aside our in-office appointment from 6:00am-9:00am for our patients that have fasting blood work. Please note these appointments MUST be scheduled at least 12 hours prior. Please give us a call if you have any questions

I called to make appointment and the lady kept hanging up on me. I had to drive there to make an…read moreappointment in person. the same lady at the front desk said you can't make an appointment in person you have to call. I had to sit in front of her make the call to get an appointment.

Staff is professional. They are quick and get you in and out. Your appointment time is when they…read moretake you back. It isn't helpful to arrive really early because you'll just wait. Waiting room has weird layout but at least they have a TV.