I really like to go to this location because the staff are experienced, friendly and as efficient…read moreas they can be. I had a 9am appointment which takes months to make. Only 2 employees showed up for work and my 9 turned into a 9:30. I do not blame staff who did the best they could. Hire more people. Have an incentive. We don't want fishing for veins. No and that's why we come here. Both women know how to draw blood .

Whenever I come here, which is quite often, I have a really bad experience. The staff are rude to…read moreme and borderline incompetent, not knowing how to access basic information on their computers. I have had them correct me and say I only have one lab, and I have to tell them to check again and then oh never mind there are two labs whoops. Multiple times. Also, I use a preferred name instead of my legal name and they have never once used my preferred name, even though it shows up on all my records and shows when I check in. If this place wasn't 2 minutes from my house I would never come back, but unfortunately I have to suffer through. the nurses themselves are all very nice though and the place has a lot shorter waits than other labs i've been to. I just wish the people at the front desk were better at their jobs and cared more about respecting patients.

Was taken for blood draw at appointment time. Technician did a great job as my veins can be…read moredifficult. Felt heard when i encouraged her to draw from hand rather than arm and she went with my suggestion. Polite, efficient, quick.

I would give this place a -100 if I could. I'm not someone who usually leaves negative reviews, but…read morethis experience was unacceptable. The staff was rude and unprofessional. I was only 5 minutes late for my appointment, and instead of any flexibility, I had to register as a walk-in. Even though there were only two patients before me, I waited 40 minutes with no communication or accountability. When I asked the lab technician if I should make another appointment, she dismissed my question and rudely said I could "do whatever I want" while laughing. Very disrespectful behavior. I've also had issues before where they claimed they couldn't find my lab slip, but my doctor's office was able to locate it immediately. The overall service here is poor, and I would not come back if my insurance covered other labs.

This office is very organized and the staff moves everyone along. However the phlebotomist that…read morework there drawing your blood may not be very well trained because my husband and I both had terrible bruising and pain afterwards. I usually never bruise so just watch out for the jab.

I went to Labcorp in Robbinsville for the first time. I was surprised at how efficient they were…read more The waiting area and rooms were very clean and neat. I was in and out of there in under 30 minutes. The staff was professional and competent. Our Phlebotomist, Stephanie was top notch. There was no pain, and she was fast, polite, and efficient. I would recommend this office to anyone in the area in need of labwork.

This laboratory is an adjunct to the PennMed Medical offices at the same address. My primary care…read morephysician is on the second floor of this facility. As part of my annual physical, blood and urine samples were required in advance of that appointment. What an amazing convenience to be able to have this preliminary work done in the same location, and be confident the results will be in my file, and in my email inbox before meeting with the doctor. Compared to Lab Corp and Quest, PennMed's Outpatient Laboratory maintains all records in house and their appointments are on time. Their phlebotomists are as skilled as the other places, but they also have other staff present for check-ins and question answering, while those other places are always one person operations with a way too busy nurse running around doing everything by herself. This office feels more comfortable, and at the same time, more professional. So nice for something medical to become more simplified and convenient, rather than the contrary in this modern age of medical anxiety and confusion. This office is definitely a major improvement.

Nadia drew my blood without a pinch. No pain! My veins are small but she did a great job finding…read moreone quickly!

This place should be closed because the people are rude and inconsiderate. They are never prepared…read moreand also jamming people. If you have appointments you won't be able to be seen in time if you have work you will Late. Please consider going other place because this place will waste your time. The office staff need to be trained to hand better and also provide quality service

Considering that they're in the business of processing your bodily fluids the antiseptic, clean…read moreroom surroundings of the Quest waiting area are both reassuring and oddly disorienting. There's water available but no cups as you're supposed to ask for one but there's no one to ask. Swallow your spit cowboy and bide your time. No need to rely on any form of human interaction, just kneel in penance before their all knowing entry kiosk and then stare at the monitor until the staff retrieves you from your white-out purgatory. And don't forget to answer a few cursory insurance questions from the phlebotomist and then it's time to squeeze your fist and aim for the cup as your DNA heads for the laboratory. Humorless and humanless. Good times. Mom, can I go on that ride again?

I will never go there again. The phlebotomist was absolutely terrible and she hurt me really bad.read more

Hours and hours wait for a blood draw. HOURS!!! RIDICULOUS!!…read more Avoid this location like he plague

I went there today for blood work for my job. I scheduled an appoinment thinking I'll be in and…read moreout. When I got there, I told the woman at the window I had a 10:15 appt. She said, "they'll call me and I should have a seat". The waiting room was overcrowded along with a very long line. Next thing I know 30 mins goes by, I hear names being called at isn't mine. I over heard another staff say, they were about to close. I walk up to the window. It almost 11 am now. I told them I had a 10:15 appt and I didn't hear my name being called. The first staff I speak to when I walked in, says,"Oh I wasn't calling appointment name!?" Another staff then look online found my confirmation appt and I then had my blood drawn. The nurse was in such a rush drawing my blood I was uncomfortable the whole time. Such poor customer service, NEVER AGAIN.

Buyer beware! I went to get my arm xrayed at the beginning of April and was charged over 10k!! I…read morewon't wind up paying it all because of insurance but am still on the hook for over 3K. The actual xray was done well and the technician was very professional. However, the check in process was extremely cumbersome. It took longer to check in than it did for the actual xray! Don't go to this facility for xrays unless you like paying like 10 times what others charge for the same service!

The pandemic has put delivery of medical services in catch-22 overdrive. Wait in the parking lot,…read morecall, no we'll call you, answer ten Covid questions, remember your insurance card and retrieve your loved one under the gold awning, only when we tell you. And did we already stress the importance of the damn insurance card because... we want to get paid. I deliver the patient hermetically sealed in bubble wrap and head out to cool my heels at the local mall for two hours while they were put through the gauntlet of tests and procedures by a faceless army of technicians and care coordinators all I'm sure representing a distinct cost center and link in the wellness revenue chain. When we're done, we'll call you to retrieve the "financially obligated" (patient is so passé) under the gold awning. Don't get ahead of yourself buster, we'll call you. My two hour food court exile over, I return to find the gold awning and circle the facility until air traffic control clears a landing slot. The call comes, they'll be out in exactly seven minutes. Flaps down, I approach the awning and wait. Seven minutes turn to twenty and I'm getting disapproving body language from the orderlies who are apparently paid to be disapproving. Why are you here? I don't know, waiting here with a Panda Express time bomb in my stomach just felt like a day worth living. Well she'll be out shortly, she's just settling the bill (Genius, extract payment before the drugs wear off.) Just another tale from the bowels of corporate medicine. The Capital Health Leviathan moves on. Next. Two stars for the privilege of participating.

UPDATE: Cecelia got promoted, so now overseas all the satellite labs. Since, her promotion the…read moreefficiency and service at the center is not as good as it use to be. The phlebotomist is nice and personable and the wait is still less than the larger lab conglomerates, but I miss Cecelia. It's not 5 stars anymore, but I will continue to go here. ------------------------------------------ I need to have routine and follow-up blood work drawn quite frequently, so having a reliable, efficient, and quick place to have my blood drawn is very important to me. I have been coming to this lab for over two years now and am thrilled with the service and speed. Cecelia, my phlebotomist, (how many people do you know that know their phlebotomist's name) is super nice, in touch with the patients, and always asks how everything is going in my life. She has always done a good job drawing my blood too. She is the absolute best! I use to go to Labcorp or Quest Diagnostics, where I would wait 45-60 minutes before having my blood drawn. This East Windsor Lab is never crowded and I am always in and out in 5-10 minutes. I'm a little nervous putting this review out there, once everyone will knows about this lab my visits may no longer take only 5-10 minutes. The lab is a satellite facility for the University Medical Center of Princeton at Plainsboro. It's one of 5 satellite Daignostic facilities that are part of the hospital. I have not been to any of the others. I love this lab and will never go to another Labcorp or Quest facility!

I will never go to any other lab. Always professional, always courteous, always friendly, always…read moreready to help. It doesn't get better than that! Been elsewhere and will never go to LabCorp or Quest again! Thank you to the ladies who work so hard to make it happen every day!

Quick service. Clean office. Nice workers. Called me from my car for blood work; good qualified…read morestaff

Horrible online system, the website will send you to the wrong address...even though it says online…read moreit's the right address. You will end up at a restaurant. They said they know, but apparently no one is FIXING the situation. Also, you cannot get ahold of ANYONE on the phone. My technician did a great job at drawing my blood painlessly, but she was extremely rude and self-rightous about how I should not warn technicians I'm a 'tough stick' because it will scare them. She went on for 10 minutes about it, because I disagreed with her! Finally I cut her off, asked if I was done, and left. I will continue to tell anyone taking my blood I am a tough stick, because I will pass out if they go routing around inside for my slippery veins. Getting my blood taken makes me EXTREMELY nervous. The attitude of my technician and lack of any customer support as well at the carelessness of helping people FIND the location for their TIMELY appointment will keep me from EVER returning to that specific Labcorp location. The one in Lawrence on 206 is 10000000000% better!