I would give this place a -100 if I could. I'm not someone who usually leaves negative reviews, but…read morethis experience was unacceptable. The staff was rude and unprofessional. I was only 5 minutes late for my appointment, and instead of any flexibility, I had to register as a walk-in. Even though there were only two patients before me, I waited 40 minutes with no communication or accountability. When I asked the lab technician if I should make another appointment, she dismissed my question and rudely said I could "do whatever I want" while laughing. Very disrespectful behavior. I've also had issues before where they claimed they couldn't find my lab slip, but my doctor's office was able to locate it immediately. The overall service here is poor, and I would not come back if my insurance covered other labs.

Was taken for blood draw at appointment time. Technician did a great job as my veins can be…read moredifficult. Felt heard when i encouraged her to draw from hand rather than arm and she went with my suggestion. Polite, efficient, quick.

This office is very organized and the staff moves everyone along. However the phlebotomist that…read morework there drawing your blood may not be very well trained because my husband and I both had terrible bruising and pain afterwards. I usually never bruise so just watch out for the jab.

I went to Labcorp in Robbinsville for the first time. I was surprised at how efficient they were…read more The waiting area and rooms were very clean and neat. I was in and out of there in under 30 minutes. The staff was professional and competent. Our Phlebotomist, Stephanie was top notch. There was no pain, and she was fast, polite, and efficient. I would recommend this office to anyone in the area in need of labwork.

Stay Away! First, they moved down the road and didn't…read morenotify patients. The staff who has taken care of me for years was LET GO and replaced with unfriendly & arrogant people. Also, they were mad I kept asking the intake person to repeat herself because of broken English I had no idea what was being said. Quest Diagnostics I found across the street is better.

Going to Labcorp is rarely a pleasant experience. But this place is pretty poor even for Labcorp…read morestandards. I barely got through the door. I started to feel bad for the people working here as the woman in front of me screamed "well do i fill out paperwork or do i die first?" I guess these people get some tough characters. That said, I hung at the main window for about five minutes with three people behind the desk who could clearly see me. After five minutes my wife said, "are they intentionally ignoring us?" I laughed. Five more minutes later (yes, we waited at a window for ten minutes while people just sat behind desks) someone said "did you sign in?" I said "yes, but--" her reply was "just wait." Carrie and I couldn't let people like this draw blood from our daughter. We left. Hopefully the one in Jamesburg is better.

This laboratory is an adjunct to the PennMed Medical offices at the same address. My primary care…read morephysician is on the second floor of this facility. As part of my annual physical, blood and urine samples were required in advance of that appointment. What an amazing convenience to be able to have this preliminary work done in the same location, and be confident the results will be in my file, and in my email inbox before meeting with the doctor. Compared to Lab Corp and Quest, PennMed's Outpatient Laboratory maintains all records in house and their appointments are on time. Their phlebotomists are as skilled as the other places, but they also have other staff present for check-ins and question answering, while those other places are always one person operations with a way too busy nurse running around doing everything by herself. This office feels more comfortable, and at the same time, more professional. So nice for something medical to become more simplified and convenient, rather than the contrary in this modern age of medical anxiety and confusion. This office is definitely a major improvement.

Nadia drew my blood without a pinch. No pain! My veins are small but she did a great job finding…read moreone quickly!

This place should be closed because the people are rude and inconsiderate. They are never prepared…read moreand also jamming people. If you have appointments you won't be able to be seen in time if you have work you will Late. Please consider going other place because this place will waste your time. The office staff need to be trained to hand better and also provide quality service

1) Quest is so easy to use. Online appointments through the app, a QR code that I don't even need…read morebecause I get a text the morning of my appointment that I just click on to check in. Once inside, my appointment is on the TV screen so I can see how many people are before me. 2) Quest is clean, quiet, comfortable, and calming. 3) The phlebotomists are gentle, skilled, courteous, and 100% professional. They explain every step and I barely feel when the needle goes in. 4) Results come back fast, generally within a day or two for routine blood work. 5) I've used Quest for decades, starting back when they were just a first come first served walk-in operation. They were OK back then, but digitization has improved things exponentially! 6) My only quibble is since there's no receptionist anymore, there doesn't seem to be an easy way to ask a question or report a problem. This hasn't applied to me (yet) but I've occasionally been there when someone's waiting to be seen and has an issue they'd like to talk to someone about.

I will never go there again. The phlebotomist was absolutely terrible and she hurt me really bad.read more

Hours and hours wait for a blood draw. HOURS!!! RIDICULOUS!!…read more Avoid this location like he plague

I went there today for blood work for my job. I scheduled an appoinment thinking I'll be in and…read moreout. When I got there, I told the woman at the window I had a 10:15 appt. She said, "they'll call me and I should have a seat". The waiting room was overcrowded along with a very long line. Next thing I know 30 mins goes by, I hear names being called at isn't mine. I over heard another staff say, they were about to close. I walk up to the window. It almost 11 am now. I told them I had a 10:15 appt and I didn't hear my name being called. The first staff I speak to when I walked in, says,"Oh I wasn't calling appointment name!?" Another staff then look online found my confirmation appt and I then had my blood drawn. The nurse was in such a rush drawing my blood I was uncomfortable the whole time. Such poor customer service, NEVER AGAIN.

Buyer beware! I went to get my arm xrayed at the beginning of April and was charged over 10k!! I…read morewon't wind up paying it all because of insurance but am still on the hook for over 3K. The actual xray was done well and the technician was very professional. However, the check in process was extremely cumbersome. It took longer to check in than it did for the actual xray! Don't go to this facility for xrays unless you like paying like 10 times what others charge for the same service!

The pandemic has put delivery of medical services in catch-22 overdrive. Wait in the parking lot,…read morecall, no we'll call you, answer ten Covid questions, remember your insurance card and retrieve your loved one under the gold awning, only when we tell you. And did we already stress the importance of the damn insurance card because... we want to get paid. I deliver the patient hermetically sealed in bubble wrap and head out to cool my heels at the local mall for two hours while they were put through the gauntlet of tests and procedures by a faceless army of technicians and care coordinators all I'm sure representing a distinct cost center and link in the wellness revenue chain. When we're done, we'll call you to retrieve the "financially obligated" (patient is so passé) under the gold awning. Don't get ahead of yourself buster, we'll call you. My two hour food court exile over, I return to find the gold awning and circle the facility until air traffic control clears a landing slot. The call comes, they'll be out in exactly seven minutes. Flaps down, I approach the awning and wait. Seven minutes turn to twenty and I'm getting disapproving body language from the orderlies who are apparently paid to be disapproving. Why are you here? I don't know, waiting here with a Panda Express time bomb in my stomach just felt like a day worth living. Well she'll be out shortly, she's just settling the bill (Genius, extract payment before the drugs wear off.) Just another tale from the bowels of corporate medicine. The Capital Health Leviathan moves on. Next. Two stars for the privilege of participating.

I had a great experience getting my blood taken by Erica. I usually have a terrible time finding…read moresomeone who can find my vein and draw my blood easily. Erica was quick, kind and gentle with me. And she got my vein on the first stick!

UPDATE: Cecelia got promoted, so now overseas all the satellite labs. Since, her promotion the…read moreefficiency and service at the center is not as good as it use to be. The phlebotomist is nice and personable and the wait is still less than the larger lab conglomerates, but I miss Cecelia. It's not 5 stars anymore, but I will continue to go here. ------------------------------------------ I need to have routine and follow-up blood work drawn quite frequently, so having a reliable, efficient, and quick place to have my blood drawn is very important to me. I have been coming to this lab for over two years now and am thrilled with the service and speed. Cecelia, my phlebotomist, (how many people do you know that know their phlebotomist's name) is super nice, in touch with the patients, and always asks how everything is going in my life. She has always done a good job drawing my blood too. She is the absolute best! I use to go to Labcorp or Quest Diagnostics, where I would wait 45-60 minutes before having my blood drawn. This East Windsor Lab is never crowded and I am always in and out in 5-10 minutes. I'm a little nervous putting this review out there, once everyone will knows about this lab my visits may no longer take only 5-10 minutes. The lab is a satellite facility for the University Medical Center of Princeton at Plainsboro. It's one of 5 satellite Daignostic facilities that are part of the hospital. I have not been to any of the others. I love this lab and will never go to another Labcorp or Quest facility!

Quick service. Clean office. Nice workers. Called me from my car for blood work; good qualified…read morestaff

Horrible online system, the website will send you to the wrong address...even though it says online…read moreit's the right address. You will end up at a restaurant. They said they know, but apparently no one is FIXING the situation. Also, you cannot get ahold of ANYONE on the phone. My technician did a great job at drawing my blood painlessly, but she was extremely rude and self-rightous about how I should not warn technicians I'm a 'tough stick' because it will scare them. She went on for 10 minutes about it, because I disagreed with her! Finally I cut her off, asked if I was done, and left. I will continue to tell anyone taking my blood I am a tough stick, because I will pass out if they go routing around inside for my slippery veins. Getting my blood taken makes me EXTREMELY nervous. The attitude of my technician and lack of any customer support as well at the carelessness of helping people FIND the location for their TIMELY appointment will keep me from EVER returning to that specific Labcorp location. The one in Lawrence on 206 is 10000000000% better!