This office is infinitely better than the Quest lab I used last year in Pennsylvania…read more Seamless! I made an appointment online. I needed to change it. No sweat. With time to kill I walked in almost an hour early. They took me within minutes. The automated check- in process is easy. (It wasn't in PA.) Slide your ID and insurance cards in the kiosk -- and that's it. The phlebotomist was professional and pleasant, alerting me to a test my doctor ordered that may not be covered .... and how to proceed if it's not. Ten minutes in-and-out. After the appointment I received an email with instructions to receive results directly from Quest. Sure, why not?! A day later, the results arrived both from the lab and my doctor's office. (It's a good feeling when things work as they should.)

I brought my teenaged daughter in for a blood test. We did not have an appointment and waited only…read moreabout ten minutes. My daughter was terrified. She's always had a fear of needles. Fortunately, we got the most caring and kind nurse, Renata. She was so sweet and understanding, chatting away about this that, suggesting positive things to think about, asking what my daughter was going to have for breakfast when she leaves... and just like that, boom, she was done! We had a great experience with Renata and Quest Diagnostics today.

I ran to make it to the lab before they closed at 4:00 only to find that my Dr orders hadn't come…read morethrough. Max saw how upset I was and spoke to me and once I got hold of the Dr office he was able to se the order and very nicely drew my blood wven thought was after 4:00

I had a 10:30 appointment for a simple blood test. I showed up at that time, checked in on the…read moretablet and waited. And waited. And waited. While my name was on the board in first position it was never called. 30 minutes goes by and people with later appointments are going in before me. Then an hour passes. Here is the key problem at this zoo: there is no human in charge of dealing with the people coming and going. Many people needed help using the check in service, and the other people waiting, including me, helped them. Every once in a while one of the people taking blood would pop into the room and be descended on by many people trying to figure things out. For me, I talked to FOUR different people and all of them said my name was in the system and to wait. And all four said they would take me next but that did not happen. Meanwhile, noon appointments were going in and one of them, who knew my plight, said that I should go first but your person said no. I had to force a conversation to get seen. She said she could see that it was a "system" error and that I had done everything right. I reminded her that earlier she had promised to check as she was aware of my extensive wait but she didn't follow up, either. In all, it took me almost two hours to get a blood test. Sitting that long with possibly sick people was unpleasant. This is the manifestation of what is going wrong with health care as one human being could have solved my problem.

I had to get my blood drawn today before my doctor appointment in a few weeks and Jacqueline was…read morevery efficient and friendly. I couldn't have any coffee or breakfast before my blood drawn but Jacqueline made me feel comfortable and it was over before I knew it. Also I forgot the paperwork for the scripts so I had to return home to get them (my appointment was 8:30 AM and I had gotten there at 7:40 AM). Afterwards I went to Starbucks and had my breakfast and well deserved coffee.

I have left 5 voicemails for this business and no one has called back. No one ever picks up the…read morephone. How do you expect to conduct business like this? Extremely poor customer service.

Convenient in the neighborhood. Glad it is here! Everyone…read morevery nice. Tiny place though.

Great experience! Jessica and Noemi were so very helpful with tests that took several days to…read morecomplete. Could not have gotten through without their kind and professional support - they are the best!!

If you're looking for a speedy place to get your blood drawn for tests, I highly recommend this…read moreplace. I was literally in and out within 5 minutes. They primarily only do blood tests, so they're great at drawing blood (so it seems). No appointments, you just walk in. I imagine that even on a busy day, you wouldn't be in here longer than 30 minutes. Not a 5-star because the staff members do not really talk to you. They just get it done and let you go. Still, not too bad if time is not on your side!

HERE ARE THE SIX MEDICAL TERMS THAT ARE RELATED TO FEARING NEEDLES:…read more1.Aichmophobia: an intense or morbid fear of sharp or pointed objects 2.Algophobia: an intense or morbid fear of pain 3.Belonephobia: an abnormal fear of sharp pointed objects, especially needles 4.Enetophobia: a fear of pins 5.Trypanophobia: a fear of injections 6.Vaccinophobia: a fear of vaccines and vaccinations The 52nd Street location of Manhattan Labs has the skills to handle my irrational phobia of needles. I went two days in a row, no wait, and had 2 very nice ladies take my blood. Results faxed to my doc within 2 hours. 5 Stars!

Filthy office; AC barely working; sole staff member Inez was super rude and on a power trip. Denied…read morecare to an elderly woman on a wheelchair after making her wait for 2.5 hours in the office, because she could, because the elderly is defenseless and vulnerable. Noone from labcorp cares so she can keep bully disabled elderly with gusto. Pure evil. update: the comment below about 'looking into the issue further' is a blatant lie-- just PR for online viewers. They just care about maximum volume & profits at this location, prioritizing able-bodied. Calls to multiple managers were unanswered; messages were ignored.

Thank you so much Rita. You are a kind hearted person to take me even tho you were getting ready to…read moreclose .! I had a hard time finding you .( address confusing ) I really appreciate you. You made my day !! I was so close to crying and you gave me water and tissues .You didn't have to do ANY of this ! You are an angel

Awful place, rude staff. Avoid this place. We waited for 45 minutes and they never called us. No…read moreremorse. Blew us off when we told them we had been waiting.

I went back 3 days later because my doctor forgot to prescribe one of the tests I needed to take…read more I made an appointment this time, and when I arrived promptly, there was a line of 8 people ahead of me on the screen and it said 15 min wait next to my name on the screen; I checked in with the attendant, let her know I had an appointment, and was called in next, ahead of the walk-ins, I worked with Starr, whose name says it all! She was confident and kind and patient! Thanks again!

Unfortunately joining the other posts with one phlebotomist running the whole show…read more Was no one in the front to tell me there was one person for 10 people sitting in the waiting room-or I would have left sooner. Phlebotomist was doing her best.

my real rating is minus 1000 stars. Photo below is me after A WEEK. I'm still in pain at the blood…read moredraw site. The bruising covers a full third of the inside of my arm. My arm near the draw site was fully swollen, double the size of the other arm for two days. I urge you to avoid this place at all cost.