If you come in early the wait time goes by pretty quick. There was about 10 ppl ahead of me and was…read moreout within 20 mins. Only complaint is there is only one kiosk area to check in.

Excellent experience. Was greeted professionally upon entering with no long wait. Staff extremely…read morecompassionate and competent. Tiera did a great job with the blood draw and made what was a dreaded experience pleasant. Very happy I chose this location!

I come here for all of my bloodwork testings. Setting an appointment online is so easy or you can…read morewalk-in. They have kiosks as soon as you walk-in to check-in for your visit. The facility is very clean and the wait time is minimal.

no zero star as an option so here we go:…read more I went to the Labcorp in Gambrills and had yet another extremely unprofessional experience. When I walked in, there were no other patients waiting and no receptionist at the desk. I said "hello" because no one was in sight, and instead of being greeted, I was yelled at from the back to "sit down," in the same tone you would use to command a dog. Only later did I realize that the person yelling at me was not only the receptionist but also the one who would draw my blood. She was rude from the beginning and even admitted she hadn't had a chance to go to the bathroom, but she took that out on me by raising her voice and snapping at me simply because I said hello loudly enough for someone to hear. When my phone died and I needed help contacting my doctor, she refused to call, refused to even look up the doctor's number, and offered no support at all. This came right after a horrible experience at the Labcorp in Bowie, and although the dynamics were slightly different, the level of poor professionalism at the Gambrills office was just as shocking. Between being yelled at for just trying to get someone's attention, treated like an inconvenience instead of a patient, and denied basic help with contacting my doctor, I left feeling disrespected and unsafe. I also called Labcorp corporate about these issues and discovered that, just like with the Bowie location, nothing meaningful is done to address the problem. At this point, it is clear to me that there is a serious culture and training issue, not just "one bad day" or "one bad employee." As someone with experience in business consulting and professional development, I know this location can do much better. With the right training in empathy, communication, and patient care, you could dramatically reduce complaints like mine and rebuild patient trust. If leadership is serious about improving the culture and customer experience here, I invite you to contact me to discuss concrete steps to fix these issues. Sincerely, A concerned patient and business consultant

Doctor ordered bloodwork, ugh. You know how these places can be. But not this one! Make an…read moreappointment online - easy. The appointment was at 9:00 AM and we were back out the door at 9:10 AM. I will continue to use this location when blood tests are needed in the future. Totally stress free and NO waiting. Plenty of parking, enter the building on the back side of where the Green Turtle is.

It had a clean & tidy sitting area. The ladies there were very friendly, and that is the main…read morereason for the 5 stars. I really appreciated their efficient, prompt and pleasant service. So glad this office is close by!!

Customer service is good. And it went pretty quick. I would recommend to anyone to go thereread more

No receptionist or desk person to answer any questions. Not even a buzzer button to ask for help…read more Some handicap and elderly are not always electronically savvy! Stop being cheap hire a receptionist.

I've had hit-or-miss experiences with Quest, and I've had to get a LOT of blood draws in my days…read more.. (regular check-ups for health reasons). I'm happy to say, though, this location is top notch, especially recently. I'm not sure I would have said that before they moved from just down the parking lot, but this location suits them better I guess. My last draw was just before their lunch break, which I felt bad about, but it was the best time I could find. They were super cool with it, though, and expertly drew my blood with minimal pain and zero discomfort afterwards! Not always a given, to be honest. Sometimes, you get a bump or a nasty bruise, but this one barely left a mark. Their staff is efficient, but friendly. They explain things very matter-of-factually and walk you through the process if you have any questions. Overall, nice experience, if you HAVE to get any lab tests done. Nobody is a fan of needles (right?), but they make the process almost painless (besides the needle).

My husband and I went to this clinic as walkins. We needed blood work done for his employer…read more Despite us walking in only moments after they opened, they were very friendly and welcoming. They were patient with us in getting us set up since we were missing paperwork that we should have brought with us. Both of the ladies who were working had to take turns trying to draw my blood because I was not hydrated enough and they were having a hard time. Fortunately, on the third try they were successful. I appreciated them explaining what I can do to avoid that issue in the future, and appreciate their patience and not just giving up and telling me to come back. There are plenty of Quest Diagnostics in the area, but we will definitely go back to this location if we have a choice because we appreciated their patience and kindness.

A friend of mine needed sutures, and after going to three different urgent cares, this was the only…read moreone that was able to readily take him in and provide care. There was no one else at this urgent care so he was seen right away, and the doctor was able to give him stitches as well as prescribe antibiotics in a timely manner. They explained that he should come back in a couple days to see if there is an infection and then in 10 days to get the stitches removed. Everyone from the receptionist to the doctor was very kind. I would definitely recommend this urgent care.

Listen!! I have N E V E R in my life done a n y t h i n g like this before such as write a review…read moreand unfortunately as my first time I have N O T H I N G good to say about this place at A L L!!! I will N E V E R return here in life even if I have one eye ball out of my eye socket !!! First off the Medical Assistant had gloves on to throw the trash out and thought that I was going to allow her to check my vitals with those same darn gloves on had I not said anything than the provider prescribed me the wrong medication for my treatment than kept giving me a hard way to go when I kept calling yo express that my suffering and symptoms had not subsided!!! I wont be surprised if this trashy place shut down soon smh I will N E V E R return!!!!!

Get rid of the Mexican woman with big glasses. She has an attitude thst is disgraceful to…read morecustomers. She also doesn't know how to handle a needle or know what she's doing. She tore my sonsxarm up. How and why do they let inexperienced and unskilled people in these jobs. They need to give them compassion and care training as well. If you value your family or yourself..don't risk going there. Now I can see one major reason no one likes them!!

Staff were efficient and pleasant. I did have an appointment. I was in and out within 20 minutes or…read moreless.

Hope this clears up any confusion. This location is where they refer you to the "new building with…read morethe green roof". Professional, friendly staff. Appointments are on time and accommodating to specific needs. Been using this location for several years, many times.