Visit 4/21/26. 9:15 am. Blood draw I set my appointment the day before, not anticipating an early appointment time would be available so quickly. I was pleasantly surprised. About five people were in the waiting room when I arrived, which led me to believe that I might be waiting awhile, but that wasn't the case. I signed in at the kiosk and sat down to wait. I think I might have been in the chair for thirty seconds when "Kayla" called me. She was professional and pleasant. I'm one of those people with needle anxiety, so Kayla's no nonsense approach to get me in and out of there quickly helped a lot with my anxiety. Wow, she is a pro at it, finding the right "spot" easily (not usually the case for me) and with an accurate aim. Yep, it hurt a little, but not the worst I've ever had. I hate it when they try to put you at ease, I guess, so they chat with you while they casually go ahead setting things up and then they talk with you, telling you you're going to feel a little "stick" etc. I'm always thinking - shut up with the small talk and get this over with! Kayla was just the right fit! read more

Megan and Kerry were the best professional blood takers and conversational I have ever met!

Extremely fast & super easy! The staff was all extremely friendly and one gal even came out to help check everyone in on the kiosk so it went by even faster. I was 8th in line and was out in under 20 minutes. read more

Had a heated argument with one of the lab corps employees who had a terrible attitude. She yelled and called me a petifile! Couldn't believe it! Had to report her. This happened at the Wentzville branch Monday morning at 10:10am 08/07/23 read more

I started using this facility last year when I got crazy results from a quest lab. The woman at the front desk acts like she doesn't want to be bothered. I usually get in and right out and having to only go twice a year I can put up with the attitude. This last time I ended having to go twice in one week. The second time my doctor ordered quite a few test. This woman looks at the phlebotomist and says, look at all these test. I recognize her, she was just in here last week. I am standing maybe 5 feet from her and she can clearly see me looking at her. How is my blood test any of her business? Just do your job or at least wait until I leave before you talk about me. read more

I used this location twice in last 2 weeks to get my blood work done. Shelly and Chae were very professional. This location was very clean and organized. They were both very efficient, professional and pleasant. My doctor needed to be contacted for one of the labs ordered was not specific enough. Shelly handled this in a timely fashion. I did not have to wait long either time. 1pm was a less busy time than the hour when they open. read more