GREAT Staff-always friendly and helpful! Fully competent and able to accommodate needed assistanceread more

I needed assistance and used the Case Credit Union chat feature on the mobile website. Cameron was…read moreable to assist with my questions very efficiently. Great customer service and truly a pleasure to work with Cameron today.

Almost a year now on 8/15/2024 I filled out a EFT - ERROR RESOLUTION REQUEST At CPCU with the…read moreso-called person who sent me this request (Raquel W.) who had been consistently lying to me to get this resolved! She pointed fingers at everyone to resolve my issue but herself! What a ignorant individual! This company took over the SECU in Saginaw that I did business with for a couple of decades. I miss SECU because they had experienced people who knew what to do and get any situation I had resolved promptly. Instead, I got people/person who are inexperienced and liars! I'm so glad I withdrew my funds and joined another credit Union (WILDFIRE) who would not consistently lie to me. My banker at Wildfire is great and assisted me through my monetary and account needs. I recommend you all remove your funds if at CPCU if you're mistreated and go to Wildfire because your funds will grow with interest and have people who know what they're doing. At CPCU I had to get another debit card that didn't work and the young lady at the Saginaw branch tried everything she could to get it to work but failed. She tried calling folks and they didn't have a clue on how to make the card work! How embarrassing! Nevertheless, I gave this JW every opportunity to rectify my account situation and got tired of her spin and lies! Good luck everyone!

Great credit union! Bethany & Suzanne both assisted me this week as I opened an account & made me…read morefeel very welcome. Bethany is extremely knowledgeable in this profession, she was very helpful & thorough in answering all of my questions. Both ladies were very kind & professional as they led me through the whole process. I also got a chance to meet one of the managers who was also extremely friendly, the whole staff & atmosphere was very warm & welcoming.

My tax preparer, Chase Mcnanaman was personable, knowledgeable, and very responsive to my questions…read moreand concerns. I highly recommend Simplified and Chase.

I like these guys. Price is fair. They don't goof around. You drop off your file. ick up your…read morereturns. No fuss. No Muss.

I have been nothing but impressed with the staff in this office. Angela really went the extra mile…read moreto help me set up my policy when I first moved to the state. And overall I've been very happy with the coverage provided by state farm for many years.

I signed on with an employee that is no longer there, but my service has remained the same. State…read moreFarm is reputable company and Darrean has the experience to answer your questions. Sometimes there line has been busy but I get a call back 100% of the time when I leave a clear message. Mr Dunn made me feel like a valued customer and made time to come out and discuss questions I had on a rental property. Let them know what is important to you and they will work to get you what you need.

Emily was super energetic when selling us insurance, but totally absent when we needed help. It…read moretook 3 weeks to get guidance on an issue, all along she kept sending me the same information I already had, and would take as long as a week to reply. Really good at "blowing smoke".

Dillion is a ROCKSTAR! I always feel like he's right there to help when I need him and he keeps me…read morefully covered & my cost low! I've referred Dillion to many many family members and friends. If you're looking for an amazing agent that will find you incredibly low rates & bundles to cover everything you need and be personable and knowledgeable - call Dillion at Russell Schrader Insurance.

I had the hardest time finding an insurance company that would provide a la carte workers comp…read moreinsurance for our nanny. But, after calling numerous places and spending hours on the phone getting nowhere - I finally stumbled upon Payne. With one brief call, I had a quote within an hour and then a policy in effect within a day. They were professional, quick, and great to work with!

The folks at the Winston Agency (Craig Winston) provide my Meemic Insurance. They are always great…read moreto work with! Fast responses, clear information, and very personable. Just a shout out to say THANKS to the crew there!

I needed a notary and I knew Statefarm required their agents to have one in their office…read more The first thing I noticed was how friendly and helpful Dans staff was, everybody seemed happy. Dan also has a really cool piece of StateFarm artwork made of wood in his front office. My wife and I kind of just sat there looking at it for 5 minutes. It's worth the trip just to see that. Dan himself was the notary and was extremely pleasant, like I said everybody was happy there. We spoke for a minute because my wife and I are from Texas and I know some agents in Texas. Surprisingly Dan had been with StateFarm for like 23 years and we knew some of the same people. After the chat, he verified our information and notarized our document. Too bad I'm in Texas or else I'd definitely want Dan's office handling my policies. Very professional and very ethical.

I have been dealing with this insurance agent for a couple of years now. Although, his office staff…read morein particular has been dealing with my insurance needs I must say I am overally all disappointed. In particular, I have been dealing with state farm agent Terry Dunlap. What a great and fine gentleman that he is. Extremely knowledgeable and knows the business in and out. Although, I particularly wanted to deal with him. I was brushed off to a newer agent within the office. A little about the insurance business that you may or may not know is that the person whom you are often dealing with gets credit for the sale and policy that is written up. That's how they get paid. I support the long friendship and dealings with Mr. Dunlap but being pushed aside was very disheartening. Secondly, what disappoints me OVERALL with state farm is that if you call after hours, and or sometimes during office hours you can't get your answer right away. Which is really frustrating. When you get the 24 hour good neighbor service they are unable to answer your question and they have to pawn you back over to the agent and wait 24 hours for a response. I had Progressive insurance for about a year. Believe it or not, I was actually impressed that there was staff and knowledge over the phone and was able to follow through with all my requests. Makes me wonder if I should return to the competition.