Its our second year using Rileys and it has been a wonderful experience! Cheaper than any online method ive used, easier, being able to get taxes done in person is automatically more enjoyable and the best part is that our agent was able to help us file in a way that saved us way more money than before, something turbotax certainly never advised. Above all aswell, my money for processing is going to a local i can see and know, which i much prefer than some big entity online. read more

Super great experience, knowing Ben is very knowledgeable on Taxes. Happened sooner than i expected. read more

The staff at Riley's tax service are great, very knowledgeable. So nice. Shelley Hahn is great

I have been having Rileys do my taxes for a very long time and wouldn't go anywhere else. They are all friendly and helpful with any questions I might have. read more

I have been having Riley's do my taxes for more years than I can remember! I won't go anywhere else! knowledgeable kind caring!!

Been going to Rileys for while now. Shelene is great to work with and does an awesome job. She gets it done quick and is great at what she does. Highly Recommend them! read more

This was the worst customer service from management that I have every experienced. My tax person messed up on my bank account information which has now delayed my refund because they were sent back to the IRS. When I called to speak to management to see how they could resolve I was spoken to as if I was not worth their time. When I was offered half off next years taxes and I told them that their services would not be needed due to this mistake and said if they are going to give me half off next year then I would expect that they would give half off of this years. When I let them know that this has affected me financially I was told by a manager named Kirsten that "I shouldn't be spending money that I don't have". The other manager Ben that I spoke to wasn't any better. He was rude and both of them were disrespectful. I was told that people make mistakes and are not perfect. When your job is dealing with OTHER peoples money there is NO room for error, period!!!!! Their response to be was the job was done and I am still getting my refund. I would NEVER recommend this company to anyone because if they screw up they have no intentions of discounting your funds that you paid for a service that should have been done correctly the first time. read more

Riley's Tax Service is amazing! I have gone there for years and would not trust another person with my information. They are honest and kind. I have had the best customer service experience with every employee in their office. I recommend them to everyone. read more