I am a first time home owner, my parents-in-law gifted my wife and I a new roof when we purchased…read moreour home in 2024. We hired Media Roofing, Owned by Glenn Brant.
The home we purchased needed a new roof and also had a ventilation fan to exhaust air. When we hired Glenn, he recommended to have Ridge vents installed. He quotes 4 sheets of plywood incase of any soft spots or damage area's that may need replaced. We asked to have the fan removed "covered over" with the supplied plywood, which he assured us that would be no problem.
He promised 10 Year Workmanship warranty.
My home has been extremely cold since he installed the roof which was installed late 2024.
On the day of installation, his supplier ABC did not show up at the time he told us. When it did show up, one of his workers who was from Guatemala, had an accident occur on my roof. On top of the accident, one of the men's wife with a newborn baby, was in my backyard nursing the baby. They consistently had to use my restroom.
In addition to the roof I added gutter guards which Glenn himself installed.
Glenn showed up twice to my home. The start date of the install, and the final day to collect his check.
When they were done I went up to check my gutter guards which were a premium gutter-guards and noticed how sloppy they were installed. He blamed my gutters for why they looked the way they did. Never the less as a good gesture, he promised he would come back and install gutter clips as he said ice may strain the front stretch of my gutters above my garage. This never happened. His workers left a fullsheet of plywood and extra shingles, which they said they would come back for. They are still there.
He has never once kept his word. He consistently will say he will arrive on a date and never shows up.
In August 2025, I noticed that the box fan casing, which was supposed to be removed, was still there.
Again, he promised a date and again never showed.
This past week Wednesday Feb 25th ,2026 I had to go into my attic to install fiber lines for my home network, and to my surprise, the box vent was never covered left completely opened to the elements!
He never removed the box vent which caused major frustration ; however I reached out to him yet again! Providing photo evidence of this.
The insulation of my attic is wet. From 2024-2026 snow, rain, roofing debris, insects, birds, squirrels were able to nest in my attic. He responded to my text this past Wednesday February 25th, 2026. He would come either Friday February 27th or Monday March 2nd.
Guess what! Nothing. He ignored my text today on when we can expect him.
I have all of the proof.
DO NOT DO BUSINESS WITH HIM!