Best eye care clinic around for glasses contacts and eye health...the staff in Opelousas is amazing friendly amd professional...30 years or so going there...Shirley with eye glass service is the Best!!!! read more

LaHaye Total Eye Care - Optometrists Near Me - Opelousas, Louisiana

Nice environment, great and friendly staff , well managed and great service.. a place to visit if needed for eye care for now and the future .. read more

Short wait, Dr. Kim was very professional & helpful, staff to assist with picking out frames, etc were great.

I have been receiving eyecare from LaHaye Total Eye Care for about 20 years and during that time have been examined by each of the doctors who have practiced there. The front desk staff has been quite pleasant and competent. Each of the doctors who have examined my eyes has been courteous and efficient in examining and explaining their findings. Comfortable and large entrance waiting area, clean restrooms and drinking fountains, good parking spaces. The opticians (at both locations) have been helpful in selecting and adjusting frames. I am very satisfied with the outcome of my cataract surgeries (both eyes) several years ago and the immediate follow-up care. The surgery center staff members were terrific! I continue to receive regular care there for glaucoma. Won't trust my vision to anyone else! read more

The eye care is fine. The television news station on the tv waiting room, One America News, (OAN) contradicts my political views. Why not stick with sports or sitcoms?. It's not professional to broadcast political programming in the waiting room. I'll be looking for another eye care service that shows more sensitivity during divisive times. read more

The time it takes me to drive 20 minutes to the office and wait for literally 2 to 3 hrs with an appointment every time we have to come here is ridiculous every damn time I wish my wife and kids would change eye doctors because this office terrible I dont know how you can trust there persccriptions to be correct if they cant even figure out how to get people in and out in a respectable and timely manner read more

LaHaye Total Eye Care - Optometrists Near Me - Opelousas, Louisiana

The ladies at the front desk are lacking in enthusiasm and have terrible attitudes. We went to an appointment and arrived 15 minutes BEFORE the appointment started. My relative wanted me to take their spot in the appointment because of Medicare issues. I explained to one of the ladies at the front desk and then her co-worker asked what was going on; she then proceeded to mumble an explanation with no effort to help. The other co-worker said she'd go to the back and speak to one of the opticians which took more time than needed (keep in mind we are still 15 minutes early) but instead she attended everyone else and the appointment had already passed leaving that open spot to go down the drain. Instead of simply changing the names and letting me fill out the paperwork right away I had to wait an hour and a half for her to "speak to the optician." I simply left as her condescending attitude and poor work ethics did nothing to help me that day. I would not recommend this place; the ladies at the front desk are detestable. They're not what they used to be. read more

So, I had an appointment at 9:00 AM. I got to the office and checked in by 8:50 AM. By 10 AM I still hadn't been called to the back. I don't understand why it would take more than an hour to be helped. They sure got my money upfront though. I understand the world has changed with COVID-19 but damn get it together. You used to be such a wonderful office that I would recommend to everybody. I'm sorry to say that the only reason I still go there is because of my insurance. Looks like I'll be on the lookout for a new doctor. You may have gotten too big for your britches! read more

First they had me wait while my eyes dilated then realized 20 minutes later that they had not put in the drops. Finished exam only to find out that I needed to see a different person to get contact lens fitting which means another appointment even though I stated that was what I was going in for. So now still do not have new contact prescription. Finally go to check out and they tell me they do not take my insurance which I specifically asked about when I called to make appointment and they said yes we take it. So now I will wait to see if insurance will actually pay and wait another month to get contacts. Will not be going there again!! This was the Lafayette office. read more

I went to this location this morning for the first time. The 2 ladies who checked me in and took my insurance, were wonderful! Then I was called to the back by Ms Chrystal, who did, I guess what you would call a PRE-eye exam and dilated my eyes. She was great ALSO!! Now for the not so good visit, which is why I gave my overall rating 3 stars. The Dr. who saw me, Dr. Sue Ellen Myers, was NOT professional at all! She spoke terms over my head that I had no clue what they meant. And she asked me questions that had no "ONE answer" to them and when I expressed that I was not clear about what she was saying, she got very SHORT with me! I didnt feel like a valued customer. How dare she belittle me. She even went so far as to say to me, I should know about my eyes. I am not an eye doctor, HENCE my visit. The staff was wonderful!! Which is why I will be going back, BECAUSE OF THEM. And because there are other Doctors to see me. (Great Staff-Hence the 3 stars) But I will never ever see Dr. Sue Ellen Myers again! I am a customer. I paid to have services rendered. How dare she have an attitude with the customer, a customer she has never met before. We have no history. (well, now we do) First impressions mean the MOST. With this Dr., it will be my last interaction. Kudos to the staff!!! Yay!!! read more

These five stars go to the Lafayette office of Lahaye Total Eye Care Center! My mother, Velma Trahan, has gone there to get her prescription and glasses adjusted and MR. PHIL AND MRS. SUSIE were incredibly compassionate, patient and proffesional! The children of Velma Trahan would like to specially thank you for your time, patience and consideration with our mother...thank you for caring enough to help her through this problem she has. The lafayette office will definitely be recommended by our family. We appreciate you: MR. PHIL AND MRS. SUSE! Thanks for your time and patience with our mom! read more

Office efficiency and customer service is SEVERELY lacking. I waited 35 minutes to pick up my glasses today - there was ONE other patient and THREE people working in the area. It took ten minutes for one of them to even say hello to me and ask if I had been helped. One woman sat at her desk talking to a patient who is a lawyer about her messy divorce. I will not be returning to this office because the support staff clearly does not care about its patients or their time. read more