Friendly staff, well located hotel!!close to many great eating places. Also close to hospital when…read moreyou have family there so you can visit.

The manager makes up for any bad experience I had and she is completely professional. I will stay…read morethere again!

Dated rooms, somewhat incompetent staff and a terrible breakfast buffet. Seriously, Jan's Place is…read morea restaurant up the road and a million times better (and cheaper) than this buffet. The rooms are aging poorly. The AC is a rattling old mess that never cools the room down. The beds were not comfortable. Our toilet never worked right and we were in the King Deluxe Suite. I complained and after being "fixed" it still didn't work right. The public bathrooms in common areas were gross and dirty. The water smelled and tasted horrible no matter where you got it, including the restaurants. The mini golf course was run down and in great needs of maintenance. The staff at the Marina were fantastic and this is why my review went to 3 stars. Also the outdoor restaurant/deck bar was fantastic. The food was great and tasty.

We rented 2 cabins for our large family for an 80th birthday, and 4th of July weekend. The staff in…read morethe restaurant, outdoor bar, and maintenance/housekeeping were all very friendly and tried their best to be accommodating. The problem was that the water park is closed for construction. The outdoor pool was closed due to Arrowwood not knowing how to maintain an outdoor pool, and at times their indoor pool and hot

Showers wer so gross of slime black mold hair and build up couldn't use! Guest above us sounded as…read moreif they wer falling through floor entire night! Pillows felt like wauded up sweatshirts ! Floor sticky and gross Windows streaky filmy and couldn't see out! Nevvvver foin back there again! Park lot full of semi trucks trailers and odd people

A very nice stay, pet friendly (with a nice walking area behind the hotel for our dog), friendly…read morereception, and an acceptable breakfast. The one negative was we were given a room with a noticeable smoke odor - on examination, the smoke seemed to be mostly within the chair (probably someone smoked there) - oh, yes, this is a non-smoking hotel. Unfortunately, there were no rooms available to switch to (sold out), so we had to tolerate it for the night [not cool]. We opened all the windows, turned on as many fans as possible, and lived through it. The next day, they did move us to another room, and gave us a credit toward about half of the night's stay. So, given this is hopefully an exception, and only their fault in that it wasn't caught by cleaning staff, we did enjoy the other three nights of our stay.

This has to be one of the most seamless and enjoyable hotel stays I have had traveling for a…read morewedding. They were so accommodating to our entire family who traveled in from everywhere! Even ones who made a reservation at the wrong hotel lol. They took the time to set the wedding goodie bags out at the doors of each guest, allowed us to gather in the lobby sitting area nearly every night, and we're really just great hosts. On top of all of that I left my credit card in the room and Phil called me to let me know and since I live all the way in Los Angeles he even took the time to send it to me! If ever I am in the Alexandria area again I will not hesitate to stay here again!

Standard Fairfield experience. Mostly tidy room and common area. Pleasant service. Free parking…read more Convenient location off interstate. Not a bad choice if in area.

Loud vacuuming by pool all day long even called ask them to stop an front desk said no ! We are on…read morevaca not here to listen to vacuum all day! Annnd it was a wendsday so nobody made floor dirty! Next paid 12$ for worse breakfast was smaller the continental breakfast u get free at other hotels! Rude staff! Pee all over pool bathrooms, dirty bandaids in hot tub! Instead of non english speaking man vacuuming same hall all day maybe clean pool area GROSS!!!

We had no shampoo or shower soap in the shower. The bar food was Ok a little overpriced. But tasted…read moregood.

Worst customer service I have ever experienced at a hotel. Check-in we were treated like we were a…read morenuisance to a point a person felt obligated to say "sorry for bothering you." Any staff member I ran into would not even attempt to acknowledge your existence let alone if you had a question. Will never stay here again and I'm in town multiple times a year for work. Do better peeps, I'd do 0 stars if I could.

The hotel charged us twice for the room. When we comforted manager on duty. She claimed she didn't…read moredo that. But our card showed it was charged. Rooms smell moldy, and stink.

Interesting situation - I booked by room through Hotels.com…read more Got in late because of flight delay. They couldn't find my reservation and then pulled up my name with different address. I went to my room - to find it already occupied. Went back to front desk - was able to get a different room. Not sure why the mix-up. However - HUGE shout out to this hotel - they are housing the fire victims from the fire that happened in downtown Alexandria. I know this contributed to some of the confusion last nite. Three stars are for the chaotic atmosphere checking in and the look of the hallways - exposed wires, stained ceiling, etc. My room was actually ok.

FYI - I am posting this review on both Trip Advisor and Yelp so I can share my experience with…read moreothers, in the hope that they don't have as bad of an experience at a hotel in Alexandria as I did. My boyfriend and I stayed at this hotel last Friday night and were very disappointed in our whole experience. First, when we checked in, we were given a bill for 2 nights instead of 1. When we noticed and asked for the staff member to update the bill, he rolled his eyes and told us to sign the one he had given us and then he would fix it to say 1 night. We told him we weren't signing a bill for twice what we owed, and he ended up reluctantly fixing it. We ran up to the room so my boyfriend could take a quick shower before we went to his family reunion. When we got to the room, there were no towels to be found anywhere. My boyfriend called the front desk, informed them we were in a hurry, and asked for towels to be brought up. The towels were brought up promptly, but while we were waiting, we noticed how dirty the room was. For example, there was a bag of chips, penny, and open pen between the bed and the nightstand. There was a bandaid on the floor next to the other bed, and a Jimmy Johns wrapper next to the fridge. When the towels arrived, we nicely informed the staff member that we weren't sure if the room had been cleaned, and showed him the garbage throughout the room. Instead of apologizing and telling us he would send someone in to clean up, he gave a loud moan and rolled his eyes at us. He then walked out without an apology. When we arrived at the hotel later that night, the room had been cleaned... Kind of. The Jimmy Johns wrapper had not been removed and there were still crumbs from the chips, so obviously the room wasn't vacuumed. The next day when we were checking out, we told the new front desk person about our disappointment in the cleanliness of the room and the customer service. She also didn't say much, but finally when I told her a simple apology would have gone a long way, muttered a slight apology and an excuse that they are having turnover in the housekeeping department. Overall, after this experience, I would not go back to a Days Inn again. I would think a national chain would have some standards to live up to, but this location definitely did not.

We had a great couple days at the resort. The owners were very friendly and even let us check out…read morelate. There are so many wonderful upgrades we didn't expect - the outdoor chairs and grills were top-notch. Everything was kept up nicely and you can tell the owners take pride in the resort. We enjoyed the wonderful beach and the fun toys they offered (double kayak, water bike and paddleboards). Being right in the bike trail is the icing on the cake! We will be back.

Always a great time here, the beach, water, sand, fun for the kids, a wonderful experience year…read moreafter year!

We had an amazing two night stay at a 4 bedroom villa right on the water. They were extremely…read moreaccommodating giving early check in and complimentary late checkout. The game room was a huge hit with my kids along with the pool, sauna, and hot tub. The place was really nice, super clean, and had everything we needed. Everything we wanted to do was within a 5 minute drive - so central! We came in the middle of November and it was the perfect escape for my kids long weekend break. We were even able to see the northern lights right out our back door reflecting on the lake! Would love to come back in the summer.

We had a two night stay during the off season and had the resort to ourselves. The cabins are all…read morenew and right on the water. The pool, hot tub, sauna were like new. What a great idea to put a gathering space and game room above the store/office area. The group made great use. Noticed two separate sand beaches and wish we were there when the docks were out. They were just getting things out for the season so a little problem with the grill, but after a text message they showed up and addressed the issue. Lake Darling is a pretty lake and part of the chain in Alex. Brought three other couples from outside the area and they really liked the resort and activities in Alex. Hiking trail was just a block away and it gets you almost anywhere in Alex. Firewood purchased came with a little starter kit and they provided a good qty with large pieces. Property is well cared for and large space between cabin and water. Definitely would come again.

As I was making my way cross country back to Nevada, I needed to stop for the night. I'd put about…read more800 mi on my car and was really tired. So I pulled in to gas up the car and saw there were several motels so I thought I would check them out. I ended up at this place, as I'd been to these before and they were pretty perfunctory, meaning that the beds were clean and it was a clean room and a place for me to lay my head for the night. Check-in was great. The girl at the counter was very friendly and funny, made the check-in process that much nicer. And so I went to my room. The room itself was clean. The beds were clean and freshly made, it did have a place to set my bags did have a mini fridge and microwave in it which I did not use, and a seating area. Now I don't know what it is about hotels and desk chairs, but I would say 90% of the hotels I've been to the desk cherries jacked up in some way. Either a roller is missing from the bottom or the back is bent or the upholstery is torn. But this one was like it had been bent and never fixed so I was always sitting at an angle. This room actually was pretty decent compared to some of the places I have stayed. A place like this. I would normally give three stars but again Service matters to me and the girl up front got it bumped up to four. Bottom line? If you are out traveling and looking for a place to lay your head for the night, you could do way worse than this place. It is definitely not bad for the price point and it's comfortable.

We were on the road and too tired to make it to Minneapolis, so we decided to stop here. Most of…read morethe hotels were sold out, & our usual for the area was requiring a 3n minimum stay. We stumbled on 3 open hotels, for all of which the price was justifiably low. We grabbed this one, 3rd party, because it was the closest. Check in was easy, fast & the gent working the desk was nice. He asked if we had a room preference & I said anywhere quiet would be great. We were given a corner room, out of the way. Unfortunately, I'm in bed at 1230am, listening to the exit door open and close repeatedly. As there are only 59 rooms total, I've no idea why I've heard the door 11 times while typing this. Make that 13... we'll pop on noise canceling headsets and solve that issue shortly. One should note though, there's relatively no soundproofing, so come prepared. What we can't solve is that this 100% non-smoking hotel has absorbed so much smoke over the years that, even with the lovely new flooring, it's like sleeping in an ashtray. I can't imagine how it was with the carpeting. It appears that the hotel is trying to improve & it is certainly budget friendly. I wouldn't stay again tho unless the stench is addressed. I can taste the smoke, not good. We appreciated the light-weight quilts... very retro.