1. Lake Drive Marine

    1. Lake Drive Marine

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    Coldwater, MI

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    Lake Drive Marine

    2.7 (7 reviews)
    Closed Closed

    Services - Lake Drive Marine

    Boat dealers

    Boat repair

    Lake Drive Marine Photos

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    More muddy footprints
    Dan L.

    I purchased a 2021 South Bay tritoon with a sweet 2020 Mercury 225 from Lake Drive Marina on Coldwater Lake towards the end of the summer. After my wife and I sign the papers to purchase the boat it took about one week to get it I was so excited. I received a call from Jeff the owner of Lake Drive Marina saying my boat was ready to be picked up. My wife and I went over and picked up the boat. Right when I got home I put it in the water after a few times on the boat I noticed a few things wrong with it. The 1st thing the trim gauge did not work and the engine trimmed up too high where it would hit the boat if you were not careful. The 2nd thing on the front seat a hinge was bent and would not shut properly. The 3rd thing the latch was broken on the glove compartment in the console above the steering wheel and the 4th thing the steering on the boat was not working properly when I turned right it would turn fine when I turn left the steering wheel was so hard to turn. After about a week having the boat in the water and taking it out about five times within that five times we floated around we cruised and I pulled the kids on the tube to break in the new engine so I kind of knew the boat a little bit and what was wrong with it. I mean this is a brand new boat there should be nothing wrong with it right. So I called Lake Drive Marina and I talked to Jared which is Jeff son, told him about what was wrong with the boat. We agreed on leaving the boat in the water and enjoying the rest of the summer because I bought it so late in the season. When I was ready to pull it out I can just bring it to the marina and he would fix everything that was wrong with it. Jared said maybe after using a steering wheel for a little bit it would loosen up. It never loosened up it only got worse. At the middle of October I called the marina and told them I was ready to pull the boat and if it was okay to bring it to them. Jared said it was okay but he did not have the steering parts yet but I can still bring the boat over and he would have his mechanics fix the other things wrong with the boat while they waited for the parts to come in. The marina had my boat for 3 weeks. Jared called me and told me my boat was ready to be picked up and my bill was $230 to winterize the engine. So I went to the marina paid my bill and talked to Jared and he said everything was fixed on the boat and I said Thank you paid my bill hooked up my boat and went home. When I got home I started to look at the boat and noticed the bottom of the engine on the skeg looked like it was scraped across concrete it was all mushroomed out. This is a brand new engine. So I continued looking at the boat and when I looked inside of it, the boat was covered with muddy boot prints all the stuff that was underneath the steering wheel console pulled out and scattered all over the floor. If you take the time look at the pictures and you will see. So when my wife got home I showed her the boat she called Jeff and talk to him and he apologized and said he would come pick up the boat and fix it and get it detailed. The next day they came and picked up the boat.Had it less than 24 hours and it was back in my driveway. I got home from work and said there's no way they got that done and that short of time. So I looked at the S Keg on the engine all they did was grinded it down and spray-painted it. Inside the boat was the same muddy footprints and everything all over the place, he did not have it detailed. My wife call the marina again they did not answer she left a text message with them and they did not reply back. I have not heard from them since they dropped off the boat in that condition. Very very bad experience with this Marina. The service really is bad. I cannot believe the way they treated us and this whole situation. Here are some pictures of my brand new boat when I received it back from the marina I bought it from. I forgot to mention about the scratches on the brand new engine hood that they try to polish out and said nothing about it when I picked it up. Okay I'm done complaining

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    Hough's Sto-N-Go

    Hough's Sto-N-Go

    (1 review)

    My experience with this business was frustrating and pretty unfortunate to say the least. The owner…read morewith whom I had contact, Maybel, was extremely unpleasant. She was nothing but rude to me on the phone; to put this in context, my father passed away and it was my responsibility to collect his belongings in the unit. She was severely irritable when I asked her of the location where I needed to pay his rent -- when I asked her about the address, she replied with "I'm extremely busy right now" and it felt like I was the world's biggest burden. Sorry Maybel, but I live 2 hours away from Coldwater and I'm not familiar with the area as I havent lived there in 5 years and I currently live two hours away. She also threatened to charge me half months rent even though the storage unit was empty and I no longer needed it. The fact she dangled legal action over my head over a half month of supposed unpaid rent is completely bizarre. She's extremely defensive on the phone and there's absolutely no level of customer service with her. Normally I would support mom and pop stores, but if possible get a U-Haul rental storage or any other storage spaces. I would never want to do business with a person who treats someone this way -- especially someone who just lost his father. I will, however, disclose that she waived any late fees that accumulated after my dad's passing, so at least she was considerate enough to do that. Perhaps she is kinder with her (living) tenants. I hope that's the case, truly -- but my experience with her was awful and I do not recommend anyone to this business under any circumstance.

    Lake Drive Marine - selfstorage - Updated September 2026

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