LNPC always does a great job. Whether it's our dock or house. No matter which technician they send the results have always been positive! Solid service and responsiveness read more

'DON'T GO FORTH WITH GO FORTH' Got a new HVAC system put in Monday....hasn't worked since installation. I call...house not cooling First it was a bad belt motor ...replaced, 2 days after initial install and yet again, not working. After yet another lovely call ...the manager Jason got back to me informing me 'it takes time to start working' (there are 2 separate units for upstairs and down...upstairs unit fine but struggling with the rising heat from below) Still not working. Call Friday at 5:05pm...office closed with hours Monday through Friday 8-5 with no emergency options....unless you're looking to buy services (website stated it closes at 8) they answer....I pretended. Sent a tech out Saturday who found another major coil defect and had to shut the system down completely (90+ degree weather of course) I requested a new unit since there were two major mechanical issues. Despite about $14,000 manager Jason denies request (after not wanting to speak with me) saying they just replace parts .... IN A BRAND NEW UNIT They hope the part will be available Monday I regret not calling Morris Jenkins...open 7 days a week , and on call. My old unit from the 90s had the house brilliantly cool. So now my rescue dogs, my family and my menapausal hot flashes will be awaiting Monday in the heat. read more

The exterminators were nice but we had their service for 2 months and had them out a total of 7 times in that time period. We still had the bug issue up until we canceled their service. read more

Absolutely abysmal - can't keep appointments and can't keep out pests. Like other 1 star reviews this company has become a total disaster. No one shows up for appointments- my house is still CRAWLING in pests - mice, cockroaches, BLACK WIDOWS, spiders, mosquitoes- you name it. I have the PREMIUM service because I wanted to be pest free even if it cost more. It sure does cost more but there is nothing premium about this service. I have to call every. single. time to get anyone out here because they can't keep scheduled appointments and then the tech either shows up late or without any warning. They also won't set a time frame but kept telling me it was an ALL DAY window. One tech wouldn't spray for mosquitoes because he said it might rain and I could call back and make another appointment if I really wanted. This past weekend I had kids in my yard and they were COVERED in bites and welts. But as one tech told me when I complained last month since it's been a continuous problem that the treatments weren't working - he said it's just a bad year and that they were short staffed. One tech during a follow up appointment (which I did not get a heads up arrival text for) looked at a single mouse trap (we have I think 5-6 around house) and said eh it looked okay and left and canceled our next follow up. However - he did have time to sit in our driveway for 15 minutes instead of checking the other traps. One tech was supposed to give me a 1 hour heads up of arrival and gave me 2-minutes (I have a napping baby so heads up are important). But don't worry - they WILL charge you every single month even if they don't come. You have to sit on a call listening to facts about bugs for 5-15 mins before you can talk to anyone to make an appointment and even then they can't get it right. I've now had to fix an ant problem myself - clean cockroaches off my child's playroom and in front of his nursery door. Black widows are in our garage and mice were in our pantry. On the day of the last missed appointment I tried to call at 5 when it was clear no one was coming and no one answered. Instead I had to write a note and an after hours agent called. I explained my extreme frustration and he said someone would call the following Tuesday. Guess what - no one called. So again - I've had to write a note. Today I sat on the phone on hold waiting to talk to the cancellation department for 10 mins only to be told that someone from cancelation have to call me back 24 hours later and they apologize I feel this way. And then told me about canceling my future appointment that I never was told about nor ever made. The entire company is completely out of sync with each other and their own employees. Oh and they make you sign a contract saying you'll pay $250 to cancel service - so we'll see how this goes. We also have their $400-500 termite plan so we definitely had hope in this company - sadly they just want money and don't care about service or quality. Save your money and find literally anyone else or do it yourself. Adding a pic of the cockroaches in my 11-month old's playroom so you can see how "great" their service and products are. I've already found dead squished cockroaches from under the mats when I was cleaning. Keep your family healthy and safe and find someone else that actually cares. read more

Lake Norman Pest Control - Cockroach in my baby's room - Pest Control Near Me - Mooresville, North Carolina

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Adam C. did a great job--he was friendly, prompt, courteous and addressed all concerns.

Mark was friendly and very thorough. He did more than I expected. Very Satisfied with this service!!

Hailey was on time, professional and informative. Great customer service and communication with texts and phone calls

Monthly subscription of the services, always here when I need them. Quick and to the point.

Prompt, detail oriented, clear communication. Responsive to 'special service' requests within 24 hours and a willingness to work around client availability- no issues whatsoever. read more

Jake was very courteous , knowledgeable and thorough. Very happy with the work he did. He is an asset to your company.

Amazing service and quick response. Best Customer Service around. Anytime we have noticed some bugs etc around they are always quick to come back and do a tune-up! read more

Don't use this company. I had a contract with them. This past Saturday they stood me up no show. Not even a call. Come Monday they send me text wanting to reschedule via text telling me the technician could not get up our gravel driveway and he tried calling us. We have a paved drive way. It was clear of any snow Because we used it to get in and out. I feel they have been untruthful and just call us so I don't trust them. I asked to terminate service because they could not provide a professional service. Now they want to bill me a $100.00 Don't use them. read more

I just had service with Lake Norman Pest Control and Joseph provided the service. Joseph was very courteous and knowledgeable and answered all of my questions. He is definitely a very capable worker and I can strongly recommend Lake Norman Pest Control. read more

Great and thorough pest control service. I will definitely continue with this service.

Great service as always. The technicians are always so friendly and thorough. I strongly recommend this company. Thank you! read more

Michael came out to check on our problem with mice and did a very thorough job. Made great suggestions to solve the problem and scheduled to come back next week. He was knowledgeable, professional and pleasant. Good employee & customer service! read more

Goes above and beyond! Any time I need help seeing other pests show up they're prompt in showing up to help!

Had a great experience with Quinn at Lake Norman Pest today! He was knowledgeable, thorough, and kind. He seemed genuinely attentive to the pest issues we are having and explained the treatments in detail as well as answered all of my questions. Thanks a bunch Quinn! read more

DSS was called on the day following a visit from a technician. It was reported we had roaches (which I had been paying over a years worth of services for and the problem was never fully fixed). It was also reported that my 2 sons were still in diapers. They are 5 and 3 and BOTH AUTISTIC. No other people were in home. Though the call was made anonymously, it's extremely obvious who called. I am very disappointed with Lake Norman pest control. I will never recommend them, and if you are a parent of toddlers and your house is in occasional chaos, I would highly recommend looking for another pest control service. read more

Could not have been more satisfied with the service, especially Richard. Had an issue with a ton of Carpenter Bees, and a few other pests, but after he left, I haven't seen one critter since. He even took extra care around our Koi Pond, which was appreciated. No complaint's on my end, would definitely recommend Lake Norman Pest Control. Richard was the man! read more

Excellent service from Mike! Very thorough and knowledgeable about problem insects. We feel very confident about the services we ordered. Highly recommend! read more

Jake is amazing and thorough!! he has a great attitude...super personable! thanks Jake for wve!

Bailey provided excellent service today! He took extra measures to ensure we got all the care we needed. I feel much better going into the summer months now. Thank you! read more

Micheal was very efficient and provided great service! I would recommend Lake Norman Pest Control!

Michael did a wonderful job, I will recommend this service to all my neighbors he was very knowledgeable and efficient

I highly recommend this company and ask for mark he was extremely helpful and knowledgeable about all the products and getting started . Mark was prompt and friendly to work with and I will be recommending others to him read more

Professional and quality pest service as requested to protect our home from various insects.

Dustin is awesome. Polite, thorough and professional and on time. Explained everything to us.

It has been a pleasure having Lake Norman Pest Control servicing my house. They are always kind and have a great attitude! Today the gentleman that came was no different! He was very polite and sprayed everywhere I asked! read more

While they have the impossible job of ridding us of pests in our lake side home, they give it their best shot. They go above and beyond each call and make repeat visits if we find a stubborn issue. Very professional and very prompt. read more

Don't do business with LNPC, they are thieves! I was setup on their auto payments for termite baiting system. They took the $400 initial fee from my account 3 times this month, as verified by my bank. LNPC took responsibility for the mistaken second charge but claims they have no record of the third draft, though I have shared what the bank gave me, and according to Travis, Office Manage, since they have no record they cannot refund the extra $400 they took from my account! Now I must wait for the bank to investigate because LNPC won't own up to their mistake! read more

Will was so thorough and explained what he was doing. I'm very grateful for any relief we can get from those pesky Japanese Beatles. The ease of booking an appointment and how quickly we were able to get help was impressive! Looking forward to being able to sit outside and not get peppered by insects!! read more

They came out after having issues with ants and spiders. This guy was wonderful and spent well over an hour on our property!

Very professional and reliable! Quinn was informative, friendly and professional. Lydia was friendly and cheerful on the phone. Highly recommend this company! read more

Excellent service and the provider was friendly and on time. He took time to explain what he would doing and schooled me on wasps, yellow jackets distinctive behaviors. Grateful for the spider web cleaning and spraying for insects out and around the house. I think this company will serve our needs very well! read more

Got roped into paying $200 initial fee + $35 per month; was told when called they would be coming monthly. Came out first & second time & were here less than 15 minutes both times. 2nd time they didn't come when they were supposed to & when they did they were late. Then they didn't come back. Called to complain & was told we weren't supposed to get another visit for another 3 months. That is not what was told over the phone. Even though we have not seen another mouse, the service is supposed to include bugs. Well we still have bugs in the house too! They will be coming one more time & we will be cancelling. Shocked since they ha read more

Great knowledgeable service!! Could not have a house at the lake without them!! Strongly recommend the monthly treatments.

Avoid Avoid Avoid! Didnt deliver on anything the represented. When fired kept asking that they be given another chance. Offered to refund my money but didn't do so untill after I demanded it 3 times. Would never recommend to anyone. Total Nightmare experience. read more

Always EXCELLENT customer service. If I ever have any questions they are easily available via phone or chat during. I choose the my Elite Plus package they offer which includes mosquito elimination. Best choice I've made for our yard! They guarantee their work so if you ever have a problem or see a mosquito, let them know and they send someone out either same day or within a few days. Would recommend to any mosquito bite sufferer out there. Used to be that any mosquito within a mile radius would find me and bite me. Now I can actually enjoy my yard! read more

Do not use this company. We bought a home today and they had pest and termite control in place with this company up until today. We wanted to transfer the same exact service over to our name with no gap in coverage and they wanted $245. If their service is that good, they would not need to reinspect the property for termites which was part of their excuse for the fee. The are raping the customer. Stay away. read more