I had a vehicle issue while traveling north, and had my Honda towed to their dealership . The…read moreservice advisor and manager looked at my car right away and told me they could not fix the part that came loose, but it was drivable to wherever I was going, and to take it to the Honda dealership when I return home. The service advisor, manager and the mechanic were wonderful to me. I could not ask for better service than from Hart service department. THank you.

Let me provide a word of caution to any of you considering buying a GM Truck or SUV from Hart GMC,…read moremake sure they actually installed everything you paid for. I purchased a new 2023 Yukon XL Denali in October 2023 at which time the dealer told me that the adaptive cruise was part of the build sheet, however after I bought it and tried to use it the next day it didn't work. I took it back to the dealer, 30 minutes away, and they said again "it should be there" but when the head technician gave it a whirl he came to the conclusion that it wasn't functional. I understand, I probably should have tested for myself if it was active before I signed the papers but the dealer told me it was and I had no reason to doubt them. After some research the dealer rep informed me that it was under constraint and put in a service ticket and said that it should be rectified in a few weeks to a couple of months, this was on October 21, 2022. I checked once again several months later in early 2023 with the dealer to find out the status, and also called 800-GMCTRUCK, and once again was told that I would be notified when it was available for retrofit but that it could be up to another few months. I have taken 2 across the country trips and routinely drive long trips on the highways and get more disappointed and frustrated with GM and Hart because I keep having to do it without a feature I paid for in my new Yukon and was a key feature I wanted when I bought it. I understand that there are constraints and they had "supply chain issues", and I understand that things happen but the lack of communication and plan for delivering what I purchased on a very expensive vehicle is lacking. I rented a new 2023 GMC Terrain from Hertz at Dulles Airport a few months ago and it had adaptive cruise. To be told now that the vehicle would not be getting the adaptive cruise feature that I asked about before buying and was told would be retrofitted is extremely frustrating. Where is the good customer service and responsiveness that Hart touts and promises? I sure haven't seen it. Make sure you ask if your vehicle has everything and check it over before you sign the papers. I will be contacting General Motors to lodge a complaint against the dealer as well getting my attorney involved for their misrepresentation and them lying to me unless they contact me soon to remedy this situation.

Car over heated on the last leg of our 1600 mile trip. Got it off the freeway and to Chucks Tire…read more Chuck took a look at it and gave me options to have it repaired. He was quick, fair, and friendly.

Recently while on vacation my car broke down in st. Helen. After getting fixed I'm glad it happened…read morethere!Chuck's tire really helped me out in my time of need while stranded. Got a great price with great work! Car runs great after having the computer replaced (with genuine GM parts to go with my GM vehicle) thanks again!!

Needed tires mounted and balanced Lonnie was bout to close for the night but he was kind enough to…read moreget the tires done after closing for us good guy, funny and did great work will recommend to anyone needing good quality work done to your vehicle

I was referred here by Phil's Towing in Houghton Lake after my Suburban left me stranded in the…read moreWalmart parking lot! Lucky Me! This guy (Lonnie) was absolutely wonderful! Worked on my car with no warning and had me back on the road within a couple of hours! New Starter and an oil change! Great service, fair price and HONEST! Hard to find honesty in automotive repair these days, I would HIGHLY recommend him to anyone! Thank you Lonnie!

I had Eagle Bay Marina service my Tohatsu outboard motor and they were great to work with for…read morescheduling the work. I didn't want much down time with my boat and they got me in and out quickly! The work was covered by warranty and Eagle Bay did all of the paperwork , which made it easy for me!

Always top notch service and excellent pricing. They treat your machine like their own. I have been…read moretaking my sleds there for the past 6 years, very happy!

Excellent service Steve did a great job fixing my problem on my 1972 outboard he arrived on…read moreschedule Dennis Dusseau

These folks got us in fast and kept working hard until all our cars issues were fixed and we were…read moreback on the road. So glad we found them. Timmy himself was on-site and making sure everything went smoothly

This place is amazing. We had an emergency with our camper while on vacation. They were extremely…read moreprofessional, honest and efficient. I would highly recommend them for any service needs you may have.

Unfortunately our 2014 Jeep Patriot blew a head gasket in late February. Our mechanic needed us to…read morehave the head itself inspecting professionally for cracks and such before he could do all the necessary repairs. He is located in frederic and the local shops did not offer resurfacing and inspection for cylinder heads. He found a place in kalkaska offering this service for $250 and another in traverse city's for $130. I was convinced a place closer to home May offer this service for less. This shop is no bullshit service and is a father son duo! They told me on the phone they could complete resurfacing and inspection for $75. HUGE difference in price and location from our home in roscommon. They carefully inspected and found no major damage but sadly the valves leaked. They ordered the parts for that and had the total repair done in a matter of days. Ended up being substantially more expensive for us because of the valve job and the intricate nature of adjusting our head required. They followed up. They were through and they loaded the head into the truck for me. Extremely respectful and professional. Honest. They did end up mentioning that our mechanic may need the cam bearing replaced due to wear... which wasn't making them any money yet they called mopar and tried to clarify size and part info for me just out of kindness. They prefer cash at this business and predominantly work on tractors these days but they deserve your call and business with any engine needs!

After three years with my engine and my money, the owner called to let me know he was finally…read moreworking on it. Communication is poor and mostly sob stories and excuses. Beware.

My truck looked better then the day I bought it..Quality workman ship..Every inch was gone over…read morewith q tips;cleaning clothes and windows just sparkled..

Kelly detailed my wife's car first. They did such a beautiful job I took my car in next. Both…read moretimes the work was done professionally and on time. The process was simple and both cars were left looking better than showroom spotless. Think about trading in your car? Take it to Kelly first the market value will go higher after she's done with it.