Don't move to this apartment complex. They try to lure you in and take all your money and…read moreconstantly making up fees for you to pay. They do have fruit flies in some of the apartments. The people working in the apartment office don't take anything serious they allow neighbors to be loud and disruptive without doing anything all they care about is money.The walls are made out of paper you can hear people outside talking or the loud neighbors upstairs. This place has multiple noise violations incidents that they do not take seriously, move to another place this is not it!!!!! They have fruit flies and ants in some of their buildings and a lot of people have moved out of the neighborhood. DONT MOVE HERE THESE PEOPLE ARE FAKE ASF

Read this review before thinking about living at Grande Hill Estates, located at 1505 W Grande Blvd…read moreTyler, TX 75703. I've had THREE!! friends who lived here from 2021 to 2023 and their experience was AWFUL!! They'll fake a smile and lure you in, but here's where they get you.... Move out. They'll send you a balance and you'll try to pay it, and they'll REFUSE to take your payment, only so they can send it to collections! THIS HAS HAPPENED TO SEVERAL PEOPLE!! And thanks to GHE, they're having to deal with collections !! WHEN THEY LITERALLY HANDED THEM MONEY IN THEIR FACE and the office refused to take it!!! People working in this apartment office intentionally seek to rip people off and send their accounts to collection. No matter how many years you lived there, no matter if you always paid your rent on time. And to make matters worse, you WILL have lots of ants going into your home, pest control? NOPE, they don't care. Don't have time. You WILL have random neighbors leave trash bags at your door. And don't even think about reaching out to the manager. They literally do not care about residents, just holding their job. Stay AWAY from GHE, trust me you will thank me.

The HOA fees here are $240 a month. The roofs are needing to be replaced. The HOA says you are not…read moreto replace the roof that they are in charge of that. There is a lawsuit against their insurance company. And this is the excuse they are giving to all the owners at Hamilton Park 5401 Hollytree Drive, Tyler, TX. It has been at least 7 years as of 10/25/2025 that they have been telling owners the law suit is about to come to an end. And every year that goes by more owners are experiencing roof leaks. There are patches on many of the owners homes. It is an eyesore to see stained ceilings on the living room ceilings , waking up to rain in your face in the morning from your bedroom ceiling. This should never be except able! If you move here you will joing the other owners in leaking roofs! This is unexceptable!

Great place to live. The community is like family. The location is convenient to shopping and…read morerestaurants.

Elma Easling is Awesome !!! The others are too most Likely :)read more

Extremely Disappointing and Uncomfortable Experience…read more I had an extremely disappointing experience with this apartment community. My friend and I were treated in a way that felt discriminatory and racially motivated, and the situation escalated to the point where the police were called and we were accused of criminal trespassing. What was especially upsetting was how quickly the situation escalated and how we were treated compared to how we would expect any potential residents or visitors to be treated. We were made to feel unwelcome and as though we were automatically viewed as suspicious because of our appearance. Rather than communicating with us respectfully and attempting to resolve the situation, management involved law enforcement and treated us as though we were criminals. Being approached by police over an accusation of criminal trespassing was extremely upsetting and embarrassing, especially when we did not feel that we had been given a fair opportunity to understand or address the situation beforehand. The entire experience left me feeling uncomfortable and unwelcome at this property. I would strongly encourage anyone considering living here to be aware of how management handles situations involving potential residents and visitors. Everyone deserves to be treated with the same level of respect and professionalism regardless of their race or appearance. Unfortunately, that was not my experience here. I hope management takes this situation seriously and examines how these situations are handled in the future so that other people do not experience the same treatment.

Stay away from this joke of a complex. They wanted to change me increased rent, but Joe Shmoe off…read morethe street could get a cheaper rent than me who's been there 5 years! The pool was down for the majority of last summer. The clubhouse is subpar, with a pathetic computer room. The woman in the office to the right of the receptionist is a bitter hag. She's not old enough to be this bitter! If you want to get high off the devil's lettuce without having to buy any, you've come to the right place! There's so many on their patios smoking a big fat doobie that you'd better hope your job isn't drug testing! I'm glad I'm out of here. Deuces!

The lady in the front was very knowledgeable and kind, I just didn't like that if you have a felon…read morefrom 20 years ago that you cannot live there. I understand but why hold something from that long over someone head. Maybe I don't understand but I'm curious to know. People make mistakes it's the ones who keep making them that's the problem. But God bless them and whatever they are trying to achieve.

My son used to live at Brookhollow Apts for about 5 years. He moved to Dallas almost 5 yrs ago…read more Recently while shopping online, I accidentally had two packages shipped to him at this old address. The property manager Matthew is an exceptional person! He personally took care of having the boxes returned to the store and alleviated a huge headache for me as the store was not as cooperative in allowing me to change the address nor cancel the order. He cares so deeply about people and the property and is the most conscientious and helpful person. This is customer service that goes above and beyond!!!! My son loved living at this complex during his time in Tyler, because the complex was well taken care of, management was supportive and prompt in taking care of problems and the location is centrally located.

We worked with Scott Sampson from Judy's team. He was/is fantastic. My father and I moved from…read moreIdaho to Texas following the death of my mother. Scott was kind and patient with us in the midst of a very difficult circumstance. I can't recommend him enough. He went above and beyond and we are now settled in our new home.

I can't say enough good things about Judy Kunzman. If you want a Realtor that knows the "ins and…read moreouts" of Real Estate, Judy is your gal! If you read my reviews, you'll clearly see that I've been quite harsh towards several Realtors, but my latest real estate transaction was made much smoother, knowing a we had a true professional working for *us* and not just trying to sell anything out there. In fact, Judy and her husband, Kurt, sat my wife and me down, during our first showing, and gave us their opinions on which homes we chose to view should have better resale value down the road. It was clear that they were trying to help, and not just convince us to buy any house, in order to make a quick commission. As with any real estate transaction there can be snags along the way, and there were with this one as well, but Judy stayed calm, and handled the closing like the true professional she is. She worked very hard, and was very loyal, acting as our Agent. My wife and I highly recommend the Judy Kunzman team!

I have lived at Towne Oaks for over a year, and I truly couldn't be happier…read more The management team is outstanding--always friendly, responsive, and genuinely caring. Kudos to Tanja who makes this happen. The property is consistently well-maintained, from the landscaping to the common areas, which makes it a pleasure. It's rare to find a place where everything is so well taken care of and the staff really goes above and beyond. I wouldn't want to live anywhere else. Mary B

Once most well maintained property in Tyler for over 55 age. Current status sad & I do not believe…read morewould pass a housing inspection. Maintenance requests "forgotten" or "is that still not done?" By manager. New owners based in Dallas not interested in anything but collecting rent. Pool floating in slime, even if pool closed should be clean not growing large mosquito infestation. No any ongoing scheduled maintenance, "putting out fires" is all one unorganized guy can do- used to have 2 maintenance men. No air duct/ filter cleaning, front doors all scraped, no painting, if shutter falls off no replacement just take other shutter off. Everyday maintenance done by residents themselves. Never gone to visit when security gate was working, stands open. Many of residents cant do repairs for themselves nor easily move at senior age. I am getting my Mother out of there as soon as lease up! Very sad situation as moving/adjusting to new surroundings difficult on elderly. They do mow regularly to keep up first impressions, lol.

Have used them several times for refi's and would recommend to anyone looking for a mortgage. Very…read moreprofessional and a very quick and easy process.

First time home buyer... I definitely WOULD NOT RECOMMEND trying to go through this group of folks…read more Bad communication, majorly dragging their feet on getting things going. I submitted everything they asked for twice and in the end they just left me hanging without a yes/no or these are the problems that need to be addressed. If your credit is not perfect and you don't want to follow up constantly, trying to light a fire to get things done, I would go elsewhere! They need a lesson in customer service and punctuality! I was trying to work with Kelvin(owner) and Christa, certainly will not be trying that again! Total waste of my time and now I have "hard pulls" on my credit that affect my FICO scores and have nothing to show for it. USELESS!