This branch of Boots is very much your local chemists. They have a pharmacy, well trained and…read morepolite staff who are willing to help with question and queries, a whole host of gifts and the usual makeups counters. The only downside this store could pose is that it does get busy on a saturday, though not to the point where it is packed. This is one of the smaller branches in Portmouth.

I am writing this to express my extreme disappointment and frustration regarding the unprofessional…read morebehaviour of the store manager at the Boots Pharmacy on Commercial Road in Portsmouth. Over several visits, I have encountered the same rude and dismissive attitude from this particular manager. Instead of offering support or assistance, they have consistently spoken in an unhelpful, abrupt, and frankly unacceptable manner. As a patient, I expect a basic level of respect and empathy, especially when dealing with health-related concerns. Unfortunately, this manager shows none. What's worse is that these incidents weren't isolated - their attitude seems to be a pattern, not just a bad day. On each occasion, I left the store feeling humiliated and completely let down. There is absolutely no excuse for such behaviour, particularly from someone in a management position who should be setting an example. I strongly urge Boots to take this feedback seriously and investigate the conduct of the store manager at this branch. No one should be treated the way I was, and unless changes are made, I will be taking my business elsewhere and advising others to do the same. I believe the rude store managers name is Ben

This is a large store over two floors in Portsmouth city centre…read more We arrived in Portsmouth via Portugal and Spain. I had time to kill so I wandered in just to check out the price of Chanel No 5 Eau de Parfum - the worlds first abstract fragrance - as my wife was shopping so I was curious as I had already purchased a few 200ml bottles when touring Europe. It was discounted in store but even with 10% off it was still double the price I'd paid. The store assistant at the perfume department was a cheerful soul and she was diligent. She tried her best to sell me perfume but I politely declined. Once it was clear I was a no-sale wastrel she quickly picked up on the next curious male who knew he wanted something for a gift for, as he put it, as only English chaps can, 'er in doors' but he had no clue what to buy. The assistant was in her element and her pitch as I wandered away was to gauge how much he was prepared to spend but as I went out of hearing range he couldn't even decide between Eau de Parfum and Eau de Toilette.... Decisions decisions. As I walked up Main Street I wasn't aware I was just a few minutes away from the Starbucks fleecers that would charge me 5p for a plastic cup for tap water despite being surrounded by ceramic cups. Must be an old male bastard thing, I hate being ripped off, but then it might just be me.

Worst pharmacy around! They were shut during lock down when we needed our medication and me and my…read moregirlfriend had to go somewhere else. Came to them today with my girlfriend to get her pill and the pharmacist behind the counter look down on us and refused to give her pills over as there is no proof of her taking them. As my girlfriend moved in with me before lockdown she hasn't been able to switch doctors and pharmacy. So we went today as she's on the last of her pills today, 111 sent a prescription to them today and they refused to give them to her! Just because we're young. I will never be going back so poke you pills where the sun don't shine mate!