Before you leave the area, be sure to retrieve your records…read more A year ago I had to move out of state due to famly emergency. The last thing to worry about was medical records. On May 14th,2026 I texted with Cheyenne , asking her to send them to me. She sent the release form, I filled out and sent back May 21st, she said they would arrive early in the week of May 25th via usps. Being a short week i gave them the benefit of a doubt to get them to me by Friday . I go to the mailbox, and nothing from Elko Spine and Rehabilitation. Cheyenne. If your going to tell someone something. You better follow up up I texted you Friday afternoon. And you ghosted my text. I needed those records so I could take them to a disability assessment appointment. (it was set by the new state on May 7th.) You told me they would be at my mailbox and they are not. If I could give Zero Stars I would ..

For me Elko Spine has been amazing. From the minute I walked in I felt cared for and listened to…read more The care I received has been awesome. Prescriptions were called in timely and correctly. They have the best team I have seen in a long time. My primary contact is Star Chenoweth and he has been great. Everyone there is friendly, knowledgeable and ready to help. Thank you..

Prior to knee replacement surgery, knowing that I will need rehabilitation, went in PHYSICALLY to…read morethe office to check and verify that they were contracted with my insurance. They reassured all was in the clear and would be covered 100%. Got a bill for $500+. Went in again assuming there was a mistake. The same exact man that confirmed my insurance was contracted, said he recalls the conversation but needs to speak with billing to see what can be done. "The best we can do is half." Poor service, poor management, poor billing! Seems like a lot of people don't stick to their word anymore

Very poorly trained staff (1) more interested in texting and gossiping than helping patients. One…read morephysical therapist and he's busy in the patient rooms. I strongly recommend trying another of the many physical therapy businesses in town.

The people are caring that work with you. I have been going for therapy for my shoulder and arm and…read moreI can tell it is doing much better but still needs more therapy to get back in shape. Also with the therapists working with you they also have Ginny that helps if they get really busy or short on help. I enjoy the people working there.

From the owner: First Choice Physical Therapy has been serving the people of Spring Creek, Elko, and Carlin, NV…read moresince 2017. We have a highly experienced and dedicated team of physical therapists who offer specialized treatment services for any pain, injury, or discomfort you may be feeling. Our patients have found high levels of success in our treatment services, due to our implementation of advanced technology and methods. At First Choice Physical Therapy, our thorough evaluations lead to successful treatment plans for your pain relief, healing, and future injury prevention needs. Our sophisticated diagnostic methods, such as movement investigation and gait analysis, help determine which services you will benefit from most and help you recover quickly.