I was transferred there with acute pancreatitis in a tremendous amount of pain, all of which was…read morewell established, and documented in my medical chart. They refused to treat my pancreatitis, and the head nurse instead called me a "drug addict". I am retired career law-enforcement, having been a police officer in Ohio, as well as a federal agent, end in the military before that. So I had been drug tested my entire career. This hospital failed to give me my blood pressure meds for three days, as well as the rest of my meds, which made my blood pressure dangerously high. I laid there for three days in extreme pain from acute pancreatitis, and they did nothing. I got myself together enough to go into the hall and ask for help from any nurse passing by, because they stopped coming to my room to even check on me. Their answer was not to help me or take a second look at everything, but rather to try to confine me to the hospital bed as the head nurse attempted to "pink slip" me for asking for care after being abandoned in my room and not checked on. Do not make the mistake of going to this hospital. They are ignorant, incompetent, and lack any standard of care whatsoever. I got transferred there because of their affiliation, in name, with Cleveland Clinic. Do not allow this to happen to you. Make no mistake, the hospital is no Cleveland Clinic. Ignorant, incompetent, lacking any standard of care. Do not go there.

I would NEVER use this hospital again. I have had 2 family members who were seriously ill in this…read morehospital. One was in there in 2017 and one in 2023. Both experiences were terrible. The last time was the worst. They wanted to release my 90 year old aunt with less than a days notice on a freezing cold winter day when no one was at her home to care for her and hospice could not get there to set up for her for 2 days! That us only one example of their total incompetence and lack of compassion with the exception of one doctor who was in charge of my 90 year old aunt's care. Never ever use this hospital.

If your last experience was in-N-out rush from hospital -related hospital affiliated OT you're in…read morefor a surprise. Jody is an experienced OT who will take the time to identify your problems and the best solutions. Her deep care and experience mean that she will find the best solutions for you. She is one of the best practitioners of any kind that I've worked with in Cleveland.

Jody is HANDS ON (pun intended) Amazing! I broke my wrist in Florida, in December. I had surgery in…read moreJanuary, which required a plate and 9 pins. I was in occupational therapy in Florida and was healing well. I came back to Ohio in May and found a place that did PT. I was with them for 6 weeks, with no improvement. I found Jody thru google search because I was looking for someone that just did hand therapy. I came to Jody with very limited range of motion with my wrist, as well as a frozen shoulder. In a few visits, I was making noticeable improvement with my range of motion as well as pain! Jody spends an entire hour with me. She has her very experienced hands on me the entire time. It's like she can feel thru my skin and knows exactly how to treat me for each visit, and each one is different. I can honestly say that I recommend Jody Heyman 100%. She has given me the use of my hand and shoulder back. I am no longer in pain and its nice to be able to do the things that I enjoy that I was unable to do up until now. I am truly indebted to her. She is very compassionate and caring and makes my visits very worthwhile. Thank you Jody, you truly are amazing!

If I could rate this "nursing facility" any lower it would be -5 stars! Contrary to my previous…read moreposting I AM NOT in San Francisco, I am near the Mayfield Hts., Oh facility. Which is why I am reposting my previous review. Please do not send anyone you love or care about to this facility. And their website states they haven't had any issues or fines, that's a lie! I made a formal complaint last year to the Ohio Dept of Health, who ruled that my compliant was substantiated, they were sited and fined. THIS ESTABLISHMENT IS NOT TRAINED ADEQUATELY TO ADMINISTER HOSPICE CARE. I too, have given this establishment 1 star because there has to be some kind of rating to write this review. My dad received "care" here for less than 30 days. He was admitted for hospice care, which at Manor Care of Mayfield Hts., was anything but! My dad had dementia and a recent partial hip replacement because of an unmonitored fall at another physical therapy facility. (Another review) It wasn't expected that he was going to pass away immediately, he just need extra care because of his mental status and inability to do anything for himself. Inside of 4 days he developed a good sized bed sore at his tailbone. I was the one who discovered it, not the staff. I discovered the sore because my dad was screaming out in pain and I took over cleaning him because the aide was using a DRY washcloth to cleanse him. I summoned the nurse who told me "I have to call hospice". She never touched him or took over cleansing his wound at all, I DID IT! My dad was very depressed during his stay at the facility and would not open his eyes, however he was not always sleeping. Very few aides or nurses actually came into his room other than to try to feed him or change him for bed. Their response was always, he's sleeping. Every day that I spent with him there the 1st thing I would do is offer water which he consumed as if he was parched, with his eyes closed. He cheeked his food and no one bothered to attempt to remove it. I would find whole pieces of food in his mouth when I checked it, and reported it several times, I even had a care meeting with the staff regarding this. The administrator was always sweet, apologetic, compassionate and understanding, BUT SHE DIDN'T HAVE A CLUE! He was never repositioned unless he was being changed, but most often, back into the same position! After 2 1/2 weeks of this my dad started shutting down and refused food. The bedsore he had, had grown into the size of a saucer for a tea cup and oozing blood! It did not throw up any alarms to any one but me, why? When the time came and he started transitioning to death, there was no step up in care at all. No continuous check on his vitals, his comfort, or his dignity through this transition. There was not a member of this establishment that sat vigil on him other than family as he laid there dying. In his last hours I had to go to the nurses station 3 times to get some assistance because he was struggling too hard to breathe. Because I was angry the 3rd time another nurse not assigned to him came to check him. He had a fever of 101 degrees and his pulse was 125! When his nurse came back to the floor after 2-3- minutes, she actually told me that she had to go and check the hospice protocol! SERIOUSLY?! Again the common phrase, "I have to call hospice". I had to explain to her that their doctor was in charge and they needed to call him. The nurse who came to check his vitals walked away and called the doctor of the facility who dispensed meds that had already been prescribed (morphine) to assist him in his breathing. My dad expired 2 hours later. My dad was a patient of Cleveland Clinic hospice who was overseeing his care. I have asked them to remove Manor Car of Mayfield Hts OFF of their list of Hospice care facilities. My dad was there less than 30 days and suffered needlessly, even in what was apparent was his last days. He was too frail by then (I think) to have been moved somewhere else. I wish I had did it anyway, he passed away June 30, 2018. THIS ESTABLISHMENT IS NOT TRAINED ADEQUATELY TO ADMINISTER HOSPICE CARE.

If you are looking to put someone in a nursing home please check out the places as well as talk to…read morethe elderly who live there!! My grandmother is in Manor Care in Mayfield going on 24 hrs. We have already made plans to move her first thing in the morning! Worst yet I'm sleeping in the chair because I don't feel comfortable leaving her here alone.. If you are looking to torture your elderly family member you found the right spot!! I myself wouldn't trust these nurses or aids with my DOG! My review has a star because that's the only way I could post this!!

My daughter has been with this agency since March 2026 as a client, i love how passionate and…read morecaring they are to their clients and there families, Liz is amazing her and her staff greet you with open arms and understand you and they show so much love i would recommend this agency if you need any type of assistance they do home health and various other services i wish i had found them sooner Thanks guys for being the passionate and caring company that everyone needs. Sincerely Michelle Childs

Great agency, highly recommend! If you want your loved ones to be treated like a family and not…read morelike another client, this is the Agency to choose!

I had a very positive experience with this practice. The physical therapist was extremely…read moreknowledgeable, professional, and friendly, and the office was welcoming and comfortable. My issues were addressed effectively, and I was also given valuable information about how to prevent them from happening again in the future. I highly recommend this practice to anyone looking for excellent physical therapy care!

I would have loved to go for more visits, but I was only in Ohio on vacation. Brad made me feel at…read morehome. Thank you.

I love rehab at NovaCare Rehabilitation Mayfield 360. The therapist is so…read more caring and careful to make sure I don't overdo it. Due to the therapy I am forming the habit of exercise. I am also challenged to do my best as far as exercises. I also find the help behind the desk to be very accomodating. Recommend it to anyone who needs the therapy.

My mother was highly allergic to Cipro medicine and we told the female doctor who refused to take…read moreour word. My mother's entire body swelled up in severe huge hives and had severe chest pain, and the doctor ignored her cries! The doctor also knew my mother was on a heart regulating pill and should have known that Cipro does not mix with that medicine! My mother cried and screamed in pain and the doctor solution was to put Mom on psych medicine to calm her down ! Never crossed their mind that my mother was right that the medicine could kill her. Well, my mother died at that hospital after suffering at their hands for a month and a half. I wish there was a lower rating than one star.

Five years later I'm here again with a family member who has stroke symptoms. Busy place, but we…read moregot right in. Note: If your symptoms are not life threatening go to Urgent Care. Staff was quick to start procedures. I asked questions and got answers. Finally a room opened up. There, the nurse went over procedures and meds (I had a meds list with me.) I am very happy with Cleveland Clinic.

Excellent care. I have had one hip replacement, one knee revision and one shoulder replacement…read more This Institute is a cut above the rest! I would and do recommend them to anyone. Dr. Callahan is my doctor there. He is the BEST!!!

From the owner: Cleveland Orthopedic & Spine Institute treats a wide range of orthopedic and spine conditions,…read moreincluding shoulder, knee, hip, hand and wrist, foot and ankle, and spine disorders. To make care more convenient, patients have access to imaging and physical therapy on-site, as well as a partner surgery center located in the same building, allowing most care to happen in one place.

Dr. Favazzo and Dr. Diller are both very skilled and they have terrific bedside manners. The…read morenurse/assistants are very good. The only downside of this location is the front desk people. They are very slow and inefficient.

From the owner: Being the largest podiatry group in Northeast Ohio, Podiatry Inc. is well equipped to handle your…read morefoot and ankle care needs. Our doctors genuinely care about each patient and will take the time to ensure that we serve you in the best way possible. We strive to be different than the large institutions where they make you feel like just a number. Our practice was founded on the principles of Dr. Joe Favazzo and his dedication to provide a personalized, professional approach to foot and ankle care. Our goal is to exceed your expectations in every way. We take this commitment seriously and aim to achieve it daily.