Lanes Gerardo, MD

1.0 (7 reviews)

Gastroenterologist

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Pamela A.

2 years ago

Honestly, Dr. Lanas's medical assistant is the rudest most harsh least understanding person I have ever spoken to it was like speaking to a brick wall never go there again read more

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Irene S.

2 years ago

We had the worst experience in this office. Unfortunately, I can´t speak about Dr. Lane's bedside manner because we had to leave before even seeing him after encountering a horrible attitude and treatment from Karen (who I was informed is his assistant). She does not allow patients to speak, nor does she take the time to listen. She completely disregarded the information I had brought in about my father's health. She screamed and continued to note that the doctor does not see anyone for second opinions, but never really explained if he would be willing to at least see his record as far as all the tests he had already done. I had called a few days before our appointment to confirm I could take his medical records so that Dr. Lanes could revise them, and the person at the office said the doctor would see this paperwork at the time of the visit without a problem. Karen refused to listen and continued to speak loudly and rudely to me and my father. I also observed Karen mistreating another patient's wife and talking crap about companions of patients to other staff, claiming that the back office would get too full. Karen needs to be trained extensively so that she can offer better service to patients. She needs to realize that to understand, she needs to listen and not speak and yell at patients. Extremely unprofessional. To whomever reads this. This kind of attitude takes away from all the professionals in your staff. It brings the whole office down. Do better. read more

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Martha L. O.

2 years ago

If could give them a ZERO stars I would! 2 weeks trying to set up an appt but no return calls or left on hold for over 5 mins to get an answer! Finally got some rude girl who refused to speak English informed me that because I used another Dr from another office in the same company I can't see dr Lanes! I tried to explain to her that the hours from the other dr unfortunately are hard to accommodate my work schedule. She continue with a very condescending attitude that I can't schedule an appt with Dr Lanes! Tried to explain but refused to listen, What a joke! The most unprofessional and disrespectful staff Dr. Lanes has working for him! I work with the public 6 days a week 10 hours a day and the professionalism that was shown to me I will go somewhere else! It's very disappointing and disgusting how the young people now are so disrespectful and rude! read more

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Guaman B.

9 years ago

Here is my take about my experience with Dr. Lanes and his staff. From medical perspective I can't complain with Dr. Lanes, he made me some suggestions that helps relief my condition at least temporarily. From the entire experience with his clinic and staff, I have to said that this is the classic example of fifteen minutes medicine. I arrive to Dr. Lanes on time, there was few people at his office. Nowadays, I have to wait two hours to be seen by Dr. Lanes after a tour to different offices inside his facility. He expend with me fifteen minutes, twelve of those minutes immerse on his computer. After a very poor interview he suggest an endoscopy and a colonoscopy, he didn't ask and even check my history of previous conditions. He suggest changes in my diet, stop sugars and fats... he doesn't know that I'm paleo-vegan for more than 3 years (never ask). He was in a rush, because their staff said he was delayed with his practice. It was hard to schedule my procedures with his staff, the lady who manage his agenda was absolutely rude. I schedule those procedures to be executed two weeks after consultation. I was notified that my insurance doesn't pays for the endoscopy, so I have to pay for it ($500,oo)... It happens that I don't have that amount of money for that date, reason why I need to re-schedule. So, five days prior my consultation, I start calling his office to change my schedule ,for three days in a row, I called several times during the day, nobody answers the phone... Finally, a day before the procedure, I was able to talk with his staff. They said, I have to pay $100,oo for late cancellation, which sound like a joke, I have to pay for their poor customer service. Off course I refuse! the lady says she is going to call me back. Five minutes later, I received a call from another member of his staff, asking for my credit card numbers. This time the lady says, she's responsible of collecting Dr. Lanes payments. I told her, that I only will give her my credit card, when I get the dates of my new procedures' appointment. She hang up the call very upset, saying somebody will call me back for a new schedule... Nobody calls!! Dr Lanes operation, is the classic fifteen minutes BUSINESS medicine. They are focus on make MONEY, not on people HEALTH. His staff sees people as patients (the one who has to suffer), not as CUSTOMERS! they are convinced that they are doing us a favor, haven't any idea about what SERVICE means! NOT RECOMMENDED AT ALL! read more

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Yery B.

6 years ago

Terrible experience! Made sure you have an Iphone in order for you to have a success TeleVisit appointment on this place. Well! That, is according to the nurse who took my information and my payment previous my appointment whit Dr. Lanes, the one never took place because according to her I, didn't have service because I own an Android device. As a matter of fact, she asked me if there was someone around me who owns an Iphone (suggesting! I guess, to bother someone else's device for me to have a better service and get my appoinment done) really? Well, obviously I couldn't talked to the gastroenterology which in this case was the main purpose of this whole thing. They did charge my credit card with 65 dollars for a copay. After 11 phone calls back and forth to this place I decided to cancel my payment and request a refund to my card, days pass and no refund were showing on my account. Here I am again calling this nightmare place to find out what happened to my refund! They came out with a story and telling me that the refund is not going to be back to my original credit card instead I'm suppose to get a check on the mail between six to twelve weeks or something like that. I'm still in shock! Terrible! And by the way! The receptionists on this place they should lean back and act more professional at the time of answering the phone and take care of patients. I felt like I was calling for a take out order on a fast food restaurant and not to a health facility. read more

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Jody M.

8 years ago

This office has absolutely no respect for people's time. Arrived 15 minuets early for appointment as was requested by staff but it is now almost 2 hours since the appointment was scheduled and we are still waiting to be seen. read more

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More info about Lanes Gerardo, MD

140 SW 84th Ave
Plantation, FL 33324
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(954) 476-9350
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Jay Adler, MD

5.0(1 review)

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The Best care He is a Wonderful caring.Docyor and Humanirariani.so very much and Appreciate Himread more

From the owner: Specializing in: - Physicians & Surgeons, Family Medicine &…read moreGeneral Practice - Physicians & Surgeons, Internal Medicine - Physicians & Surgeons, Gastroenterology (Stomach & Intestines) - Clinics - Physicians & Surgeons

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3.0(9 reviews)

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Anxious to know why this office decided not to see me anymore as my insurance stated!…read more Is it because I have been honest about voicing my opinion about the below average service received? I must admit that the whole experience was not good from beginning to end.

I visited Dr. Marney Goldstein a month ago and I was super impressed by the awesome treatment I…read morereceived from her and all the staff. Everybody was welcoming & friendly, starting with the receptionist, who never lost her smile nor her composure despite having to deal with several patients and the phone at the same time. Dr. Goldstein was also welcoming, she was patient and friendly, yet very professional. She took all the time I needed to explain my condition, which made me feel she really cared. I felt appreciated, which is so important to a patient when you're sick and looking for answers. I left the office feeling better emotionally speaking, hopeful and specially grateful. I now live in Nevada but will never forget how good an experience I had that day. A+!!!

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3.3(8 reviews)

2.1 mi

Dr. Soff is one of the most outstanding doctors I have ever met in every way. Professional,…read morecompassionate, patient, direct and completely thorough as well as humerus. I have complications with taking blood thinners for a colonoscopy. I had a colonoscopy and all the staff were impressive, friendly, professional and caring. Dr Soff did the procedure and had one minor removal with minimal bleeding during the procedure and none after. I wish there was a 10 star rating....

After going to Doctor Dabull for the past 20 years his office no longer takes Humana Insurance. The…read moreoffice basically kicked up to the curb. The health care system turn to shit! To bad I really liked him.

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3.4(19 reviews)

10.3 mi

Dr Elmann was amazing and great but his medical assistant was extremely rude and yelled at my wife…read moreand I over the phone because we asked questiones about the medication they prescribed and system that they used. We asked for it to be also sent to our pharmacy to which she she declined. If I'm paying money for a physician I expect to be treated nicely and with respect. This female went ghetto withing 5 seconds of us asking basic questions. Stop hiring incomepent low class people.

Len P, My wife Susan was in for an Endoscope and colonoscopy. Nice staff but Dr could not get into…read moresigmond colon Dr stated one of the other Drs may have been able to do it? Wanted to send her for a virtual colonoscopy, which would have required another all night prep and another large copay. She is close to 80 years old, no regard for her age what really got me was when he said one of the other Drs may have been able to complete the full exam. I then remembered the same Dr two years earlier performed an endoscopy on me and was asked and said he would check the bile duct. I had problems in this area a few years prior to the exam he never went that far. Not sure what his problem is but we will never go back. Both of our Drs was Dr. Ernstoff

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Craig Peller, MD

3.0(4 reviews)

0.4 mi

TWO HOURS. I have been waiting TWO hours + to see the doctor…read moreThe receptionist said "Yeah, he's running behind." I asked if we can reschedule and she let me know that there will always be this kind of wait. WHAT THE HELL IS THE POINT OF MAKING AN APPOINTMENT THEN? This "doctor" is surely a crock who is trying to get money from the insurance providers. Pathetic. Take your business elsewhere, maybe to a doctor who actually makes time to see the patients.

Highly recommend. I went to see Doc Pellar a few days ago and I am very happy with the experience…read more The consultation a few weeks ago was very informative. Doc has a great bedside manner and way of conveying confidence that I was in good hands. The op was easy and the recovery very good....better than expected. My only gripe is the waiting room at surgery was Arctic. Why is the AC set to 64? Thanks Doc

Steven Selub, MD

5.0(4 reviews)

7.1 mi

I have known Dr Selub as a patient for over 20 years he is a highly experienced gastroenterologist…read morewho is kind caring and always makes himself available for emergencies. He caught a major issue for me and shepherded me through the treatment process through recovery. His assistant Becky again very kind and caring and goes out of her way to assist patients. I live far away from their office but it's worth the drive for this practice!

Dr Selub is without question a tier 1 doctor. Seriously a flawless professional for what he does…read more This guy is still has the pre covid bedside manner so many doctors have lost. I highly recommend this Doctor and the Weston Outpatient Surgical Center, their entire team, Kay, Holly, Jeanette and Ray watch over you like your family. True professionals who care about the important services they provide. Thanks to all. Jay Smith

Kosches Daniel S MD

5.0(3 reviews)

9.5 mi

I returned from a trip to Brazil and was scouring the internet, and came across Dr. Kosches. Lorna…read moregave me an appointment right away as I went straight from the airport to the office. As I walked in, it was as though I had known Lorna and the doctor for a lifetime. They were so good to me that words cannot describe it. Dr. Kosches is a funny, gentle, and patient individual who explains everything clearly. I caught a HORRIBLE parasite, and he was able to identify it. I have returned to this office for referrals to other doctors, a colonoscopy, and just to say hello. Lorna is a very loving woman who commands respect. Thank you, Dr. K and Lorna, you are stuck with me.

I have seen him now 3 times for various issues and he takes his time. He might run late if you have…read morea p.m. appointment, then just make the 1st AM appointment. He has a great sense of humor and probably took about 20 minutes with me. Of course, I have to lose weight, but he explained everything and went over my entire family history. Amazing doctor! His main assistant Linda was truly amazing as well, explaining the colonoscopy prep step by step and even let ME pick my procedure date. The receptionist Lona was also very nice...a bit more formal, but very professional. Give this doctor a try!

Alix Lanoue, MD

5.0(1 review)

7.4 mi

I have been seeing Dr. Lanoe for 15 years, for routine colonoscopy, and also I had several…read moreendoscopes for a stomach issue. The convenience of 2 offices, east & West Hollywood is great. The office staff is always friendly, efficient and minimal wait time (normal). They do the procedures in their own facility, which is a plus. His demeanor is always confidence inducing, while smiling and has a nice personality. An expert in his field!

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