Clean office, everyone is kind. However,my daughter asked about her wisdom teeth and if they were…read morecoming in and if they would be a problem and Dr. Paoli kind of pushed it off and now my daughters front teeth have shifted after having braces. Her teeth were perfectly straight after the braces so the shifting isn't that noticeable, but to any one that knows her it's noticeable. It's a shame to pay so much money to have perfect teeth and it gets ruined. It's also a shame how the removal of the teeth got pushed off until my daughters teeth already shifted, when she asked two years prior to the shifting, when she would need her teeth out.

I took my 2-year old son to the dentist for a chipped tooth. I was informed that he had multiple…read morecavities and would need to be put under to have the teeth fixed and one of his teeth may even need to be pulled. I was informed that they could not schedule the procedure until the insurance was confirmed (approximately 1 month) and then another 2 months to have the procedure performed. After leaving the office, a day or two later it occurred to me that they never asked for my medical insurance card so I called and they stated that I could fax it over, which I did promptly. 3 weeks passed and I hadn't heard anything, so I called the office on a Monday. I was informed that the person who does it is only there on Wednesdays and that she would give me a call. She never called. I called back 10 days later and was informed (rudely) by a member of the office staff that the information was faxed over and it wasn't their fault that the Insurance hasn't gotten back to them. I inquired if they had followed up and she said that she didn't know, Molly (who I presume is the 1 day a week worker) wasn't there that day. I asked if the Insurance Company takes approximately 1 month, yet they were scheduling 2 months out, why we couldn't schedule since an answer would be returned from the Insurance Company weeks before the surgery and I never received an answer. She said that we had to wait for the Insurance Company. Furthermore, when I stated that I was obviously very unhappy with the lack of progress and the fact that I never received a call back from Molly, as promised, I was told that she's going to have the doctor call me because they run a very efficient office and that I'm being 'negative'. I am extremely frustrated with the office staff and their lack of compassion for the fact that my 2 year old has issues that are not going to get any better until they are taken care of. The only reason that I am putting 2 stars rather than 1 is because the Dental Hygienist who examined my son was absolutely wonderful with him. And the Dentist, Dr. Paoli, also called me to apologize for the lack of communication and unprofessionalism. I have since decided to take my son to a different pediatric dentist.

Recently I made an appointment at Dr Grossman practice. He was out and I saw Dr Ritz for the first…read moretime. He came in and made me feel like he had my best interest and advised me with two options. One of which I realized was gong to be the most realistic one long term. He didn't rush me and allowed me to think about what we've discussed and come to a conclusion. Then he informed me of what I was could expect. Step by step. This is what real care is. If you're new to the area and need a good dentist. I promise you, you won't be disappointed. Thank you.

Went in to have a filing replaced that feel out (they did the procedure 2 months before) and they…read morecharged me for another filing. Only go if you want to get ripped off. They make you come back every two weeks because they only reserve 15 minute slots. The "Drs" dont even do the work they have students do it and check the work. Ridiculous.

YOUR CHILD WILL BE NOTHING MORE THAN A DOLLAR SIGN TO DR. WILLIS…read more.. THIS REALLY HAPPENED... I have had at least one child in the office of Dr. Willis from 2006 - 2023. My children have seen Nancy Willis every 6 months RELIGIOUSLY. I am private insurance, private pay and as such, I have paid Dr. Willis thousands of dollars over the years. Although Dr. Willis has ZERO personality, her hygenists have always made myself and my children feel comfortable & welcome. This is why I continued to stay - despite my husband, sister & even pediatrician telling me otherwise. PLEASE READ ON.. IT'S WORTH THE READ. 1-17-23, my son had a tooth pulled. We paid $180.00 (insurance estimate). 1-20-23, I received an EOB stating I should have been billed $186.00 Okay, fine, I owe $6.00 I put a note in my phone to remind me at 6 month appt. 2-21-23...6 month appointment. I stood there as usual, credit card in hand waiting to pay, they said I didn't owe anything. "WHAT??!!" How could this be? Dr. Willis actually took the hit on $6.00 b/c they underestimated how much I owed? That could not be possible!!!... BUT....maybe it was?? I mean, I did after all pay 96.77% of the total bill from that day. Maybe...just maybe... 4-3-23, Two more teeth have to go. I'm charged $146.00...Maybe that outstanding $6 is built into this charge. There is after all a "6" in there...maybe I'm paid up. I don't ask, b/c I don't really care. It's $6.00. May, 2023, I get a call for an outstanding bill. I ask how much.. They tell me $11.00. ME: "ELEVEN???? If anything, it should be SIX!!!". OFFICE: "There is a $5.00 per month charge on outstanding balances." ME: "Take it off, or I'm transferring out!" OFFICE agrees as long as I pay the $6.00 ME: "Can you take my credit card over the phone?". OFFICE: "She'll charge you a minimum fee." ME: "NO WAY!! I'll pay it with a check. OFFICE: "Pay it at your next 6 month appointment, you live pretty far from our office" (Nice receptionist felt bad for me) Okay cool... I put another reminder on my phone to pay the $6.00 at the next appointment (8-31-23), I can finally put this fiasco behind me. I move on with my life. 8-1-23 I see a missed call from the office, I asked myself... "What could this possibly be about? I thought we settled the $6.00 saga". Next morning, I listen to the message... "Your son has an appt. on August 31st. We have to cancel this appt & we CAN NOT reschedule until your account is paid in full, you have an unpaid balance. We have a strict policy in place, we do not keep or make appointments for people with balances on their account." I called to give her a chance to redeem herself, maybe this was a big error...or they had me confused with someone else. NOPE, she double-downed and told me I ACTUALLY owed $11.00. That because I didn't pay the $6 that very day...(in May)...she was tacking the $5 penalty back on. I drove right to her office and I paid the $6.00 (in pennies, nickels & dimes), and told her to sue me for the other $5.

Like the review before mine, I wouldn't give this office a single star. My son saw Dr. Willis a few…read moreyears ago and had a bunch of cavities filled and a tooth capped. Now, at the age of 7, he's having to have all that work redone. Every cavity she filled/cleaned out is back. She either didn't clean them out all the way or didn't seal them properly. He has to have the capped tooth extracted also. Please do not send your children to this dentist!

Dr. Cohen and his staff is everything that you hope a provider could offer: warmth and empathy,…read moretrusting and professional service often sprinkled with a dash of humor, and genuine commitment to helping their patients. I've been coming to Dr. Cohen's as a teenager when I first got braces. More than a decade later and after moving to different cities, I decided to get Invisalign through his practice (PSA: wear your retainers, folks!). Dr. Cohen offers fair and competitive prices, truly tries his best to financially accommodate to patients, and makes a great effort to ensure his patients (kids and adults alike) feel at ease. He has an unparalleled reputation in the NEPA area, and it's not hard to understand why.

BEST ORTHODONTIST IN NEPA!!!!!…read more This place really deserves more reviews, it's awesome! Dr. Cohen and the staff were able to accommodate my weird schedule and fixed my crazy teeth. I got my braces done in PA (while visiting my parents) even though I live in NYC, so I had to move around a lot of appointments. They were extremely kind and understanding. Overall, a wonderful office.

My daughter had no cavities until she got braces. This time diagnosed with 6 cavities they only…read morehad time to fill four and are making her wait 6 months to get the other 2 done. Unacceptable. Parents beware!!!

This place is amazing my kid may not like the dentist but with all of their kindness and knowledge…read morethey are able to make her very comfortable. With all the tvs they have it's amazing it always makes my kid happy to pick what she likes. All of the staff are fully knowledgeable and supportive. If you're worried about bringing your kid here don't it is so perfect for kids.

This Dental Office does a huge amount of un-necessary work on little kids just to make…read moremoney...Beware...find another Dentist.

My 8 1/2 year old daughters filling fell out on closest molar to the front on the bottom. She went…read morein for routine cleaning and to assess the dental issue. I was told the cavity reformed and was " close to the nerve root" and she needed a root canal. I began to ask dr wezmar why she needed a root canal because 1) I was told it was not in root yet and 2) because why would they do a root canal on a baby tooth that was coming out shortly anyways 3) why can't we just pull the tooth ... Dr. Wezmar then began to repeatedly say in front of my daughter and other children, " So you want me to pull a tooth out a year or two earlier than needed and harm your child. So, you want me to harm your child !" It took all of my might not to give him a piece of my mind. I got another opinion and was told it's not unreasonable to have an extraction in this situation. The dentists office just gets more money for a root canal. I'll never go back to this office again !!!!

Best pediatric dentist. My daughter loves going to the dentist because she loves seeing Dr. Bair.read more

Dr. Bair is super kinda and makes the kids feel very safe. They are so professional. The staff is…read moresuper nice.