The sewage water was flowing out pipes into backyards and the woods, quite frankly I think it's…read moredisgusting because me and my friend were biking In The woods and we were bombarded with a heavy amount of sewage water. Please fix this.

We recently had my aging parent there for rehab after a hospital stay. He just needed to get his…read morestrength back so he could go home. Each room has 2 beds, 2 tvs, and 1 bathroom shared with the room next door. Although we encountered nice staff and 3 very nice LNA/OT members (Judy, Justin, & Catherine), in general the Edgewood nursing team seemed to be very short-handed, too busy to answer patients, and a bit gruff. Pressing the call button would result in a 30-60 minute wait, leaving patients waiting for things like pain response and trips to and from the toilet. PT/OT is not very long or vigorous and my parent lost progress that had been gained at acute rehab. We will not return.

Short staffed. They do not fix or repair problems in the unit. They "send" someone who looks and…read morethen never fixes things like broken doors or the cable. They tell you they have a good medical alert system in place and will notify you in an emergency. (Primary reason we are there.) Not so. My father fell and no one was alerted or notified. He was alone and a caregiver aid I privately hired found him on the floor with injuries. I brought this to the attention of management. No response. Nothing. No follow up. Just a blank stare. So, don't expect anything in terms of emergency. Residents are in their own. Meals are rigid. No flexibility whatsoever. The meal system is difficult if you don't want to race to a meal 30 minutes early then wait for an hour and a half, then, you are out of luck. Unless, you want to fill their forms out 3 times per day for every meal. Just a ridiculous system. Yet, you pay for it. Billing is terrible. No statements. They don't explain charges and they don't correct charges. They overbill. They sell you on the monthly charges and claim it's month to month. They rush you through a lease with errors. Then you find out it's a 3 month minimum and an additional 30 day notice. They don't disclose this at the outset. They state it's month to month. Just terrible business practices. Very false advertising and misleading. If you object or complain, they just ignore you. I'd be careful staying here. I think, they are dishonest.

I am a resident of Kittery Estates. I find that the faculty is very well kept and clean. The…read moreapartments are wonderful. The food service is good. I only say good because the largest meal is at lunch time. The dinner meal only consists of sandwiches. When I was growing up , lunch was a sandwich and dinner was the main meal of the day. Also they are pricing the residents out of the facility. Most residents are living on their retirement income. Once the monthly payment reaches above $3 to 4 thousand dollars, residents have to make a decision on what to do.

Dad, who resisted the move to assisted Living for YEARS, is very happy at Langdon Place! As he…read moreALWAYS says, "You really found the right place for me" EVERY time we visit. The apartments are much bigger here than the other places we visited in the area. Yes, the decor is still stuck in the 80's from when it was built, but who cares. Yes, maybe it needs new carpet in some areas but dad doesn't care. What he cares about is the good food (he'll eat anything so who knows if he's a good judge of fine dining!), the kind and attentive staff and the new friends he's made. A big perk to this place is the indoor pool which residents can use 9-11am with a supervising staff member. We didn't see indoor pools in the more expensive places and it's a real treat for the residents! Dad is a real bore about participating in the activities, but if your elderly loved one would enjoy them, they have plenty! There is no excuse to be lonely or bored at Langdon! If they're not feeling sociable at meal time, they can even have them bring the meal to their suite. We love the flexibility of how little or how much you want to participate on any given day. Take a tour of Langdon Place and see for yourself. It was just the right place for dad, hopefully for yours as well!

If you can't be with family, Langdon Place is were you need to be. My Mother seems so happy there…read moreand the staff is very attentive and pleasant. The facility is wonderful and very clean. When I walk in, the place just feels friendly. I don't think I could find a better place for Mom.

During a health care crisis when the state of elder care is crumbling, we should be able to look to…read morethe Seacoast Community's premier elder-care institutions to lead the way in solutioning what will be a multi-generational problem. Unfortunately, Webster is really assisted living that has labeled itself a nursing home w memory care capabilities- & they are none of that. Their team proactively avoids patients with anything more than very mild dementia. They are shameless about turning away those in our Community who need healthcare the most. My family is from North Hampton and Rye and we have the means to obtain the best in care. Webster is truly "run" by a dementia- averse nursing manager and the leadership in this facility takes a 'back seat' to her. My elderly parent who truly had mild dementia was turned away as they thought they would be "too much work". I have done a lot of work with the seacoast elderly community and 'the word' is Webster is truly not any more than assisted living . If your elders need 'real care' not just a room to live in (&if you are socially responsible in any way) - look elsewhere in the seacoast for a capable institution that has true compassion and an interest in caring for elders

From the owner: Webster at Rye is located at the corner of Washington Road and Blueberry Lane in scenic Rye, New…read moreHampshire. We provide highly individualized care in a gracious living environment, offering twenty-four hour services including Skilled Rehabilitation, Long Term Nursing Care and Assisted Living as well as a variety of social, religious, and recreational activities. Owned and operated by the Rannie Webster Foundation, Webster at Rye is a charitable, 501 (c) (3) not-for-profit foundation registered with New Hampshire Charitable Trusts. The Rannie Webster Foundation was established at the bequest of Rannie Webster, a businesswoman who summered in Rye and owned a prosperous hat shop in New York City. One summer, after suffering a disabling horseback riding accident, Ms. Webster recognized the need for a place of rest and recuperation close to home, near loved ones and old friends. It was here that Ms. Webster cast a vision that went well beyond her time and place, outlining the concept for Web

I was there after a knee replacement awhile ago, but it was my favorite of three rehab facilities I…read morewas in for knee replacement (Exeter Center) and hip replacements in rehab facilities in North Hampton and Rye. By far Exeter was the more organized, comfortable rehabilitation facility I stayed in. PT and OT were exceptional. Nursing staff much more caring than the other larger facilities. Easier to get the food you wanted.

Anyone considering this hole to place an aging loved one, I have one word.....DONT!!!!! I could go…read moreon but I'm sure there are not enough characters left to do so. My 93 year old Mom was placed there by my sister and cousin without discussing it with me. I'll simply let these pictures tell the story. She is in excruciating pain. Why is she not in the Portsmouth Regional Hospital receiving IV antibiotics? These pics clearly show that this rash is out of control and beyond their care. So I guess they figure either it simply go away or she can just die. I'm so angry my next calls are to the media and the state Attorney General's office.

My father moved in about 5 weeks ago. We got him one of the smaller rooms, but it is very clean,…read morecomfortable and cozy. It has a nice big window with a view and sunlight most of the day. Love how we can get so much done on site like haircuts, doctor's appt, podiatrist/foot care, physical therapy, prescriptions, etc. I'm really happy my Dad is living there. He is being well cared for and is working on getting his strength back after some serious health issues. The staff has been very responsive, and Sarah has been great about sharing information/updates. Also, he tells me the food is EXCELLENT.

From the owner: Scarborough Terrace provides senior living in a setting that includes everything you need for a…read morebeautiful life. We aim to make the transition into assisted living a positive and welcoming experience. From our elegantly-decorated common areas to our friendly community atmosphere, Scarborough Terrace is a desirable alternative to living on one’s own. Outside, our residents enjoy the echo of songbirds from our peaceful gardens and wooded setting, situated a minute away from Route One. Inside our beautiful community, they enjoy premier services and amenities including music, arts and entertainment, restaurant-style dining, cocktail socials, fitness classes, and more. Our senior living community is designed to provide residents with a rich and stimulating lifestyle, while attentively supporting their health, wellness and senior care needs.

My stay at NERH put my life back together! Just out of Portsmouth Hospital after operation, was…read morewelcomed into this most beautiful, kind facility. So many nice people to take care of me and by the end of 10 day stay felt whole again. I joked with doctors and nurses that place felt like a best country club. Thank you for kind care.

I spent 4 months in rehab after suffering a serious stroke. I was treated well, I had to re-learn…read moreto walk, and learned to use my right hand to write, eat etc. I was left hand dominant from birth, and lost the use of my left arm&hand in the stroke. Staff was wonderful.care superb.