the female dispatcher was one of the rudest human beings I have ever spoke with, she kept talking to someone else while I was trying to get a price for a taxi ride, and then raised her voice at me telling me how busy she is and I would have to call back later for information. I will never use this company again. I have had nothing but bad experiences. read more

This is an old company. It has been around forever. Granted they are not Lyft or Uber but they do get you from point A to B. They have some older vehicles but again they get you were you need to go. At times the phone personal can be curt but if you approach them with respect they will return it. Many times people forget how to interact with one another and the dispatcher does not deserve to get your guff. Prices are reasonable read more

Ordered a cab for a couple who are visiting from another country, was told 15 min wait. The driver called to confirm the trip but NEVER SHOWED UP!! When I called an hour into the wait there was no answer to either phone number! Will definitely not call this company again!! read more

Just called and spoke to the most miserable person. I can't believe how poor the service is here knowing that this day in age, Uber literally dominates the cab marketplace, they ought to strive to earn more business. Upon the man answering I wanted to hang up. No hello, this is so and so at xyz company. Nothing! Just hello, in a not so wanting to help you tone. For the benefit of a doubt I asked about rates and again was given an I don't care attitude. I now consult with Yelp reviews and can't believe that others had the same displeasure. Langhorne Cab Co you will never have my business. read more

If I could give 0 stars I would. This is the most unprofessional person I've ever spoke to on the phone. They clearly do not want any business. If someone calls for a cab they clearly need a ride. My friends and I called and waited a half hour with no call to say our cab was here. We called the company to check in and see what was going on, the dispatcher said that they arrived, called and that a man answered and did not even give us a chance to respond before hanging up. This is completely impossible and they didnt even take down a number to call us at when the cab arrived. It's winter.. are we supposed to stand outside?! We tried to order another to the same place from A&B or something like that and the same dispatcher answered, heard our address, and said "this is getting ridiculous" and hung up on us again!!! This place should not be in business, thank God for Uber or we wouldn't have gotten home. read more

Dog shit company. Drivers are rude and lazy, couldn't be bothered to get out of the vehicle and help my 85 year old mother get in. Do yourself a favor, go with Uber or Lyft... read more

I'm re-posting since my last post was deleted a while back. Worst cab company I ever had to use! Stopped using them about 2 years after bad experiences with the dispatcher and the owner of the company. Dispatcher was rude and told drivers that I would call for a cab, then not come out for it! Makes no sense. If I don't need you, I'll call you to tell you...get it? I called the next day to talk to the owner and complain, and she fed me a bunch of excuses on her dispatcher's behalf. Spend the couple extra bucks and call All Threes if you need to. These guys ain't worth it. read more

This cab company is horrible. I called 2 hours before I needed a cab as their website recommends after waiting about 15 min I called, the dispatcher was rude and told me that they would send the next available cab. 45 min later I get a call that the cab would be there in 10 min. By that time I had made other arrangements and the dispatcher again was rude that I would be canceling. I do not recommend using them if you plan on being somewhere at a specific time. read more

Do not use this cab company unless your plans are extremely flexible. I called the dispatcher after waiting 35 minutes for a cab that I'd been told would arrive in 25 minutes. The driver told the dispatcher that it would be another half hour due to "unusual traffic." There was no call to let me know that the wait would be twice as long (and that I would therefore be late for work)-- I had to call them to find out what was going on. I ended up calling another cab company, and a car arrived in less than 10 minutes. On another occasion, I called more than two hours in advance to arrange for a cab to pick me up at the train station. No cab was waiting at the station when my train arrived. When I called the dispatcher, he said I was supposed to have called when I arrived at the train station. So what is the point of calling two hours ahead? Very frustrating company to deal with. read more

I absolutely agree with the previous two reviewers. The person who works the dispatch is rude and their system is such that you can never know when your cab will arrive. If you call ahead and ask for a cab at a particular time and they get another fare between when you called a cab for, they will send their cab out to that other fare. They don't care if this makes them late for your pick up. So you could be waiting MUCH MUCH longer than their so called 15 minute window on either side of the time you call. They know they are the only cab company in the area so they take advantage of the situation. Did I mention the person who works the dispatch is RUDE? I would give them less than one star if I could read more

The guy Eric C who posted before me is 100% correct. I called this cab company for service she was so arrogant, rude, obnoxious and nasty. Great traits for a customer service representative. I would NEVER use this company due to the attitude of this person. I would like to offer some advice, dear operator at this cab company if you hate your job and hate people please do us all a favor quit and get a job where you do not have to deal with people. I give a rating of zero. Zero % or zero stars. read more

Just about the rudest person I've ever had the displeasure of dealing with on the phone. I didn't even use their service because I was so disgusted with the way the dispatcher treated me. read more

Awful cab company, charged one price two days ago and another, same journey back, higher fare on return journey. No reason given. Taxi driver apologised then said he had no change on him so we had to overpay. Will not be using them again. read more

Called at 11:15 said it would be twenty minutes hour and twenty minutes later they told me four minutes another forty minutes I call to check in they said they were closed and hung up. Just figured out uber they were there in seven minutes n nice do not use this company read more

Although the dispatcher was rude, the overall experience was good. I called for a pick up at the train station. When we got off the train the cab was there. It was clean, the driver was friendly and drove safely. I would definitely use them again. read more

Treat people with respect and you will receive it. Unfortunately drivers get to pick people up and they are not ready yet. Driver will have to wait and the customer pays more for the ride. Unfortunately it leaves the rest of us waiting. I always use Langhorne cab for all my driving. I don't mind the wait. read more

I had scheduled a cab two days ahead of time for a cab to pick me up at 7:00am to take me to the train. I was taking the train to airport. I got a call at 6:00am that I could either get picked up at 6:00am (which I wasn't ready for) or I would have to wait til 8:00am. This was completely unacceptable because I had a train to catch by 7:22am. I was told that dispatch would call me at 7:00am and I never got a call back. I had to come up with another plan at 6:00am to get me to the train station. BTW they promote that they will take you to the train station on there website (what a joke). Don't use this service read more

The owner of the company is the dispatcher. SHE IS THE RUDEST INDIVIDUAL EVER She has left me standing at a train station at 1am for a cab that i called an hour prior for. It is always an excuse. They start answering the phones at 7am i called for 35 minutes when my car wouldn't start needed a cab asap to make train for work. Response was I'm busy and it will be 5mins to 55mins. Always is ignorant never pleasant in the meantime i call all 3's and they were there in 12 mins pleasant amazing CLEAN CAR and drivers that don't smell. I had to call them today for pick up train station called again 1 hour prior to arrival. SHE HAD THE BALLS TO TELL ME I HAD A NO RIDE from the other morning and didn't call to cancel ride, I called how would you know you are so rude it goes to a recording after 3 times i said forget it. She tells the driver to charge me for the ride the other day that i didn't take. The driver almost died when i told her not a chance - tell that ignorant rude owner call me and i will be more than happy to handle it. Hide behind your drivers nice did you really think i would pay you for that nice try. HAHA NOT A CHANCE YOU WANT THE MONEY SUE ME. YOU CANT CHARGE ME FOR A RIDE YOU NEVE SHOWED UP FOR. SO ALL THE TIMES YOU ARE LATE BY 50 MINS IS THE RIDE FREE. The drivers never have change. I AM DONE WITH THEM. DO YOURSELF A FAVOR CLOSE YOUR BUSINESS OR SELL YOU ARE THE MOST IGNORANT UNPROFESSIONAL RUDE OWNER EVER. read more

The dispatcher is incredibly rude - I didn't use the service because just calling was so unpleasant.