First time using a travel agent and definitely the last time I will use one. Paid A lot of money…read moreextra for a oceanview room. The room I got was a corner view overlooking the pool. When I brought it to the attention of Hyatt, they told me since I booked and paid through a third-party I needed to address it with them. I reached out to Donna the very next morning and nothing was ever done about it. Instead, she claimed to have reached out to Hyatt and then went radio silent and I was out hundreds of dollars for a room I did not get. This was not the only snafu. We had issues from the being not being able to get the airline tickets we were quoted initially, She overlooked the fact that I was traveling with a 14 year-old and could not book the emergency exit row. In the end I had to go on and book them myself. At the end of the day, there was zero value added, and only a lot of headache. I realize some travel agents are great, very attentive, making sure that you get everything that you paid for. Unfortunately, that was not the case here.

Great experience working with Allison Outwater at Marvelous Mouse. She was so helpful with resort…read moreand restaurant selections, park reservations, and so much more!

Kate Germond was a great agent when it came to planning our big trip. This was a special "once in a…read morelifetime" trip to celebrate 50 years of marriage and my wifes 70th birthday. The trip was an adventure back to my roots and we will never forget all that we did. And we did a lot! The 14 days were amazing. She took care of the add ons and transport without a problem. Thank you Kate for connecting us with Gate 1 and we will always turn to youfor guidance with future trips. Thank You Kate!

I used Custom Travel for over a decade in past. The agent's name was Chet then. She helped me with…read moreairfare, vacations and cruises. I decided recently to book airfare to Saint Maarten We already had our accommodations. They came back with that they only book airfare for vacation packages

My husband and I have used Fara for over 15 years. She is always our go to person and wouldn't…read moretrust anyone else with our travels. She quickly responds to phone calls, texts and emails. She has sent us on many vacations over the years and has alway been spot on with knowing what we would like and always gets us the best deal. I highly recommend Travel by Fara she is a top notch travel agent!

How do I even put into words exactly how I feel?!?! With…read moreHarvey still on everyone's mind and Irma making her way in, we were at a loss on what to do. My sister has a new freshman down at Nova University in Ft. Lauderdale. The school announced this afternoon that they were closing. Students are leaving the campus due to Cat 5 status. We as a family hit the computers in search of tickets for him to fly home before the storm. We looked from Ft. Lauderdale, Miami and Orlando to JFK, Bradley, Newark and Logan. All we saw was $1035-$2395!!! Crazy! I have been using Fara at Travel by Fara for 5 years for my personal vacations planning. Desperate, I took a shot in the dark and at 835pm tonight, I messaged her over Facebook. Immediately. Immediately!!!! I got a response, requesting I call the office right away. My sister called and provided all info. Within 30 minutes, we got a ticket home for my nephew. She literally went "all in" to help my sister, understanding what she was going through as a mother. Fara has been and still is professional, diligent, knowledgeable and caring for all of her clients. Thank you Travel by Fara for always being there and at the top of your game!!!

We have used Gallagher Travel a number of times and they have been great. Look no further this is…read morethe place to go for hands on personal service.

My wife and I recently used Gallagher Travel to help us plan our honeymoon. We wanted to use a…read morelocal travel agent as we do not get to travel much and wanted to work with an expert to make sure that no details were missed. Judy Gallagher was just the expert we needed! Judy was able to give us recommendations based on the type of vacation we were looking for and also stay within our budget. She took care of EVERYTHING, and even added her own suggestions to make our trip extra special. As it turns out, our Punta Cana resort had not disclosed when booking the trip that there was construction happening outside of our room. I had requested a room change from our hotel concierge, but was told that no other rooms were available. The next morning I called Judy and explained the situation. She answered the phone immediately and by that same afternoon we had our upgraded room -- one of the best in the resort! This was EXACTLY why we trusted our special trip to Gallagher Travel Shoppe and I am happy to give Gallagher a very strong recommendation!! Thank you Judy!

Peggy is an amazing travel agent. She worked within our budget and gave us the most detailed…read moreinformation. When I decided to change locations she was so patient and gave me information on other resorts. I would highly recommend her and I will definitely use her again.

peggy was great she planned my whole honeymoon in Italy from beautiful scenic hotels private…read moretransfers and trains along with great recommendations on activities and dinner places to go

Karen was helpful in finding a handicap accessible retreat for me and my family for my 60th…read morebirthday party in Mexico. We stayed at an all-inclusive, luxury hotel in the Riveria Maya, Cancun. The accommodation included a scooter for me to easily get around the vast resort. It had lots of restaurants. The rooms each had a private pool, restocked bar and private wait staff. We enjoyed every minute!

Mt Carmel Travel Center is top notch! There are just so many wonderful things to highlight about…read morethis company. I was given their number by a close friend who has booked many vacations through them. Last year I decided to send them and email and I received one back from Mary who would be our travel agent. There is not enough room on this page to describe how lovely, professional, and efficient that Mary is. She took all my worries and concerns away when it came to traveling. Last August my husband and I booked our wedding/honeymoon through her and every single step of the way Mary was there with the answers and the solutions. I can honest say that all I had to do was describe the type of vacation we wanted and price range and Mary did all the leg work. We barely had to lift a finger and we received the most spectacular vacation. I had quite the list of things I wanted out of my vacation and Mary made sure we got every single one. I never had to wait days or even hours for her to get back to me. Mary made sure that she communicated all the details of the trip verbally and always sent a follow up email so we could reference back to them. This was extremely helpful considering my husband is away often and I'm usually running around like crazy trying to get everything planned and together. Mary made everything so easy. We had an incredible wedding and honeymoon filled with so many memories. It was such a success that we just booked again with her to go away for our anniversary! I can not wait and once again Mary made it a pain free process. I don't know how she does it!! If you want someone who cares about your vacation , will get you the best pricing possible and is stellar at their job....you NEED to call Mt Carmel Travel and book with Mary. Thank you for all the hard work and all the fantastic memories we will get to have through these vacations, we are forever grateful.

I worked with Mt Carmel Travel to plan a recent business trip. Working only through emails as I was…read moreout of the office during much of the planning process, Joan was able to help narrow down the best flights for me both timing and price-wise. She made the entire hunt a non-event for me and promptly forwarded all of my travel information seamlessly.

I asked one of the agents at Adler Travel to help me book a trip to Madrid and Paris so that my…read moredaughter, an art student, could see the great museums. The agent did competently book flights and hotels, and I'm choosing to see that as a "glass half-full". But she needed a couple of reminders and she took a couple weeks longer than she said she would. And really, in a world where we all have TripAdvisor, I'm not sure that saved me more than 4 or 5 hours versus doing it on my own. Where I really could have used help, there was none. I was very clear about the purpose of the trip and the museums we intended to visit. Those museums are currently deluged with tourists and all now require booking time slots weeks in advance. If we had shown up without pre-booked tickets, we would have been turned away, negating the entire purpose of the trip and wasting thousands of dollars. This kind of information - learned from personal trips to the destination or previous bookings - is the real added value a travel agent should provide. Our agent provided none. Luckily for us, I learned about the need for pre-booking from Rick Steves' books before it was too late to get in. It was too late to get the time-slots we wanted, however. Some of the slots were decidedly inconvenient. A few weeks' earlier start would have been extremely helpful - a heads-up from the agent would have made a huge difference. Our agent was simply MIA after the initial bookings. She did finally respond to an email requesting help booking flights from Madrid to Paris - after I'd already booked them myself - with apologies about missing my email in her very full inbox. I had to do all of the research and booking for the museums myself, something that took many hours. Every agency has multiple agents with different levels of experience and enthusiasm for the job. Adler has a good enough local reputation that I'm sure some of the other agents are more helpful. But my experience with my agent was not great. I credit Rick Steves for a successful trip, not my agent. If I hadn't checked those books, it would have been a complete fiasco.

My husband and I were referred to John at Adler Travel by a friend when planning our honeymoon…read more Neither of us have traveled very much, and honestly the thought of sorting through thousands of different options, and then planning flights in the midst of wedding planning did not seem apealing. Luckily, John made everything beyond easy! We went in for a meeting with a few key ideas: all inclusive, on the beach, adults only. After a few more questions John quickly came up with several options. He made the process even easier by reserving everything for us, and telling us what to expect at each step of our travels. We had the BEST TIME in Mexico at El Dorado Maroma! Completely stress free vacation, exactly like we wanted :) We can not wait to go back and plan our next vacation through Adler Travel!