I am beyond pleased with the work NWQR did on my roof replacement. They were efficient, tidy,…read morehard-working and personable. I felt confident that the integrity of my roof sheathing was assessed appropriately and that I had been given an accurate assessment of ventilation requirements. Any concerns/questions I had were addressed in a timely manner and to my complete satisfaction. A shout out to Francisco, Craig, and Travis.

Called three times in a week. No one answered the phone. Everything goes to voicemail. Staff…read morecannot seem to return calls. When they finally did, I mentioned my difficulty with getting return calls. Gretchen was snarky and told me twice if I had a bad taste in my mouth maybe they weren't the company I should trust to do my work. What ever happened to people who know how to move on when they have had a misstep? I never said anything about any taste in my mouth, but she did twice! I only complimented their website and explained my disappointing experience and recommended they strengthen their perception to prospective customers by answering the phone and returning calls. Lost an opportunity to replace my insurance covered roof. Not a good way to do business!!

I had a new roof installed back on July 8th by this company. They did a very good job. They…read morecompletely removed and installed it in 6 1/2 hours. I like the new roof. However, I'm having an issue trying to get my $50 Amazon gift card, as promised by the project manager. I called and was told it would go out at EOM July when the rest would be mailed out in 1 batch with all the other customers cards. I called on August 14th and asked what happened to my gift card. The gal said it was an oversight and would be mailed out at the EOM August. We'll, here it is now September 12th and still no card. I called the office 2 days ago and talked to an answering service. She took my message and said she'd forward my concern. As of today, No one from this company has called me back to explain why I haven't been sent my $50 gift card. I just called the office again and the service again answered. I just hung up. I paid over $21,000 for the new roof so the $50 card is not the point. It's yet another company not following through on a promise they made. The $50 is peanuts. It's the fact I've been lied too and even worse no one bothered to return my call to apologize or talk to me. I respect actions over words. Clearly, they do not.

The Deschutes Roofing crew did a great job on our roof replacement. From our Sales guy; the Office…read morestaff; our superintendent over the work to the amazing crew that did the actual work, we couldn't be more satisfied! Watching the work done on the roof was like watching a choreographed team. These guys are hard workers and know their job. I really liked that Safety was a high priority and the crew of around 10 people were tied off while on the roof and even the ladders were tied off to the house to prevent slipping. Clean up after was very thorough too!

Mark at Tri-County Roofing put a really nice roof on for me last summer. He did all the work…read morehimself, no crew at all. It looks great and has held up well. I was up climbing around on it yesterday and it everything is perfect. Price was very reasonable. Roof is architectural shingles and the house is in Crooked River Ranch.

From the owner: Manufactured homes and repairs a specialty, skylight repair and replacement, metal roofs.read more

Action Air showed up to a no heat call from us this week within 30 minutes. When i called Chris…read moreanswered and said he could stop by within 20 to 30 minutes to take a look at what the issue was. I had never called them prior to this call and was quite pleased. Chris is very experienced and found the problem in no time. Made a couple of quick repairs and the heat is working perfectly. Thank you for the quick service!!

Had an appointment set up. He never showed up. I left several messages. No call backs. Not…read moreimpressed at all nor recommended.

Sisters Heating and Air is the best HVAC company that I've had the pleasure of working with thus…read morefar. Over the years I have worked with several HVAC companies for personal and professional matters. I recently fully remodeled my mother's house, including a new roof, flooring, paint, appliances, and an updated HVAC system. I called around and got a quote from three different companies. Sisters Heating and Air came back at 1/2 of the price of the other local companies recommended to me. They explained that her existing furnace could be used but would need some new parts added to it and that if done this way the lines could also be used and she would need a new outdoor unit. Everyone else said this was impossible because her furnace "was too old and wouldn't work with any new systems." This was a perfect solution for us and we are very happy Sisters Heating and Air. It's truly a wonderful and reputable company. I would trust what they tell me, vs. many other companies around. Thank you!

We've relied on Mike and his team at Sisters Heating and Air with a range of services over the…read moreyears. At our previous home, they provided exceptional maintenance for our heating and cooling systems. In our current house, they skillfully installed a mini-split in our garage, helping transform it into a fantastic hangout space for our teenagers. They continue to assist with regular maintenance and have effectively diagnosed and proposed solutions for our HVAC issues, after months of challenges with the original builder. Their communication is excellent, their responsiveness is swift, and their expertise is impressive--all at very competitive prices. We also really appreciate Meghan in the front office; she's always incredibly helpful and attentive. I highly recommend Sisters Heating and Air for all your HVAC needs!

Jennifer McCrystal is by far the BEST real estate agent in Oregon!…read more Jennifer represented us in a long (8 months) and difficult deal, and we have this to say - 5 stars is too few for Jennifer, so we're giving her 5 more stars, as follows: 1 - Amazing responsiveness and communication. Always courteous, tactful and polite, Jennifer replied quickly to any emails or texts every time - sometimes just to let us know she was in a meeting and would call soon. She always kept us constantly appraised of our transaction and any changes. With Jennifer we were never "In the dark". 2 - Complete Integrity. Jennifer makes promises and keeps them. Always open and honest in her opinions and analysis of situations. Who does this these days? 3 - Above and beyond expectations. Jennifer provided lots of referrals for contractors like painting, roofing and well water. The septic tank needed replacing in mid-winter, but we were traveling. So Jennifer drove over an hour through Oregon's Snowmageddon this past March and personally supervised the work to make sure it was done as agreed. She even sent us photos to ease our mind. 4 - Jennifer is fond of saying she "spends client's money like her own". We found this to be quite true. She routinely connected us with contractors, lenders, escrow agents who were not only affordable, but delivered best VALUE and were equally honest and straightforward. This was also true as she helped us search for other properties when the deal fell through (at least twice). 5 - Hustle. Like a Pete Rose or a Michael Jordan, Jennifer is the hardest working and most persistent person we've ever met! Whenever there was a problem ( and there were many), Jennifer would say "I'm on it!" and she was. And the problem was always dealt with quickly and usually resolved in our best interest. In short, if you're lucky enough to have Jennifer McCrystal represent you, count your blessings! If not, well, maybe you should call Jennifer. We give Jennifer 10 stars out of five! Bruce and Tracey Schwandt

Over the years, we have used numerous realtors. It has been a satisfactory experience but working…read morewith Sheila Reifschneider at Reed Bros in Sisters, OR has been an extremely satisfying one. We haven't even closed on our new house or sold our lot yet but we had to share our experience, which has already exceeded our expectations. ** Sheila is not stagnate in her approach to customer service. The industry norm is not her norm. She is very attentive to details, responds quickly to communications, and with strength and respectful advocacy, promotes and defends her clients. ** Sheila is not a one dimensional thinker. She is strategic - thinking of multiple options and their potentials, weighing each option with the priorities of her clients in mind. She reacts quickly to opportunities and diverts roadblocks before they become issues. * * Sheila is not just knowledgable, she is an industry expert. Her depth of knowledge helps her clients think strategically as well, allowing for much better decision-making and planning. ** Sheila does not meet expectations, she regularly exceeds them. Sheila voluntarily attends meetings to ensure follow up and compliance by all parties. She actively pursues her client's wishes when realistic and reasonable and educates them on how to position themselves for the best possible outcome. We hope you will contact Sheila when you are ready to make a move within or to Central Oregon. We are so grateful she was recommended to us, making our last move to the last house we will purchase a wonderful experience. Lin & Rusty Wolfe

we've had William come back a few times now and put it on our bi-yearly calendar. He is incredibly…read morefast professional and excellent! cannot say enough about this company!

I hear they are wonderful by several people. I reached them once but no follow through and now I…read morecan't get through to them. So they are probably great but very overbooked this time of year.