Asked for new patient process. Lady at front desk was helpful and courteous. So far, so good.read more

I went one time and saw the plants everywhere. I love plants but not dirt everywhere, like a garden…read morearea instead of a dentist office. That's the reason I never went back and then I see all these reviews and glad I went by my instincts.

I got referred for a root canal and as someone who is slowly getting over extreme dental anxiety,…read moreDr. Haslam was fantastic. He was Patient, thorough, knowledgeable and not to mention a great singer! We listened to 90's country the entire procedure and I was very comfortable. The office was clean and stylish, I didn't feel rushed or overwhelmed. If you've gotta get work done, look no further.

The doctor was great and some of the staff, but make sure your insurance is accepted, otherwise,…read moreyou will be asked to pay up front and there will be no reasonable and customary discounts given to you for cash payment, (which is unusual). However, if they would submit the bill to your insurance company for reimbursement, the insurance company does reasonable and customary allowable amounts, which is less than the amount you pay up front. Was told that they do not give discounts on cash payments due to they are "Dental Specialist". Hard to believe that insurance companies that they accept will reimburse them the full amount. That is very questionable?

I had my first appointment today at Sonoma Family Dental. I was very impressed! From checking…read morewith Priscilla, the service was friendly and professional throughout!!! Jackie and Patricia were the best in taking my X-rays and cleaning my teeth! Dr Barney was very professional and comforting! I have not been on a consistent maintenance program but I am going to begin one now at 67 years of age! I recommend Sonoma Family Dental in Las Cruces. 5 STAR for sure!!! Priscilla, Jackie,Patricia and Cindy to schedule my next appointment ALL GREAT!!!! Thank you Sonoma Family Dental! Bruce Duncan

I am continually impressed with Sonoma family dental and Dr. Barney. Over the years, I have…read morereceived extensive dental work and it is all beautifully done. I was at the dental office yesterday for a crown. It is amazing how one can go in and leave with a brand new crown fitting like a glove in one visit. Dr. Barney and dental technician Robert took their time to make certain that my teeth were aligned. They also made certain that I was completely numb in order to be pain free. Dr. Barney even remembered that I like using an isolate when I have my dental work done. He really makes a true effort to make his patience feel very comfortable.

I have been a patient with Dr Reiter for around ten years. My teeth and smile were not in the best…read moreshape due to neglect and dentist in the past that were, simply put, not as good as Dr Reiter. He has done a lot of work on my teeth and I can at least smile again. He has a receptionist named Kim that is very helpful and always pleasant. He is probably the only dentist I would drive 200 miles round trip to see. My wife also is a patient of Dr Reiter's and she thinks he is the best dentist she has been to in her life. I would also like to mention docs assistant and wife. Cathy is a lot of fun and a great assistant. One more thing and I think this is very important. No Pain.. Never once have I had pain during any procedure. I cannot say this about any other doctor I have seen in dentistry. Not even the numbing injection. We really enjoy this business Ron Patterson

The dental assistant, Priscilla, is rude and unprofessional. Shoving me around, t's obvious she is…read morenot happy with her job but don't take it out on your patients. Doctor is matter of fact and answered my questions with ease. Front desk is very sweet.

Very professional and thorough! Prompt and courteous in their service! They always notify me in…read moreadvance of my appointment to confirm or cancel.

My initial interaction with Painted Skies involved a dental technician who, after politely being…read moreinformed of one of my patient concerns, told me I did not need to inform her that I had an issue with being leaned too far back in the chair. Further, in regard to that initial appointment, I had informed the office manager that I had another appointment scheduled elsewhere within a few minutes of the time my proposed initial appointment with Painted Dunes was estimated to have ended. I was assured by the office manager that this would not be an issue. However, upon leaving the dental chair, I spent a significant amount of time sitting in the lobby, waiting to check out. Ultimately, I had to politely ask the office manager to expedite my check-out since I was about to be late for my next appointment. I wrote a review on Yelp in regard to this first experience, but later deleted it after a week or so since I thought the issues would have been addressed, and I thought leaving the review might be counterproductive. However, removing the initial review appears to have been a mistake since, a few days ago, I had yet another issue with one of the same staff members. This time, I called to reschedule a December appointment with Painted Skies since I alternate between a periodontist and the general dentist. The Painted Skies office manager then proceeded to imply that I was lying by saying, " If that's true (that you see a periodontist), we can go ahead and cancel this appointment and schedule you for March." I honestly was so taken aback by this comment that I had to think about my response. The only thing I can figure is that since I had withdrawn my last review, she took the opportunity to infer that I had lied about my past experiences with the Painted Skies staff (including herself)?and, therefore, I could be accused of lying about seeing a periodontist. I came to Painted Skies because I considered the practice to be similar in many respects to that of Dr. Bridget Burris who retired several years ago and who was my dentist for many years. These incidents With the Ortiz's staff are all very unfortunate because my interactions with the dentist herself were positive and she exhibited a high degree of professionalism not to mention her exemplary skills as a dentist. This type of disrespect by her staff, though was absolutely uncalled for, and I exhibited no such behavior towards any staff member at Painted Skies which would warrant this kind of treatment. Unfortunately, I will be changing dentists because I would only expect an inhospitable reception were I to continue as a customer with this practice.

The dentist had his schedule so he didn't wait for the numbing medicine to take effect before he…read moretried to pull my tooth. In fact, he did it three times before he put the nerve block in. I'll never go back. Unfortunately, I have had several teeth pulled here and in Oklahoma. This is the worst experience I have ever had.

I would give them 0 stars if I could. BEWARE -- they performed unnecessary xrays that were not…read morecovered by our insurance. Even after they were told not to do anything that wasn't covered. It's my opinion that they take advantage of college kids who are having go to dentist appointments on their own for 1st time. They tried blaming my daughter but the more we questioned them the more obvious it became it was their fault. The actual dentists may be good but their business practices are not.