Retention 100%. This is the best lash extension that anyone…read morehas ever done for me and I am extremely picky. I like what I like. Book Holly now.

She pulled some of my lashes out after she asked if she could cut them, and I said no. I definitely…read morewould not trust her to do my Lashes or anyone else's. I really hope it had worked out, because she was very nice, but asking if you can cut my Lashes or pull them out, and when I say no, and you do it anyways is unacceptable.

DO NOT BOOK HERE. A COMPLETE WASTE OF MONEY!!…read more I'd like to start off with: I'm familiar with caring for lashes, I consistently get my lashes done (for the past 7yrs). I recently relocated to Dallas and needed a new lash tech...so I tried Vienna's. My first appointment was with Rebecca. She took a long time but my lashes were gorgeous so I didn't mind. A few lashes fell out immediately, but I didn't mind (I believed this was normal). Little did I know this was the beginning of a tragedy...over the next few day my lashes continued to fall out. By day 7, I only had a few left and scheduled another appointment. My next appointment was with Jocelyn (the owner). When I walked in she exclaimed "dang girl, your lashes are struggling". I let her know about my experience..she proceeded to tell me "there may be something wrong with your pH" (btw, I'm a doctor. This is complete BS). Jocelyn applied my lashes, and again, they were gorgeous! However, within 72hrs my lashes were completely gone. They would fall out mid-conversation. One day, I gave my boyfriend a hug and when he stepped back...he had multiple lashes on shirt...HOW EMBARRASSING?! Their Instagram posts are terribly misleading because: yes, they look good when you first get them done, but, they don't last longer than 5 days (so what's the point?) Lashes are not a cheap investment. I would not advise anyone to waste their hard earned money at this establishment. Sincerely, - The girl with "struggling lashes"

I've been to Vienna's and have had Rebecca as my lash artist for a couple of months now and have…read morenothing but good things to say! Rebecca is sweet and does a fantastic job. She has great availability and always makes me feel comfortable. Would recommend to anyone!

Christelle does fantastic work, she is always on time and her studio is very beautiful and there is…read morealways a comforting vibe. I love my lashes and recommend her to everyone.

Her work is flawless, and the space is always clean. Always on time too. I usually can find parking…read moreright in front, but there's more in the back. Long story short, I love my lashes!!! Going back every time.

Angie has been doing my lashes for almost a year now and I have never had anything less than an…read moreamazing experience. I came to her after my Lashes had been completely damaged by a "lash tech" and she not only nursed my Lashes back to health, she made them look amazing in the meantime. She is extremely flexible with my schedule and very competitively priced. I live about 30 min away from her shop and have NO problem making the drive for the level of service I receive. If you're on the fence, give her a shot! You won't be disappointed.

Angie is absolutely amazing! I get so many compliments on my eyelash extensions and always am…read moreexcited to refer them to her. She's so sweet, personable and always takes the time to makes your lashes look perfect.

NiCole is AmaZing!! I got a full set from her yesterday. I've had extensions before but she is on…read morepoint with everything. Customer service is stellar, booking is easy as pie, and she is a real treat. She explains every step and makes you feel so comfortable. I LOVE my lashes! Will recommend her to anyone and everyone!

I decided to give eyelashes a try and someone recommended I go to see Nina and I'm sure happy I…read moredid! She is very patient and good at her craft, everything went smoothly from booking an appointment all the way to explaining to me the aftercare of my beautiful new eyelash extensions. I give this place 5 stars and wish I could give more. Thank you Nina, I'm getting tons of compliments!!!!

The woman running this business communicated with me ONLY through text messages after I bought a…read moreGroupon for her services. I don't even know her name because she never took the time to call and talk to me. When my appointment came around, I ended up having a family emergency I had to tend to. I texted her and apologized promptly. She told me to refund my Groupon. Anyone who runs business this way should be avoided. She is a joke and honestly, I am glad I did not get them from her just because I found a cheap deal on Groupon. There are so many great lash places in the area... why put money in this witch's pocket? Easy.. Don't!!!! GO SOMEWHERE ELSE! GO WHILE YOU STILL CAN! GO BEFORE SHE TEXT MESSAGES YOU TELLING YOU SHE WILL NEVER SERVICE YOU LIKE IT'S AN INSULT! (Silly woman.)

I wish I could give 0 stars! I NEEDED TO get my service done that I PAID FOR, and I'm told after…read moreleaving work early, sitting through traffic, etc MAKE SURE I was on time because it was important that I got it today. I get all the way to the place just to get a TEXT MESSAGE, not even respectful to call or give a heads up. I will never recommend anyone I know to this place. Bad service (well, NO SERVICE!), horrible communication and bad customer service!

Casey and Kayla are the best! Casey has done my eyebrow microblading/shading, permanent eyeliner…read moreand my lip blushing. She is good at what she does and I love that she doesn't over do it and is straight and upfront about results. Not to mention she is super funny! Kayla does my lash extensions and I love them more and more as time passes. I look forward to my appointment every two weeks to catch up with Kayla. Scheduling is always easy and she works with you if you need to make any changes.

Awful experience - save your money and go somewhere where they actually know what they are doing…read more Really bad energy and not professional at all. My lashes are all messed up from lash lift and my brow hairs are falling out and all she did was gaslight me. Won't take accountability what so ever and over charges.

Exceptional service! Love the lashes and brow lamination. Quality products used and excellent vibe.read more