My $120 lushes last less then 5 days ,called to explain what happened and i told to come "we well…read morefix them for you" for free no worries .Guess what...? I was charged another $70 for "fixing " So I had now $190 lushes that last another 2 weeks ...what I wast of time and money :( run,run away

Just had my first microblading session with Suzanna! The place is very chic and clean, Suzanna was…read morevery professional and made me feel at ease. She did a great job with my eyebrows, I'm so happy! I've been wanting to get them done for awhile I'm so glad I came here... I'll be going in for my touch up in 6 weeks but I've already recommended Suzanna to my friends thinking about getting their eyebrows done!

I had to change my review from a 5 star review to 2 star …read more Basically I have been a customer for over 2 years now and tip $20.00 ish every time . I get a volume fill on volume lashes . The owner sunny did my lashes and she completely screwed then up . They are short and a few fell out . I called back on my first day off thinking that it being my spa they would be helpful . There are many techs and I expressed I would be happy with any of them just fixing it . I even said I would pay for it . I was extremely polite . No one took accountability and I said I was really disappointed as I have a wedding coming up and would need to go somewhere else . They chatted in their language and said because the actual tech wasn't available no one was willing to help . So this is a terrible experience and I won't return . I used to send them a ton of business when I managed a salon . I will go to April Nails as many of my friends go there and their lashes are full and consistent. Super disappointed and hope they haven't let being popular make them decide to destroy their regular business . Bad business practise ladies !

Brilliant place. Recommended by a coworker for the lash perm. And it was only $40. They have…read moreoptions -- a perm or a lift. They look like I curled them with an eyelash curler! And they stay! Will be back.

Lovely and tidy studio. Good location…read more I Recommend this place. Love this place. Love my eyelashes. Thanks.

Fast, excellent and efficient service. It's so easy to book an appointment with Sonia. All you have…read moreto do is text her (number found on the website) and she replies super fast. She will do her best to accommodate you. The studio is small. There's just 2 stations available. It's clean and the staff are super friend. They all do a great job with my eyelash extensions. The prices are also very reasonable. I kept on coming back here. I highly recommend to friends and family.

I use to love this place…read more Went in to get my nails done with 3 different designs incase they were not able to do the first one I wanted. Was told it was possible, but literally all the colours I wanted that they had on their board were out. Picked out a green from their board since it would fit the mermaid theme, and turns out, they can't do the design. I asked if thr base colour can be changed since I picked the colour for the design and was told it was "too late". I paid, sat in the waiting area hating the plain green nails and asked again if they can be changed cuz it was not what I asked for. They told me I would have to pay again for the change. Such poor customer service. I have been doing since 2018, and I will not be going back.

Poor service. Staff rude. Impatient. Language barrier. Chatter with other staff loudly in…read moreVietnamese rather than talking to customers. Robotic and cold attitude. No eye contact. Didn't ask what shape I wanted. Been a long time customer and gave many chances but never improved!

LOVE LOVE LOVE THIS PLACE! The girls are AMAZING Savannah always has a smile on her face and knows…read morewhat products and services to reccomend to get desired results. Studio is always clean too

I have been a client of Fabutan at #109 - 607 Belmont Street in New Westminster since 2007 when it…read morewas owned by David. When Mandy Burton purchased the franchise in January 2013, I continued and have always been very satisfied with their services. Unfortunately, for medical reasons, I can no longer tan. I am diagnosed with benign Seborrheic Keratosis (SK) with residual damage that is ongoing. The treatment is repeated liquid nitrogen which is painful and unpleasant but something I will have to endure about every 4 - 6 months ongoing. I decided willingly to purchase tanning minutes and am in no way blaming Fabutan for my condition. However, I have been a client for over 15 years and with 648 minutes remaining on my package, I was hoping for an alternative, preferably self tanner lotion. On August 19/22 I left me first message requesting that Mandy Burton call me and over the next few weeks I left 4 more messages that were not returned. My call was never returned by Mandy but on September 17/22, Krista called me on Mandy's behalf. She said that Mandy was both a mother and a business owner and this did not permit her to return phone calls. Thousands of women run businesses and raise their children so this to me is not an acceptable excuse. I had to explain my situation over to Krista and her response was that she is a "licensed aesthetician" and knows that SK is a hereditary condition and nothing to do with tanning. She is partly right, it can be hereditary but according to my doctor and my dermatologist tanning beds are also to be blamed. On September 19/22 Krista phoned me again and offered 4 spray tans in lieu of my 648 minutes, I told her that I do not like spray tanning and said I would rather product instead. Although I don't understand why, Krista would not consider this as an option. I asked again that Mandy call me but it is now almost 4 months later and this has not happened. I am very disappointed but would like to leave this message for Mandy: "If you are going to have someone do your bidding for you, don't let an unqualified person give a medical opinion. It is both reckless and irresponsible."