I am so sorry to have to post this but I have been going here for about two years. My lashes always…read morelook amazing when I get her but the huge problem is she is just not dependable. I will have a scheduled appointment and arrive and the door is locked, nobody is there. I will call several time. She will not answer but finally text and ask me to drive all the way to her house. That has happened so many times. Other times she would say can I come back another day, this happened several times. Then she start say she was in a car accident; this happed about 5 or 6 times; I am surprise she can still walk. When I do get an appointment in with her, I do not see any signs of her being in an accident. She will go so far as to send me photos of some random car accident. Just not reliable or committed to her customers or her business. She is extremely sweet and nice. She does very very very good work if you can get her to actually do your lashes. After this last disappointment when I depended on her to do my lashes again for a very special event only for her to tell me via text to come the next day, I had to find another place for an emergency appointment. Prior to this appointment, I had been texting her a week in advance as a reminder, I texted almost everyday and she did not even have the courtesy to call or text me back. She decided to text me 2 hours after my scheduled appointment to say come the next day. This was my very last straw. Stick a fork in me because I am done. I tried to work with her but enough is enough. Let's pray for her that she becomes committed to her customers and business.

Communication, quality, and service has been lacking these last couple of visits. It's kind of…read moreridiculous how much we pay for lashes that can't even last a full week. But more importantly my lash appointment is constantly being changed and never at the promised time. Last 3 visits so far, Vicky would text me to come in early, I'll text back "what time?" No response. Come there at my actual appointment and waited 30 mins over my appointment time. So WTF did you asked me to come in early for? Not a single apology or explanation as to what happened. Not to mention the front reception who can't even do his job of checking to see how much longer until Vicky will be seeing me. He just continued to have me wait while he watched videos on his phone. MBN getting paid watching videos all day. He finally goes and checks on her and I watched him. He gives me absolutely nothing while walking back to his chair. And I heard him ask her is she ready for me. But he comes back and says NOTHING. Who on earth treats clients like this? Learn some customer service will you? Came in for a refill 2 weeks later with L eye barely having anything left. And mind you, I know how to keep lash extensions and this is definitely not my first rodeo. My refill didn't even last a whole week and I literally cannot justify spending money here for terrible quality lash glue that they're using!!! Lastly, I mentioned to Vicky the owner how she did both my friend and sister wrong and explained that I had recommended her bc I thought her work was great! I told her it's not cool that my sister booked with her and she had a different lash artist work on my sister for the first time visit. My sister called and told me she didn't like her lashes and it was two completely diff style. Later, my friend booked but wasn't informed that Monday they're closed. She waited outside and mind you, she got a confirmation text for her appointment. Well, it never happened. She also did not have a response after reaching out to her regarding the two incidents. She just literally left me on "read". Very profession! Sike! Vicky clearly doesn't know how to run a business nor care about losing clients. I've been coming to her for over a year and definitely felt like I was going to stick around. Overtime now, I just feel like she can care less about quality, and at this point she can get more appointments in by controlling everyone else's time, and using cheap lash glue. I say cheap bc the lashes fall off my natural lash. Though her artists wanna claim it's bc it's shedding season. Please! My natural lashes were not even stuck on the extensions. DO BETTER!

I'm so glad that I stumbled across this location. This is now my new eyebrow place. I will not be…read moregoing to any other location. This is the top for me. I feel bad because I can't remember the lady's name, but it starts with a Z she did an amazing job my eyebrows haven't looked this good in so long And it didn't hurt.

I have been coming here for 3 + years and I have always have excellent service however more…read morerecently I come on the days my usual person Zee is not here and I end up with one of the other ladies.. I have no complains however one lady not sure her name she was very fast and when I mean fast it was aggressive and left me with hurting/ sore brown than the usual. Not to mention left one brow thinner than the other.. I know that brow threading comes with soreness/ redness after but this time felt different and sore to the touch.. so just find your new person out of the ladies that work here because it will not always be consistent.

Great stylist focused and detailed. Highly recommend for allnof your styling needs. You will not be…read moredisappointed

I don't like to give small businesses bad reviews. But these ladies basically ran me out of the…read moreplace while calling me a thief and a liar. I went in for a hair cut and because it's a salon, I never tell them Im allergic to cheap shampoos with sulfate. Well this lady squirts the cheapest, cherry FLAVOR shampoo. When I noticed the smell I asked about it. She said it doesnt. But asked to see the ingredients. And Theres was. Right up there at the top! I asked that she rinse it out FAST. She told me three times that I should have told her and it's not her fault?! While rinsing the sulfate was going down my back because she hadn't put a towel to protect my neck. Never had that be a thing. Anyway. I don't pay. Because hell. It took 5 minutes and I was scared to break out in hives. And who in their right mind would charge me for that? Well the owner calls me a liar and say I just wanted a free hair washing!!!!!! I was taken aback. I said do I look HOMELESS to you???Then they came and almost assaulted me because I took a picture of their sign. They were yelling at me through the window of my car. And pretended to call the police. I asked if she was the owner. She said no. She's a customer. Blatant lie!!! Im a small business owner too. I hate to be leaving this review. But that was way too much. They were threatening me and calling me a thief and a liar after they basically poisoned me.

Love love love my lashes! She is absolutely is the best in town! I have had my lashes done for 4…read moreyears in California and when I moved here I tried so many people who were not artists! If you want great lashes the first time, make sure to go to Gia Lashes!

For top quality lashes and professional application, Gia's Lashes is the place to go! I just moved…read moreto Houston and that meant I had to leave my former long-term lash stylist. I have thin, blonde lashes and I really didn't think that I would find someone that could transform them like my former stylist did. I was wrong. Linh did the most outstanding job with my lashes! They look lush and beautiful! When you talk to her, it becomes obvious that she is a dedicated professional who really knows her craft. She worked very late into a Saturday night to get my lashes just right. They. Are. Perfect. Don't be fooled by "chain" lash places offering initial deep discounts. This is a luxury service and it is not something that you want to take chances with. For this kind of service, you need a professional lash stylist who knows your unique lash situation and will monitor the condition of your lashes for each fill. In addition, Linh's place is spotlessly clean and she doesn't use a one-size-lash-fits-all approach. She examines your lashes to find the best "fit" and then matches that up with the look you want to achieve. If you're looking for an outstanding, professional lash stylist, look no further than Gia's Lashes!

My first time visiting this wonderful business was top-notch. I was referred here by a close friend…read moreand everything she said about this establishment was % correct. The ladies are so friendly and inviting. And, the music that gently played in the background was very relaxing. I will definitely be back again and again. Thanks again for such an amazing experience!

This place is AMAZING!!!! If you read my reviews, you know I pride myself on being transparent and…read moregiving honest feedback on my experience and overall satisfaction. The intention is to ensure clients/customers like myself know what to expect when booking appointments, or avoid unnecessary bad interactions. For this reason, not all my feedback is positive, but the goal is to help businesses improve the customer's experience. Thankfully, this was NOT the case with AOF, because they exceeded my expectations. I found AOF on Instagram searching with the hashtag #ombrebrows and #eyelashextensions. I was first impressed with how clean and professional their social media page was displayed. Most pages I previously found with the same hashtags always seemed to be missing information that I needed to make an informed decision when booking services. There was either not enough pictures of their work, unclear on services offered and how to book, or the posts were unorganized and looked very "spammy" on the page. However, this was not the case with AOF. The page was VERY clean and professional. They included BEFORE and AFTER photos of each client they performed services on. Each photo included a description of what the client booked, and the price. This made the booking process EXTREMELY user friendly because you did not have to guess which service to select. I also love that they show clients ranging in age and various skin tones, to have an idea of how things will look on you. The other major difference that set them apart was the booking process. The link for booking was included in the bio at the top of the page, with deposit instructions stated clearly, as well as, after care instructions for the Ombré Brows. This showed me they really prioritize the customer's health and safety. When arriving to my appointment, I was pleasantly surprised with decor of the suite and the ambiance that it created in the service and waiting areas. The suite was clean, sanitized, and Covid-19 friendly. There were two women that worked on me, Brittany and Ceon. They were super friendly, and greeted me with a warm welcome. They looked very professional, and wore shirts with business logos and it really added that extra layer of professionalism. Brittany did my lashes, and Ceon did my brows, and they are great at what they do. I was so in love with both services and how they turned out! They used great products, because I have had no problems with my lashes falling off or anything irritating my skin around my eyes or brows. They have definitely gained a long term client, and I look forward to booking my next appointment. I would DEFINITELY recommend using them! They are a one-stop-shop! They even offer facials and teeth whitening! This is a wonderful place to meet all of your beauty needs, and a great way to pamper yourself

Update: 10 months later and I've had to spend a twice as much to get a brow cover up by a proper,…read morereputable artist. It's not a matter of touch-up, this needed cover up, colour correcting, and took two sessions to fix. The issue is that MK Brows simply don't know what they are doing. On their dominant hand they pressed too hard which resulted in one very dark brow (& healing was much more painful). On the other side they were reaching across and did the tattoo too light and much of it didn't take, hence I have one light brow and one dark. Reputable tattoo artists know this and accommodate for it. As I left the salon, my brows looked so uneven I had to ask for correction, which was done by tattooing a skin-colour pigment over her previous work. It looks like a scar under my brow and only tattoo removal could properly correct it.

Guys! I am obsessed... I had Mia do my eyebrows and she has the magic touch! I don't ever allow…read moreanyone else touch my eyebrows. You must go and see her! I have a huge advise, "Trust the process" it will be worth it!

Nina is the most talented nail tech I know. Not only is she talented but she is so kind and exudes…read morethe best joy and gives the most outstanding customer service. I drive 40 min to see her and it's worth it every single time. Her place is beautiful and decorated and has a wonderful atmosphere. There's plenty of easy parking and even a Starbucks near if you need a coffee. Please give this place a try. You will not be disappointed and you'll have a new favorite and trustworthy nail tech!! She has been my Nail Tech since 2021. When I found her I knew I was so blessed and no one has ever compared. Anytime I had to see someone else because it was last minute I was always so disappointed. She got her own place here and I'm so happy for her. She works so hard and does not compromise on quality. She's worth any amount of driving.

Highly recommend this buisness, I typically leave a nail artist when the shops change owners and I…read morecan't locate her! Lucky for me, working in the beauty community has helped me find Nina! From simple and elegant to bold without boundaries. I pay about $90 with designs on the full set. The vibe here is clean and cozy, the new owners have been upgrading the space nicely.