Their only redeeming factor was one understanding receptionist who offered me a genuine word of…read morecare. I went to them with a problem of a half completed root canal with extreme pain and informed them straight away about my severe dentist anxiety thanks to a botched procedure years ago. The dentist tried to almost bully me into a quicker answer on whether I wanted him to perform an invasive and stressful procedure or not, so he could go for lunch (which we said he could have done and we'd have returned, but he insisted it had to be done RIGHT THEN). He then prescribed me antibiotics I have been assured since by medical professionals WOULD NOT HELP, and gave me a prescription that conflicted with a medication I had already informed him I take regularly. All in all, this was a severe waste of £60 that left me feeling embarrassed, disrespected, and completely unvalued. I would not recommend this clinic to an enemy. Also, it was far too cold in there. Air-con doesn't have to *always* be on.

One year on, and more experiences to relate…read more Went back for a check up and it was all done via email, plus there was a special offer return patient discount at the time. Tick! Had the same dentist (Adnan Aslam), who was again lovely and not condescending. Then things got interesting when I fractured a cusp on a tooth that had a filling. I had been to see a dentist who is a friend of a friend and didn't want to insult him so went to him. He looked at it, gave me an appointment for 2 weeks later, cancelled because he was unwell, and then was going to be off for another 2 weeks over Easter. I decided to email All Saints. I was given a Saturday appointment with Adnan. Unfortunately, the slot he was given also didn't allow time to fix it...but, and here's the amazing thing, when he saw how frustrated I was he brought me back at 6pm and did the work. I was, and am, stunned. The assistants and receptionist also stayed late (on Easter Saturday) and couldn't have been sweeter. He does a fabulous consultation, isn't condescending at all (not a given), and did one of the best mandibular blocks I've had. And I've had many! Great job on the filling, so hoping I won't undo his work too soon... Massive thanks to all involved for relieving a huge amount of stress!

This practice is wonderful. I have never had a problem with booking an appointment at all. I…read moreusually phone up and speak to the ladies on reception, but you can book an appointment on their website. If I desperately need to see the doctor, if I phone in the morning I can usually get an appointment for the same day, but if not I am usually booked in for the following day. It is a small practice, but the service is very professional, I never have to wait long for my appointment and my Doctor - Dr Mehta, is great. She will recommend medicine that I can buy from a pharmacy that is cheaper if I do not necessarily have to buy a prescription. Getting repeat prescriptions is never an issue too, I either phone up or I email them and it can be ready for me later in the day or at least the next morning. This is by far the best practice that I have been registered with and I have never had a problem with them.

Handsworth Wood Medical Centre were the only place in Birmingham with a MASTA travel clinic through…read morewhich I could get a Yellow Fever job - for which they immediately get stars. Their premises are large and complicated - I think I got lost twice just trying to find the nurse's consulting room. They were very, very busy when I arrived - the staff at reception were doing a stirling job in trying to get through everyone and keeping people happy, but really there were far more people than they could cope with. Actually getting the vaccination was straightforward enough, but there was a certain amount of red tape, form-filling hoo ha surrounding it, which seemed a bit of a waste of time. They did give me lots of information on the countries we were visiting, however, which was good of them.

This is my local Health Clinic, and I would never change!…read moreThere is a substantial Boots pharmacy as soon as you walk into the health centre, which dispenses all presciptions from any drs, but obviously those given in the clinic are given priority. There is an abundance of staff in the clinic and the receptionists and assistants in particular are very helpful. The actual surgery is very good, and the drs, especially dr sharma and dr mohindroo are exceptional. The nurses, including Head Nurse lesley are very helpful and competent. The medical team do house calls for those who cannot visit the actual surgery. They run many clinics for different things, such as young mums, pregnant women, elderly people etc There are also a dentist, chiropodist and blood clinic located in the surgery. The clinic is very large and spacious and there are many child areas to keep them occupied.

I CANNOT praise the doctors highly enough - not so certain members of the reception staff! I suffer…read morefrom PTSD, and I can suffer from severe panic attacks. This happened recently, and it caused me to faint. Later I was told that the receptionist said "Oh he's done this before - I'm on ho,d on the phone". NONE of the staff came to see if I was OK, and apparently I was left lying on the reception floor for several minutes UNATTENDED. I'm sorry, but at what point is it a sackable offence to OPENLY show contempt for patients in front of other patients? Eventually when I regained consciousness, I managed to take a seat, and was treated AS USUAL with care consideration and understanding by one of the doctors! Would they have ignored me if a woman had a panic attack? Sorry but in MY view, this is GROSS MISCONDUCT. I've seen some callous medical receptionists before, but this one was OPENLY HOSTILE. Hardly the face of the caring NHS!

I have been going to Bulkington Surgery for years now and I think it is a fantastic doctors. If…read morethey are taking on more NHS patients and you live in the area then I would certainly try to get in. Dr Jennings and Dr Paul are lovely and the receptionists are really rather nice as Doctors receptionists go! Its hard to get an appointment in advance but they save extras each day, so if you call before 9am you can usually get in that day. They also offer telephone consultation which is helpful if you are really ill or cant drive. Its got a decent car park so its easy to access. 10 / 10!

I have been to this hospital several times the staff are ready to greet you as you enter The Main…read moreEntrance and the Voluntary men and Ladies are there to help you go to the right dept Solihull Hospital is a nice friendly hospital with some wonderful. Nursing Staff and Doctors not forgetting the Porters Cleaners Domestics and Catering Staff so well organised and Clean this why I give it 5 Stars Well done.

Friendly, helpful staff. I went for a blood test and was in and out in a few minutes. Parking…read morecharges are unacceptable though.

I had been coming to this Doctors surgery for 25 years, and think I took them for granted. To be…read morehonest, they have the longest wait ever and it used to drive me mad. However, a few house moves and different GPs later, I now appreciate them for the brilliant GPs that they are, and they are definitely worth the wait. They take the time to listen to you, take note of what you actually want, and seem to want what is best for you rather than to get you out of the door as fast as possible and get a fat salary. I guess this is why the appointment times over run! The surgery in Arley is a little outdated and could do with a revamp, but who cares when you get the medical help you need. In comparison, the other GP I was with has a nice complaint winging it's way to the nhs complaints team after I was told I was "a bit anal" for asking about nutrition advice, and being told you jump up and down after all the pills I take so he could hear me rattle!! So I've managed to get near enough to my old GPs and this time I really value them. I would strongly recommend them. They also dispense if you live in the village. They have their own free car park too.

I'm in two minds about Spring Hill. The doctors and nurses are great, when you can get in to see…read morethem; Dr Shah has gone out of his way get my concerns addressed each time I've gone to see him. Problem is getting in to see someone. The appointment system is ridiculous, to be honest. I'd registered for the online system when I first attended, then they changed systems and have asked me to go to the GP surgery with ID, which I now can't do due to COVID. You're told to call at 8am for an appointment, can't get through, and when you finally get through at 8:20 they're all gone. The admin team are hit and miss; some of them have really gone out of their way to help, but others have just been outright rude on the phone. If there was a closer surgery I'd go there - a great GP is only great when you can access them.