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Latino Express

2.0 (2 reviews)

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13 years ago

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Martz Trailways

Martz Trailways

2.5
(15 reviews)
34.4 mi

Wow, with these reviews you'd think this was a last-resort type of option. In reality, Martz is…read moreScranton's lifeline to New York City. Since I moved to NYC, I've been taking the Martz bus to visit my family in Scranton pretty regularly. Let's say 6 round trips per year. I have never had any type of issue. I don't think the bus has ever been even ONE MINUTE late leaving Scranton or leaving PABT. While you do get a nice mix of working professionals from the stops in the Poconos, your stereotypes about *who* is taking the bus if not traveling for work are going to be pretty accurate. Is it painful to pay $133.99 to have to sit next to someone who spends the whole trip eating and talking on their phone? Yes. Have I witnessed people drink personal alcohol on the bus? Yes. Did I once witness a man--while on the moving bus--call Martz customer service (rather than speaking to the driver) to ask for the bus to be stopped due to cosmetic damage on the bus's exterior? Yes. Still, these people are greatly outnumbered by respectful commuters. It's not perfect, the price is way higher than you'd expect, but it gets the job done. The peace of mind and quality time with my family has been priceless.

The person who works at the Scranton terminal was really helpful. That being said, the company…read moresucks. You can call customer service but nobody will answer (even when you are second in line) or call you back. The online reservation system is confusing. It's actually one area where Greyhound is pretty good. I had no idea if my bus was late or not, and to switch to different bus is impossible online. It seems all geared to make you call the customer service number that nobody will answer

A J Limo Coach

A J Limo Coach

3.0
(4 reviews)
15.8 mi

We had a great experience using A.J. The booking process was easy, the bus was clean and…read morecomfortable, and everything was right on schedule. Our driver was friendly, professional, and made the trip stress-free from start to finish. I would definitely recommend them and will be using them again in the future!

We used this company twice in the last month. First Trip they were hired by our travel agency to…read morebring us to the cruise port. - on the trip to the port - the bus was freezing cold. This was in July for a group going on a trip to the Bahamas - it's not like we had sweaters. - on the return trip - the bus was showing signs of age, and rode very hard. The driver was very 'jerky' with the shifting, and proceeded to get lost in the local town for the drop off home. The second time was for a large group trip to a Phillies Game. This company was used by the organizers. - On the way to the game, the driver almost went the wrong way, and the passengers had to tell her the correct way to go. - there were 3 busses. We were supposed to stay together because of the parking passes. Apparently 2 busses did not get the memo and decided to stop at a rest area (there are bathrooms on the bus). Our bus had to stop on the side of the highway for 15 minutes and wait for them to catch up - the bus was very uncomfortable - like the shocks have seen better days - on the return, the driver had no idea where she was going, and apparently has never heard of GPS. After wandering for a half hour in the wrong direction, passengers were using their cell phones and giving her the directions to use. I cannot recommend this company - especially not their drivers.

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A J Limo Coach
A J Limo Coach
A J Limo Coach

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R & J Transportation

R & J Transportation

2.0
(5 reviews)
26.9 mi

When R &J Transportation Inc.was in business my daughter bought me a $75 gift card towards a future…read morebus trip. This was back in 2023 and then the announcement came that they were going out of business at the end of the year and they would honor any gift cards by sending a check. I had my daughter go into the business show them the gift card and gave my name,address and phone number so they had all the information there but they never sent a $75 check even though she was there before the end of December 2023. When I called them about this saying that I never received the check, they looked in their file and saw that my name was associated with a gift card so they had the information but I said to them I never received the $75 check because I checked with my bank where I would have made the deposit. They offered no way of compensating that even though they have the information knowing that they did not issue me a $75 refund. Not sure if the owner of the company knows how this process was not fully compensating people that had given them the information that they also had in their files. If they could see that the gift card was not honored you think they would have said we will still send you a $75 check since you did not receive that from them.

Having to deal with this company for my children's transportation to school is a nightmare. The bus…read moredrivers are rude and nasty. They do not follow the speed limit and driving laws. Reality check is needed for the drivers that the parents taxes pay them and that if they are miserable find a new job! Bus driver 25 ECSPECIALLY

Werner Coach

Werner Coach

3.4
(41 reviews)
61.8 mi

I was recently selected as the chairperson for a trip to Washington, DC by our VFW post. Lucky…read moreme..... I have never booked a bus trip before. I have only ever gone on bus trips as a passenger with other groups. I didn't have a clue what to do so I just searched online and started calling places. I figured in my head, hey I get the cheapest price and the guys will be happy. The first couple companies I called were nice enough, and gave me prices, but certainly did not go out of their way to make me feel that comfortable or make this any easier on an old guy like me. Honestly, Werner Coach was the last place I called. I'm so glad I made that one last call to Werner! The woman who answered the phone transferred me to the sales manager, Lynsey. What a blessing! I apologized that I didn't really know what I was doing, but I needed a rate for a bunch of us guys to go to DC. She was so nice and knew exactly what questions to ask about what we wanted to do. Things the other companies didn't ask about rest stops, itinerary, she suggested places we could stop to eat and was just a joy. She was so accommodating even until the day before the trip when she called to confirm all the details. When our bus arrived earlier than expected I breathed a sigh of relief. The bus was clean, the AC worked, and it was comfortable. The driver pulled up, got out and introduced himself and shook my hand. His name was Jason. He went over the itinerary with me to make sure there were no last minute changes. Everyone loaded and we were on our way. Jason's driving was excellent. He was very cautious and safe. Even in Washington, DC. There was so much traffic and some of the streets are narrow and he handled it like a pro. Throughout the day he was on time and ready even when we were running late a few times. He pointed out sights to us as we drove by which was appreciated. We got home a little late due to traffic, but it was an awesome trip thanks to Werner. From the first call, to the time Jason dropped us off, they were first class. I am definitely recommending them to everyone I know!

I'm writing this review about the bathroom in it. It was very cool, it had lots of space. There was…read morea poopy paper towel that couldn't flush in it before I got in the bathroom. But, overall it was very solid

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Werner Coach
Werner Charter Bus at Phoenixville Foundry
Werner Charter Bus at Phoenixville Foundry
Werner Coach

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Latino Express - buses - Updated June 2026

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