A friend and I signed up to go on bus trip to Eastern Penitentiary in Philadelphia on May 3,2025,…read moreapparently they did not have enough people sign up as it was cancelled, they only way we found out was my friend happened to check her bank account and the money had been refunded. A phone call or an e mail to us would have been appreciated,if she hadn't checked her statement,we would have been sitting in a parking lot for a bus that would have never shown up,I would have driven an hour to catch that bus,come on Catawese, you can do better,this a very poor reflection on your company!

I had signed up to take a June beach tour in jan. and paid the deposit at that time. iheard nothing…read morefrom bus company, in terms of a reciept, etc. i called several times to see if there were enough people signed up to in order for the trip to go, they couldn't tell me..... i finally requested my deposit back, took over 2 weeks to recieve the check. the day the trip left, i get a phone call from bus driver asking me where i was?? company never conveyed to him i had cacelled two months prior. seriously who runs a business like this??

Very knowledgeable about the places visited and games at different times to make the travel time…read moreentertaining. Restaurants chose were very good food. I would definitely recommend.

From the owner: Exciting and enjoyable charter bus tours. Many public offerings as well as customizable group…read moretravel for churches, schools, companies and family and fraternal organizations. Free safe onsite parking, great rates, knowledgeable tour guides, Christian company.

Motorcoach Operator Ahmed Abusief drove my group from Maryland to Cape May and Atlantic City, NJ,…read morein December 2024. In a word, TERRIFIC best describes him! During the 3-day trip, Ahmed was personable and fit in with the group members and interacted with them when he wasn't driving. But most importantly, he was a very safe driver that I could relax with from the front seat. The motorcoach was very clean and well-maintained, and when we got some rain, Ahmed made sure to cover the steps into the bus to avoid slippage. The company is top-notch!

Our agency recently traveled with Innovative Coach from Harrisburg and Dee as the driver on a…read moreweek-long trip to Northern Michigan. There are not enough good things we can say about this driver and this company. Our agency has been taking motor coach tours throughout the country with a variety of motor coach companies since the late 1970s. I cannot speak of the tours prior to 1992, but, in the last 30 years, I do not believe we had a better bus driver than, Dee or a better motor coach. Dee showed superb driving skills with the ability to get to destinations in a timely manner without sacrificing safety and security. While driving Dee was able to provide a safe and comfortable experience for our travelers. She helped the passengers in all aspects of the trip, even when our chaperones were ill and were unable to go along on some spots on this trip. Dee went above and beyond when the hotel our group was staying at let us down. Dee was polite, courteous, and showed a professional manner with all passengers at all times. She was also outgoing and had a personality that kept our tour lively and fun. In past trips we have had very good drivers and drivers that were very personable, but, Dee provided the best combination of outstanding driving and great customer relations. We hope to use Innovative Coach and Dee in the future, Thanks!

My wife and I took the "Cape Cod Getaway" tour and it was incredible. The driver, Lou and escort,…read moreLinda were informative, knowledgeable and lots of fun. The bus was new and very comfortable. The tour itself was packed with lots to see and do including whale watching, tours of Nantucket and Martha's Vineyard and a visit to Provincetown. The hotel was on a private beach and it was very clean and comfortable. The meals were amazing. Delicious and lots of great local seafood. Conestoga Tours planned a wonderful experience for us and we'll be booking more tours with them !!!

One of the oldest Motor Coach & Tour company in Lancaster, Pa. The drivers are safe, reliable and…read morevery knowledgable!

HIGHLY recommend Elite Coach for any type of travel! These folks are just fantastic! From…read morequickly getting a quote, their wonderful customer service, beautiful, clean and very comfortable bus and the best driver (Cameron) anyone could possibly ask for....this company is just plain AWESOME! We used Elite Coach for a soccer tournament in WV from PA and thank God we used them! Our driver, Cameron, was so pleasant and accommodating. He helped us with luggage, finding a lost phone, getting hotel accommodations after making it to the semis and the finals! He attended the games and cheered on our 12 year olds through every game! He was part of the family! Elite Coach is the only call you need to make! Again, we highly recommend these guys! Just ask for Josie and she will kindly walk you through the easy rental process!

A driver from Elite almost killed me due to reckless driving. I am dissatisfied with management's…read moreapproach to the situation and with the recklessness and entitlement of this driver. I entered a marked crosswalk with a green light and pedestrian crossing signal activated, hence I had right of way. Their coach initiated a left turn and would have run me over had I not pushed myself off it and launched myself back from the center lane of a 3-lane street. The driver then waved to me in a dismissive way 2 blocks later. I had flipped him off right before his wave after collecting myself and his explanation, as conveyed by management, was that this was his way of saying "sorry", though it was clearly an "eff you" back in reaction to my gesture (bear in mind i didn't just nearly kill him and in response to my reaction) Management initially seemed concerned about this when I made them aware of the situation. They first escalated it to their insurance company (trying to cover liability, no doubt, in my estimation), but their insurance company said that the footage from the bus's cameras was inconclusive due to glare. Upon that finding, management immediately ceased dialogue with me, noting they've addressed the matter internally (refused to share any color), and that I will not be hearing from them again. This was after chasing them again for over a week from the last interaction. I've not ridden on Elite, but I would advise caution given my experience with a reckless and entitled driver employed by them compounded by management's seemingly lacking commitment to safety and accountability - at least in my view. Though I'd be happy to reengage with management to better appreciate they take this seriously. My offer to speak with them to understand what actions they've taken still stands.

Bailey Coach has been in York for many years and has always provided a quality service, not only…read morewith their modern motor coach busses, but also for their car service to and from airports, seaports and other points. Bailey has sedans, and vans for larger groups - a MUCH better option than the popular ride share companies. If you want friendly service, safe drivers and well maintained vehicles, Bailey Coach is a solid choice.

I enjoyed what I did and the clients I worked with when I worked at Bailey Coach over 2 years ago…read more From conversations with the clients who I scheduled Private transportation I was appreciated by them as well. As a woman I did NOT get treated fairly though by my employer. Females were treated as inferior and I was not the only employee to say this. Having his daughter-in-law in charge made situations more complicated (Eg: what the Daughter-in-Laws says was truth & nothing I said would change that). There was a period of time when the DIL was babysitting her sister's baby AT the office!! It was extremely difficult to schedule transportation with a screaming baby in the background because she wouldn't lay down for a nap or needed her diaper changed. It was literally a daycare for at least a year!!!! I was let go for something that wasn't my fault or even my department. The office is very disorganized & the owner is arrogant. He doesn't even know the processes to run his own company!! I found the scheduler on his iPad for personal use on multiple occasions during paid company time. This caused issues with the drivers not getting the right information. The equipment (buses etc) is old and needs to be replaced with newer models. It's all about saving money and not how can we service the client better. Most of the "good reviews" are for John allowing his buses to be used for free for good causes. (BTW, he does it also cuz it's good advertising. Words from the horses mouth) It's really sad.

my daughter lost her wallet on the bus. she reached out to them and they found it and returned it…read morewith everything in it, including her cash. they restored my faith in humanity.

I used Klein Transportation to take my school's Ski club on a trip to Vermont and back. Brian was…read moreour driver. He was amazing!-- accommodating and professional!! I will definitely use Klein for our next group trip.

I went on a Renegade Tour a few weeks ago for a bachelorette party, it was absolutely incredible!…read moreEddie our tour guide kept us on schedule and kept things fun. His tour bus is very clean, he is extremely knowledgeable about each winery. Eddie makes everything truly simple and takes the annoyance of having to plan out every detail, he does it all! I have told many of my friends about my experience, I can't wait to book another Renegade Tour !

excellent. we had my cousins Bach party with renegade wine tours. I'm a local and loved the…read morewineries they chose. Eddie was an awesome driver as well and made the trip even more fun!

Leigh was wonderful but if she wasn't available everyone else there was willing to help. Even when…read moreI needed help while on my trip they were on it. would definitely recommend them.

Do NOT waste your money! My travel agent (Amy Bressler) booked the wrong room even though I only…read moretold her I wanted a 2 bedroom family room. I found out 2 weeks before we are supposed to leave that she booked the wrong room! I contacted her right away and she blamed me for not noticing earlier! How is that even my fault? We went with a travel agent for a reason. To add I nsult to injury Ken Fronk the branch manager called me and also told me it was my fault! I am not an agent and do not know the lingo so how the heck was I supposed to know the wrong room was booked. Even after sending them screenshots of all this, I have to pay $154 more than what the room should have cost us! Horrible customer service and Amy even said "you should feel lucky I even got the room you wanted". I brought them over $50,000 in business but that doesn't matter!