My son just moved out of his Odessa Apt and he says it is nothing but hell with these people trying to get any of his security deposit back and on top of that they're lying and trying to get him to pay for Stuff that he never did! He talked to a neighbor and he said they did the same thing to him. They're trying to get him to pay for a countertop upgrade that had nothing to do with him living there. They're trying to get him to pay for a garage door opener that he never had even though he requested one several times do not run from these people, they will rip you off. we are in the process of taking them to court. read more

This place was my only option to live when I had moved here from Wichita. Glad I don't live here anymore but I appreciate the availability at the time. Not a fan of management. Not a fan of maintenance work. When I first had moved in the tub was filthy, the counter tops were stained from many uses. Unfortunately I had missed the deadline to report the issues but when I moved out- I certainly did my best at cleanliness. I hired a cleaning crew to come in and clean. I paid for the carpet cleaning and pest control as it states on the checklist and was still hit with an $1100 bill. They don't consider the amount of time staying there but Thank goodness I bought a house and got the heck out of dodge. Whoever they use for processing payments do not communicate with each others systems very well. Also, if you have a left over balance to pay, they close the Payment portal on you and have you drive to Blue Springs to drop off your check or money order. You would think they would want the money as soon as possible at a more convenient way of doing it for their previous tenants especially if they paid on time. Management cannot handle 700-900 units. Clearly, based off the previous reviews this facility has. Yikes! Do your best to search for something better. Trust me. read more

would not recommend them at all. I was previously. living in low income that was one of the reason I got denied. I can't better my life. they said it wasn't ok that I paid 400 then went into a house for 1400 with my mom and now going to 875 like why. I'm better myself yet they want to judge and discriminate. I was completely honest with the lady that showed me the place she pushed me into putting the app in and now done 42 bucks. they also said I got denied because I am a lease yea they my mom will fully take over once I get my own place. when I question their decisions management gets hateful with me and tried to tell me I wasn't doing anything to change it. horrible people!! read more

Very dishonest company. When I moved out I had the place cleaned and did a walk through. 10 years later I am being told I owe money and it has been put on my credit. I was never notified of owning any money and I would have paid it if I had known. These people only care about taking your money. I was a great tenant and cannot believe I now have to go through this mess. I wish I never rented from them. read more

We put in an application. Didn't receive a call regarding our application. Property went from available to pending... STILL NO CALL. We tried calling for a week and a half. Finally went up to the office and they wouldn't let us in due to COVID-19 appointments only which is understandable. I was then told after talking to someone on the phone from outside that, the property we applied for was off the market and that we can put in another $41 for another a property... but we weren't guaranteed the property right a viewing. All application fees aren't refundable, so do not except a refund if you do business with Latta! read more

Latta has refused to maintain property. They quick to collect a check but never respond if you have any issues. They never mow or remove snow as agreed upon in lease. Had a roof leak for 3 years and never got fixed until the property sold. Run away fast if they are involved. read more

how can I give zero stars? absolutely worthless company... can't even provide basic salt in the winter, Ive busted my ass 3 times now and my car is currently stuck in THEIR parking lot. it's comedic how bad they are. 0/5 don't even entertain renting with them, ignore the cheap price. even if you get approved it's living hell staying here, you can hear every fart and footstep from the Neibor above you, you can't even get a decent night rest 0/10 this place sucks I'd rather live in a hotel read more

They stole our $60.00 application fee making us think we had almost been approved. The secretary was rude and a smoker and the agent did not return calls or listen to what we looking for. read more

They are horribly dishonest. Like other potential renters, I paid the application fees and remained hopeful. I couldn't get anyone to call me back, but don't you know they finally let me know they turned down my application for made up reasons, like substantial increase in monthly obligations (whatever that means) and they also said I was late on my rent every month for five years (blatantly not true). These people have just found a way to make money off the app fees with no intention of providing a rental property. They are the worst kind of theives. Stay away! read more

I was very pleased with the management of a duplex we inherited from my parents. I have recommended them to others in the past and will continue to do so. Their timely assistance in these last several months as we closed on the sale of the property made it much less stressful for me. They have done a great job for us and I especially appreciate their professionalism as we closed out the relationship. read more

Horrible people. They will take your money but won't fix anything that landlord is responsible for

**Slumlords in sheep's clothing! Use extreme caution if you decide to rent from them.** We rented a house that they were managing for a private owner. They present themselves as professional and responsible until they get your money and signature on the lease. After being shown the home we asked several questions about the property, none of which the agent could answer. In fact, none of the agents I ever made inquiries to about this home had a clue. As if they had never actually seen it in person. MANY maintenance issues were not taken care of upon move in. And once they had our first month and deposit and the lease signed, they basically cut off all communication with us. Leaving us to only speak to the receptionist, who, by the way, is rude, condescending, and her nasty tone of voice is way out of line and unprofessional, and that's just when she's answering simple questions. Our house was not move-in ready on the date we were to take occupancy. The maintenance staff left behind trash, trimming scraps, etc. Their rent prices are enticing, especially in this economy, and they talk a good talk. But rent from them with caution and don't expect much. read more

Agree with above poster. We moved across the country, and arrived to our rental house to find random furniture left over, and NO refrigerator! (which had been promised) We called and they said they'd get it to us, for 3 days we kept our food in a cooler with ice until finally someone brought it. We lived there for a year and a half, were ideal tenants, never late on rent, making improvements, etc. When we moved we left the etagere and large dresser in the basement, as they had been there when we moved in. The house was spotless and in great condition. A few weeks later, we were shocked to receive a bill for over 800 dollars for various damages (stuff like window screens, which were in the same condition as move-in and documented) and haul-away charges for THEIR furniture. It's been 2 years and we still have not resolved it or gotten our deposit back. DON'T rent from these guys. read more

I am sick at the fact that they had me give notice to my landlord and then never got back with me to tell me whether or not I was able to rent the place but happily took my application fee. I am so glad $30.00 is all I'm out!! Do not trust this company!!! read more

Latta Real Estate are SCAMMERS!!!!! They will LIE and STEAL your deposit DO NOT RENT from Latta!!!!! I cannot stress this enough They care nothing about you, they will just steal your money. they charged us for things like a clean garage floor, a non-working garbage disposal, (which NEVER worked) and a loose board on our deck. 300 dollars to fix a board, really? we never even noticed it. and as far as the garage, really? a garage, the hag named Jenny said there were spots on the floor.... IT WAS A GARAGE we never even parked our cars in it. I HATE YOU Latta and I hope your business fails they will promise you with a good rent deal, so do not be fooled, they make it up in charges you never knew could exist booo hissssss to Latta real estate read more

I am only giving this company a 1 because Andrew, the gentleman who showed us the property was very good at what he did and fixed everything we wanted fixed. What happens inside the office is a completely different story. Lack of communication is what they are inspired over. We didn't have a rental agreement or anything signed with them but paid our $675 deposit back and two nights before we were then told we had to pay so many extra expenses prior to moving in. Thursday, the day before we were going to move in, we didn't here for anyone. Finally got ahold of Andrew and he met us for another property showing. After finding out those expenses we were told we couldn't get our deposit back even though nothing was signed or anything. Worse Real Estate company ever. I would not recommend this company to anyone. Save yourself a favor and find somewhere else. read more

Stay away from Latta if you can. I had to clean for the whole weekend just to make the house livable upon moving into one of their rentals.Rented the place for 6 months however I only lived there for one month. They charged me to remove the previous tenants satellite dish, cleaning, carpet cleaning, a ruined floor that was already ruined, a shower door that was already broken, and had the nerve to say the house was dirty because I had the never to leave Windex under the sink. They are the worst landlords. FYI, they came to fix the shower door and told me they couldn't fix it and are now charging me...Really. They will keep your deposits. read more

I applied for a property at $650 a month. I am an Uber and Lyft driver that has made $50,000 a year. They claimed that the owner rejected my application when I know damn well that real estate companies recommend renters to house owners. It was some vague stuff about me moving from New Mexico to Missouri, I still haven't figured it out yet. But they claim that I did not have August income in the application, when I specifically did and when I called them on it they said oh yeah I guess we put it in there. They are incompetent liars. They claim that they just throw applications at the owner and let the owner decide when I know that's not how business is done. Plus claiming that I did not have or show August income when I specifically put it in there is beyond incompetent. Something Fishy is going on here and I don't like being lied to. I have never had an application rejected for place to rent in my entire life. Don't deal with these people. They had no idea what they are doing. read more

This property posted a place for rent. I put in an application and paid the application fee. The very next day, I get an email first thing in the morning stating that they decided to take the property off the market but they STILL took my application fee money without processing my application AND the property is still online for rent so they're trying to scam other people into putting in an application for that property so they can get the app fee from them. I have not heard one good thing about this property management company, but I still chose to take a chance on them and come to find out, everyone who had told me they're bad news was right. So I contacted them via email about getting my application fee back since they did not process my application whatsoever with the property still online for rent and not a single person will get back to me. So I called and spoke to someone on the phone, she accused ME of attacking her because THEY took MY money. Now, I have to dispute it with my bank. DO NOT RENT THROUGH THESE PEOPLE!!!!! read more

My story sounds like the others moved in apartment was in good condition but when things started falling apart it took forever to get fixed, the receptionist is very rude and when we moved out the place was in good condition but they found things that were there before us like Christmas hooks and bird poop on the balcony.Excuses not to give us a deposit and on top of that we got a bill also.I urge any and everyone don't ever rent from this property management they are con artists. read more

Jenny, my property manager, is always so helpful, I enjoy working with her so much, I've had a couple issues in the past couple months and she has been so respectful and caring, all it takes to have a great experience with a landlord is being respectful, responsible and communicate with them. I have lived in my 4 plex since 2014 . I had a water heater go out over a holiday weekend and Latta maintenance jumped on it as quickly as possible to replace it and get me back in to hot showers. read more

Not a fan of this property management company. We were required to have a double deposit because we were out of state applicants. They had only given us 5 days to come up with extra 100's of dollars. Three years later and impeccable tenants we pursued the actual property owners to the home about their interest in selling the property. Apparently Latta writes their contracts in such a way to maximize their financial benefit in any form possible. The owners were required to let Latta sell the property as the "agent" despite us wanting to do "for sale by owner" agreement. THEN Latta made an offer on the home that was $30,000 OVER the fair market value of the home. Again financial WIN-WIN for Latta, if we bought it was at their price or if we continued renting they still get money from us and the poor property owners. Upon our vacancy, they required US to pay for the carpet cleaning with NO reimbursement. This was a little known fact, discreetly placed in our lease agreement with no up front transparency about Latta's expectations for us as tenants. We are ALSO required to do a flea and tick spray because we hosted our fur-babies in their home. We had never had a flea nor a tick problem in the three years we had been there. Once again- no signs of reimbursement. In all of the six properties I have rented from private renters and property management companies alike I have never been treated like such a cash cow. They are unprofessional, ungracious, and have no couth in regards to treating their tenants like human beings. Do not have high expectations about treatment, customer and maintenance service, nor quality of their rental properties. DISAPPOINTING. read more

In July the lease is up for both the owner of our house (very good friend) and for us. Needless to say our owner will not be using them again. They are extremely slow to respond to maintenance requests so we have to fix them ourselves. They "schedule" inspections without consulting anyone first. "BE HERE ON THIS DAY BETWEEN 9AM-5PM (yes literally all day and only on week days) FOR A ONE HOUR INSPECTION." If you aren't able to be there/let them in they charge you $50.00. Their online pay site has not worked for me. I've been charged late fees from it. Mailing checks even a week and a half early have still resulted in a late fee.The receptionist always seems to have an attitude if you call with any request. She always has this "it's your fault" attitude. Avoid this place. read more

These guys are the bottom of the barrel. Not just as landlords, but, just as service professionals and people in general. Aside from a few of the service guys, the staff are hateful and rude. The unit we rented was FILTHY, beat up and cobbled together when we moved in (Yes, I have pictures) They added a provision to our lease that the basement "might leak water in heavy rains" It leaked nearly every time it rained. When I called the maintenance manager, he wanted to argue about the amount of rainfall. I emailed pictures to him every time it leaked until he finally claimed that the basement isn't living space. His fix was to keep the gutters clean (which they didn't do). The property owner came over one day and was shocked at the sorry condition of the property (her fault for not checking) When we moved out the unit was in better shape and cleaner than when we got it and they dinged us for BS and kept $250 of our deposit. And..before they post some BS reply. Our rent was auto-deducted from our checking account and never late. I could go on and on about these a-holes and I have a hundred pictures to back it up. Bottom line...DO NOT trust them with your real estate investment and DO NOT rent from them! read more

Latta Real Estate Group are slumlords. They don't fix anything. They don't cut the grass on their properties and don't spray for bugs. I don't recommend renting anything from them.They only care about taking your money. read more

I absolutely hate Latta, they are rude, not knowledgeable about anything besides squeezing money out of you, and on top of all that they are lying con artist. I have rented from them a couple times simply because they own almost everything with a decent price in the area. The problem i run into with them is that they will always screw you out of your entire deposit, if not more than your deposit. They are rude on the phone, they work with nobody, and they try to sneak everything by you while claiming it is not their fault. I moved into a townhome that had dust everywhere, a huge gash in the kitchen floor, and the oven was sitting in the middle of the kitchen the day they gave me the keys to move in. My fridge was off balance and incredibly dirty inside. All of the trim in the house had prior pet damage that was never fixed, yet when i moved out they tried to charge me for everything that was wrong with the place before i moved in. They kept my $525 deposit, then charged me an additional $1400 to do all the trim work per "pet damage" even though i had no pets, and they never seen any pets in my house on their 6 month walkthrough. I brought all of these things to their attention when i got my estimated bill, and they made me type up a dispute, which did nothing, then when i confronted them about it they blamed it on the owner of the property, saying it has nothing to do with Latta even though they are the one billing you. They even admitted that they "been having problems with the owner for a while now" and then they charged me anyways. Jenny the manager told me to wait until i got my final bill to dispute further, so i waited patiently, got my finally bill, which was still a thousand dollars over my deposit. So when i got my final bill i contacted them, or tried, they never called me back or emailed me back, then a month later i got a call from collections. So basically they ignored me until they could quickly pass the bill to collections!!! My brothers have rented from them and the few times i rented from them they kept all of our deposits every time. I talked to many people now who have rented from them and have not heard one person say anything good about them, and NOBODY gets their deposit back! PROFESSIONAL SCAM ARTIST WHO DON'T CARE ABOUT THEIR CUSTOMERS AT ALL...DO NOT RENT FROM LATTA, save yourself the disrespectful lying staff and pay a higher price to rent from a company that cares read more

Horrible, we rented a house under Latta's management and asked if the house would be clean and move-in ready 4 times. It was dirty when we looked at it, but it was a decent deal. But when we went to move in and really looked at it, -NOT move-in ready at all. We called the office and were told it was the home-owners fault (who we later found out lives out of state, and that the house was under Latta management when the last tenant moved out. They should have known the condition it was in.) They did send a cleaning crew out on the Friday evening before a holiday weekend, but it was a light cleaning, swept floors, cleaned toilet & tub, kitchen sink. This place needed a deep cleaning. There was so much sticky nasty unidentifiable stuff I don't know how we survived a week in there. When we asked for someone to come out and inspect, fix, do something we were told with attitude, "Well then you shouldn't have moved into it. I wouldn't have." What do you do when you're utilities are being shut off at the other place and you were assured everything would be fine, "just call if it's not." If you have already rented from them and it's too late for you, I will tell you this, they let us out of the lease and refunded most of our money. Later I also found out I work with the spouse of a former maintenance person of Latta's and apparently they do this kind of thing to their tenants all the time! read more

Very Satisfied! Our experience with LATTA was very good. Staff was helpful and nice.

DO NOT RENT FROM THESE PEOPLE! PS: this is going to be one long review, but it is 100% factual and only written to help people not end up getting screwed over by these people as well. I am a very easy going person and usually let a lot of stuff slide, but with this company I have had it! They are the most unprofessional, rude, and ridiculous people to deal with. The issues with this company started almost immediately after signing their lease. Just like other reviewers have said, they will act like the most professional, friendly, helpful people until they get your signature and money. After that, don't expect anything but problems from them. First off, their front desk lady, Laurie, is a complete b****! She is one of the most rude people I have ever met. You could ask her a simple yes or no question, and she would give you the biggest attitude you've ever experienced. I have had a handful of interactions with her (my roommates as well) and each one ends the same way; me wanting to reach through the phone to slap the crap out of her. One red flag that should have been raised with this company is the fact that this lady has had MANY complaints, but the company still keeps her around. I was even in the office one day and witnessed one of the other employees talking about how much of a b**** she was. Secondly, when my roommate and I found the ad for the house, it stated the washer and dryer would be included. However, when we toured the house we noticed there was not a set in the basement. My roommate and I asked Carol if there would be a set put in, and her response was "Yes, they will be put back in before you move in. They just have them out right now to get the house ready for move-in". Apparently that was a lie. Upon moving in, we went downstairs to look for the washer/dryer, and there was a set in there. It was a mismatched, old set that looked like it belonged in the 80's. We were pretty upset it wasn't the set we were promised, but decided to live with it. Now, only 4 months of living in this house both have quit working. After putting in a work order and calling to follow up on that work order, we were told that the washer and dryer was left by the previous tenant so "that's not something we will cover, but if you want to buy a new set you can". Really?! So now we are going around and around about that (this was the last straw on the camels back). After calling and talking to Jenny (who doesn't ever get anything done, so I don't know why she's the 'tenant manager'), I asked to speak to someone else regarding this issue, in addition to the countless issues we have experienced since moving in and was told, "I am who you will talk to. There is no one else but me." I don't think so. Unless you own the company, there is always someone else to talk to. Third, there were COUNTLESS other issues wrong with this house upon move in. Scuffed walls, satellite dish left from previous owner, bugs all over the house, left over trash in the garage, half the light fixtures didn't have bulbs, both toilets were filled with human waste, the floor in the kitchen was coming up, and many many other issues. The night we moved in, I went through the house and took pictures of EVERYTHING wrong and sent them in an email to Jenny on 2/9/15. I then had to follow up with her on 2/19/15 because I hadn't heard anything from her. Finally on 2/23/15 she decided to get back to me and told me that all the issues were forwarded onto the maintenance department and they would be following up with us. Again, I tried to get these issues taken care of on 3/12/15 with absolutely no response. Here we are on 6/30/15 and I still haven't heard one word regarding those issues. We have since put in multiple work orders for problems without hearing one word from the company regarding any of them except one. The one that actually got taken care of was a leak we had in our roof that leaked into the kitchen. However, the guy they sent out to take care of it made an absolute mess out of our kitchen and didn't even have the decency to clean up after himself before he left, even though I was at home with a 1 week old baby. This company has been nothing short of a nightmare to deal with since we have moved in. I have rented properties all of my life and had NEVER had issues with any of them except this one. I fully understand that some things are a tenants responsibility, but I also know what is not. If you have read this far, thank you, and please do yourself a favor and look for someone else to rent from. I read reviews prior to moving in and thought all the negative reviews were just written by upset tenants who didn't get their ways, but now I know they were speaking the truth as well. If you are someone who tries to give people/companies the benefit of the doubt and ignores negative reviews, please do yourself a favor don't do that with this company. You will save yourself lots of frustration and headaches by finding someone else to rent with. read more

Awful Landlords! We just finished our 1 year lease and were not about to stay a moment longer. We thought we were getting such a great deal with them and couldn't refuse their prices. I should have known when the agent gave me 20 questions before I could even make an appt to see the property. Then when it was time to sign the lease the property manager insisted we come to their office in Blue Springs, 1 hour from the actual rental property and 45 mins from where we were living at the time. She wouldn't even meet us half way or meet at the property. Once we moved in the place was so dirty, the carpet wasn't even vacuumed and the furniture indents were still present so clearly it wasn't washed and you could smell the previous tenants had pets. Only a couple weeks after we moved in a storm completely flooded our living room with 2 inches of standing water on a Friday night. We paged the emergency maintenance pager numerous times Friday, Saturday and Sunday. When they finally called us back on Sunday evening only to say it would have to wait until Monday. Needless to say it had already begun to stink and mold. Then in the middle of winter it took them over a week to fix our garage door that wouldn't shut. It wouldn't shut in the middle of winter! Finally the end of our lease came and we were so happy to move out. At move out inspection I surrendered keys and was happy when the inspector wrote "NO Damages- Thank You" next to the tenant damages section. We left it in much better condition than when we moved in and with no damages so stupid me I expected most of our security deposit back. You can guess my shock when I just received an itemized statement showing all rent dates paid and a copy of the move out inspection move out costs and a bill for what we still owed them for paint, cleaning, and damages. After I left the inspector drew a straight line through "NO Damages- Thank You" and added 3 items including charcoal left in back yard. Not only are they keeping our entire security deposit they are billing us for more. They market themselves as a family business which is sad when the entire family is taking advantage of the tenants. Never Never Never Rent from them! I complete agree with everything Christine H writes. I wouldn't recommend them to my worst enemy! read more

Latta Real Estate is unprofessional. Once they take your information you do not hear back from them. They do not return phone calls once they have your money! read more

Dishonest - horrible - i lost thousands as a homeowner renting my property under their poor management. If you value your property, find a different company. read more

Boyfriend and I were looking for a place to rent, we found Latta and the perfect place to move into with a baby on the way! We needed a co-signer, which I had. Laurie was nice at first but kept requiring more and more information. My co-signer started feeling like they were scamming him and that they shouldn't need to see HIS banking/checking account history after already showing 3 paystubs. He backed out, because other places I have rented from in the past didn't require any more than pay stubs. When we questioned Laurie about why my co-signer had to do that, she couldn't give any other answer but "that's just the way it is" We all went to go get the deposit back and that is when Laurie became extremely unpleasant and I would say almost aggressive. She even tried lying and saying she couldn't give us back our paper work that had our SS/license numbers back. She wanted to keep it but could give no other reason than "because I said so". She was horrible. After too many phone calls and drives up to Blue Springs I would recommend that no one ever rent from Latta. I look up reviews on this business every so often and I don't see the 20-30 HORRIBLE customer service reviews anywhere anymore.So, I'm putting my experience in circulation so some young family doesn't get screwed over like we almost did. I now rent through AMA with my boyfriend and we used the same co-signer.(no bank statement)We have been here for a year and just signed for another year. No hassle. Love them! read more

I recently moved out of a rental property managed by Latta Real Estate that I occupied for 2 years. We received a checklist of things expected when we moved out and took care of everything on the list. Unfortunately it was not to their expectations apparently. I understand if a few things are not perfect, but to be held responsible for structural issues, existing issues from previous tenants, and the entire outside grounds of the property when the building is a 4-plex occupied by other families is ridiculous. Out of a $425 deposit, I received a refund of $61. I also had the carpets professionally cleaned for $125 after moving out and repainted the walls. Things I was charged for include: Re-keying of doors, incorrect shade of white for replaced window blinds, cigarette butts in the yard, trash being too full in the community dumpster, washing off of sidewalk chalk, cracked wood on the garage door, etc. During the first month of living there, our gas and electric bill were both over $300 each due to the wrong thermostat being installed. (Less than $100 each after it was fixed), no reimbursement given. The pipes burst due to no insulation in the garage being replaced after repairs were made and the garage ceiling molded and was never fixed after the water damage. Main drain had clogged due to never being cleaned out and my upstairs neighbors were charged for this although they had just moved in three weeks prior. The plumber had said it was due to years of build up and never being cleaned. There were no external dryer vents for the dryer. Many Brown Recluse spiders. A repeatedly broken door lock for the community shared stairwell to the garages because they would not replace it, only putting it back together. My neighbors had gone through the same thing moving out of the property. Latta is about making money any way they can and seem to care less about any tenants. read more

Latta is a horrible company to rent through. They are not accountable for there property nor do they hold the owner of there homes accountable. We have had multiple issues with the house since moving in in august such as the entire basement being filled with fleas, a flooding basement due to cracks in foundation, floors in the bathroom were rotted to the point my my pregnant wife fell through the floor, and a gas leak that made my family unable to reside in the home for 5 days. All of these problems went unsolved for 4 months untill I threatend not to pay rent. It was so bad with this company that I broke my lease early. I will rent from the devil himself before I ever rent from latta again. read more

Horrible landlords. Maintenance requests took forever for someone to respond if they responded at all. Our lease was terminated with only 28 days notice they were lucky we decided to go ahead and move instead of fighting their company. There was a constant problem with mold in the home and roaches that never were addressed. Do not rent from this company you will regret it. read more

PLEASE READ THIS REVIEW BEFORE YOU AGREE TO ANY PROPERTY LEASES WITH LATTA REAL ESTATE SERVICES!!! My wife and I live in Kansas City, MO and have for the last 10 years. Upon moving to the Kansas City area, we rented a one-bedroom apartment in the Northland off of I-29 and Barry Road. We really like this area of town and the neighborhood so we set out to find a larger, more spacious place to rent in the same neighborhood. After viewing many rental properties, we finally found a duplex that we liked, in the location we wanted and within our price range. It was managed by Latta Real Estate Services. Upon viewing the property for the first time, we were informed by Andrew Latta (agent) that the property would be getting new carpet and fresh paint as the previous tenants were pretty hard on the property. We liked the idea of the renovations and agreed to the terms of the lease. We were allowed to view the property once more, after the renovations were completed, prior to signing the lease. Upon our second viewing, Andrew Latta also informed us that we had received a new oven/stove as an "upgrade." Once again, we were happy to have the new appliance to go along with new carpet and fresh paint, agreed to the terms of the lease and began to move our belongings into the duplex on 7/15 with the completion of the move occurring on 7/17. On the night of 7/17, we found the first of many nightmares to come. A cockroach was spotted in the upstairs bathroom near the tub shower. Soon there after, we saw an additional 3 cockroaches throughout the property including the stairs, kitchen counter tops and a spare bedroom wall. We immediately contacted Latta Real Estate Service who acted very surprised to hear of any bug problem and arranged to have an exterminator from Terminix come out to spray the property the next day. We were very grateful for their assistance and cooperation. However, we soon found out from multiple sources, including the tenant in the adjacent duplex and the Terminix exterminator himself, that Latta Real Estate Services knew that there was a bug infestation problem and of its severity. In fact, the problem was so severe that they had previously hired another exterminator service to rid the property of the infestation---this is after they tried to fix the problem themselves with store-boughten chemicals that seemingly made the problem worse by driving the cockroaches into every crack, crevice, and hole in the property but did nothing to actually kill them. We were also informed that the reason we received a new oven/stove is due to the fact that the previous appliance was deemed "un-salvageable" due to the fact that it was infested with cockroaches and cockroach eggs. The original company that Latta Real Estate Services hired to initially clean the property walked into the property and then immediately left and refused to return due to such a bad infestation. The tenant in the adjacent apartment informed us that he had reported the problem to Latta Real Estate Service months ago but nothing was done until recently. The tenant also noted that his young son was severely allergic to the cockroaches and had recently become very ill as a result of the exposure. My wife and I contacted Latta Real Estate Services within 2 weeks of moving onto the property and requested that we be released from our lease in light of the situation and our revelations about their foreknowledge of the severity. My wife and I are very clean people and had NEVER had a problem with an infestation of any kind. We just wanted to move out of the property and away from the problem. Latta Real Estate Services informed us that "there is too much money at stake" to let us out of the lease without "severe financial consequences." Since this time, my wife and I continue to find cockroaches, both living and dead, throughout the property including our kitchen countertops, bathrooms, cabinets, and bedrooms. This is in spite of the exterminators at Terminix returning to the premises for 3 additional sprayings and our best efforts to keep all foods in air tight containers, leave no free-standing water on the countertops, floors, or sinks and keeping our pet cats' food bowls picked up when not in use. We have also had 2 incidences where our air conditioning unit has stopped working on 2 of the hottest days of the year in KC and Latta Real Estate Services has refused to pay for a heating and cooling specialist to come out after hours. Instead, my wife had to miss a day of work to meet with the specialist to allow them to fix our unit. The specialist, incidentally, had prior experience dealing with Latta Real Estate Service and commented that all of the tenants that he had dealt with were unhappy with the services that Latta Real Estate Service provide and noted that the properties were not sufficiently maintained. I strongly advise anyone NOT TO GET INVOLVED WITH THEM!! read more

I fell in love with a property they manage. Before viewing I told the agent I had a pit bull. He said they don't normally rent to someone with a pit bill (perfectly legal dog) but they might. At the house viewing we talked again. He said the owner might consider it if we had insurance. We have a $300,000 liability addition to our renters insurance for the dog. When I took time off to Drop off the application which included pictures of the dog, copy of our renters insurance, and letters of recommendation from our current neighbors about how good our dog was, I was told Latta never ever rents if you own a pit bull. Period. It was never up to the owner like I was told nor did it matter if you had insurance. This was a Complete waste of time. Also, the property had a garage/shed full of junk that when i asked when it would be cleaned out the agent didn't know. If not, there would be no place to store our own things read more

My wife and I are first-time landlords. We rent part of the duplex in which we also live. We chose to have a property management company manage our rental as we travel for several months of the year and also because we did not want to deal with the day-to-day operations. Latta was recommended to us by another property management company. We have had a very positive experience. All of the routine maintenance such as lawn care and snow removal are taken care of for the entire duplex at a much lower price than we could get on our own. Latta has another team of prefessionals to take care of other maintenance items such as repairs and HVAC routine maintenance. Monthly reports are furnished on a timely basis. All of my questions and requests have been promptly responded to. From what we have seen from our tenants perspective, they have also had a positive relationship. They have not mentioned any problems that they have had. We very highly recommend Latta. They have earned our trust and confidence. Blue Springs, Missouri read more

I would not recommend (even in the most of desperate of times) Latta Real Estate Services. Latta will nickel and dime you at every corner. They are unprofessional and unethical. After asking for verification of completion of the job, we caught Latta trying to make said repairs and trying to charge us twice. If you have to deal with Latta in any capacity, make sure you video tape everything and keep detailed records. Any deposit put down you can kiss goodbye. Latta will make up whatever they need to in order to keep the money. The staff is rude, unethical and unaccommodating (as in setting up apportionments or maintenance) Latta does not care if it is 90+ degrees out for over a week and the air conditioning goes out. Their typical response is "as soon as we can get someone out there" and two 2 weeks later, they show up, and now they have to go get bids and then a month later without air condition (it was 93 degrees inside for a month!). No discount on services, apologies, or offer to put a mobile unit in (BTW there were Children and pets). read more