The 8th floor laundry started to flood again. I shut the water off. Of course the hot tub doesn't work. read more

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Don't rent here. These guys are the classic money-grubbing jerks. Offering little service at premium prices. I had to move 5,000 miles away for my job, and they will not allow me to break my lease for a cause. The management is demanding three months lease~ about $3k while I live across the ocean. I approached them nicely and in person, was a good renter for seven years, never late or a problem. Additionally, the prospective renter should note: 1. Building washing machines are habitually broken. 2. The apartments leak air like a sieve. I attach a photo of my window from last winter- the ice is on the INSIDE. When I asked if they could do anything, they said NO. 3. Frequently, when the weather is below freezing, the fire alarm sounds. The building is so poorly insulated that internal water pipes freeze and break. A significant pipe break causes a drastic loss in pressure sounding the fire alarm. This chain of events usually happens at the coldest time of day, 4 am, so you are standing in the street until maintenance and the FD arrives and can turn off the alarm, usually about an hour. 4. The broken pipes usually flood the building near where they occur. This sequence happened at least once a year in my seven years of living there. Like I said, don't rent there. read more

KCLoftCentral - The ice is on the INSIDE - Real Estate Agents Near Me - Kansas City, Missouri

I've been living at Trolley Park Lofts for the past year and it has definitely been one of the worst experiences I've ever had. The apartment building has constant issues, from stolen packages to random water shut-offs. The management has been told about these issues nonstop, and they simply dismiss every single complaint with extreme disregard toward the tenants that are paying money to be living here. Back in December, a pipe burst on the top floors and affected multiple apartments. Management's response to this was despicable. Instead of immediately addressing the issue, they waited a few days to dry out the apartments. No money was given back to tenants and it took over a month for me to be able to move back into my apartment. There is "no charm" to living in a "historical building." You are bombarded with many issues. Elevator shut-offs (happened for 2 months), constant noise (you can hear every little thing), stolen packages (management refused to listen to tenants and properly install cameras), AC breaking down, water shut-offs ( water gets turned off almost every couple of weeks), etc. AVOID THIS PLACE & AVOID KC LOFT CENTRAL! read more

Your winter heating bills will be between $325-$400 per month. We've lived at the Board of Trade building (127 W 10th St) for six months and intensely regret it. The gym and pool are good, the downtown location is great. But that's the end of the upsides. The downsides? An ancient building that leaks heat so badly that you'll go broke trying to stay warm in the winter. The building has electric heating. We have a 1,000 square foot apartment (two bedrooms) with normal-height ceilings. When winter began, we put window insulation shrinkwrap over every single window, and we kept our thermostat between 65 and 67 degrees. With the thermostat between 65 and 67 degrees, our December heating bill was $195. Turns out, our apartment is so badly insulated that setting the thermostat at 65-67 degrees means that the temperature is ACTUALLY about 60 degrees in the apartment. And in the master bathroom, where the heat leakage is worst, the temperature was between 50 and 55 degrees. When we reported the problems to the leasing office, they told us there was a safety issue with our bathroom plumbing being that cold and we needed to keep our thermostat at 70 degrees. As soon as we did that, our energy costs doubled. We're estimating that our bill this month will be at least $325. And our apartment STILL isn't anywhere close to 70 degrees - it's about 65 degrees in the living room at best. The windows and walls are just so horribly leaky, even after we insulated them. We knew this was an old building when we moved in, but there is no universe in which it is acceptable to live in an apartment that is SO LEAKY that you get charged this much just to keep a 1,000 square foot apartment at 65 degrees in the winter. When we told the leasing office we were miserably cold and couldn't afford these energy bills and asked them to help us figure out some solutions, they caulked up a single window (which was useless, we'd already insulated all our windows), put another thermostat in our master bathroom (which drove up our energy bill even higher), told us they wouldn't reimburse us for any of the window insulation we did ourselves, and said "Most residents will experience rising costs for electricity when it is this cold out." (It was between 20 and 35 degrees during this period, we haven't even begun the true cold snap yet.) So, to sum up: if you want to pay a $400 monthly heating bill in the winter for a 1,000 square foot apartment, this is the apartment building for you. If - like us - you think that's highway robbery, live somewhere else, because the people who lease this building don't give a damn. PS: Outside of winter months, our electricity bill was $87 at cheapest (in October) and $167 at highest (in August). read more

Had a recent sprinkler go off in my loft managed by KC Loft Central. Had 12 industrial fans and 2 industrial dehumidifiers going in my place for a week. Carpet was destroyed. Water destroyed personal items which cannot be replaced. Asked for discount on following months rent because of what I had to put up with and they did NADA. NOTHING. ZILCH. read more

My Fiancé and I moved in today. While moving the couch, we couldn't fit it into the elevator. One of the employees, Cora, gave us a pass for the parking garage so we didn't have to go up the stairs. It was a TREMENDOUS help. We couldn't thank her enough. We're so excited to live here! read more

I have lived in Soho West Loft Apartments for the past two years. The leasing office is great. The people who work there are friendly. I know all my neighbors and feel safe in the building. There's a cop that drives around the block every hour. Walking distance within River Market and Crossroads districts for artsy things/the farmer's market. I've had a few maintenance issues, but they've all been resolved within 48 hours. I also occasionally fall asleep to jazz music, since The Phoenix is right next door. read more

Steer clear of this place. Go find yourself a loft around the corner for $200 less each month. Don't count on the amenities, the hot tub was closed over half the time we lived here. They also rent out dirty rooms, then when you go to move out they charge you for it. Even though the loft was dirty in the first place, when we first walked in. We had multiple maintenance problems. One maintenance man even came to check on a leak (which we pointed out) and then he said it was almost the end of the day and that they don't really care. He told us they hadn't answered maintenance requests in 2 months. Makes sense because we kept trying to tell them our toilet was making loud screeches when we moved in, the dishwasher literally never worked, and for some reason there were crazy amounts of flies throughout the entire building. They ignored all of our requests, even the property manager does not care at all. We paid $1110 a month for no dishwasher, 1 working laundry machine on the floor the entire time, valet trash that they leave in the hallways constantly then blame residents, and for a dirty loft. The counters and toilet were stained among moving in. The blinds were a mess. We tried to tell them but they clearly don't care. Don't waste your time renting here. 0 stars if I could. read more

My partner and I were looking to rent a specific apartment from this property group. We let them know that, they sent us an application, and we waited over a week with no word. We reached out, after still hearing nothing, only to find out they had already sold our apartment and weren't even going to tell us. They did make sure to take 200$ out of our account for a "administrative fee," though. Completely a fraudulent company, they said they would give us a refund, yet it's been over a week and still nothing. Thank god their employees have no idea what they are doing and we didn't move there. read more

I received a response that the bait and switch that I mentioned was just an issue with places being rented out too quickly to update the listings. This does not explain why the listing was still there weeks, or months, after we were told it had been rented. It also doesn't address the fact that when you go in for an appointment the agent won't be there and/or won't even know what you're wanting to look at. To recap, these are greedy people who hire inexperienced agents to peddle their wares. But they are the gatekeepers. You have to go through them for many of the available apartments downtown. Just remember to always get clarification on anything they promise, and ask for their promises in writing. read more

I recently relocated to Kansas City from out of state and have been more than satisfied with my new loft in the EBT Lofts in the former warehouse for Emergy Byrd & Thayer. From the first call into Kansas CIty Loft Central I was able to set up appointments at four different buildings in one morning, and really explore the options that I could get within my budget. The staff members are all friendly and knowledgeable and put in the extra time to make it as smooth of a transition as possible. After already working hard to ensure that my move in woudl happen at an expidited rate due to a rushed out of state move that had landed me in a suburban extended stay, Jessica stayed late to process the paperwork and give me the keys to my new place on move in day. This was in stark contrast to an experience I had wtih a more corporate feeling rental firm I had the previous week. The space is bright with insanely tall ceilings, really well laid out square footage and a massive walk in closet. Just yesterday Jessica was able to go above and beyond again in helping coordinate allowing a friend to get int- Good human beings in the other units! o my apartment while I was out of town traveling for business. And I haven't even gotten a chance to mention the great location, the packing pickup or the fact that every person I have met who lives in the builiding seems to be humans that I enjoy living around. So I know that got insanely woordy so in short, here are the key take aways: - Amazing space wtih great charictor - Affordable pricing with washer and dryer hookups as well as a dishwasher - Great staff that are willing to make it work even if it is less than convinient for them read more

I have to give high praise to the staff of soho lofts , Alicia in particular, and to the soho 4 lofts in particular. Really great and helpful group of people. Loved living in my 1 bedroom condo on the third floor. Quiet, clean, safe, comfortable... Younger-ish crowd lives here but I suspect on the higher floors the crowd may be somewhat older, the result being you have a nice mix. Great weight room, laundry and rec room. Can't say enough about soho lotfs. Highly recommended!! read more

We moved into Library Lofts in late August. My husband and I have had a wonderful experience. Stephanie made the move in process completely painless. We were able to look at several units while talking with her about our needs and wants in our new home. We fell in love with our unit and have been happy ever since. We love the amenities and find ourselves in the gym, the community room or even in the indoor pool and spa quite often. I work downtown so the convenience of being able to walk to work is the best! One block away from the street car and 2-3 blocks for power and light and other neighborhood bars and restaurants. We are very happy with our new home! read more

I have lived in Library Lofts/Board of Trade Building for going on 7 years! The location is awesome, you can walk to the River Market, P&L, and Crossroads all within a five minute walk. The entire neighborhood is beautiful and fun! The staff is very responsive and helpful, you hear many horror stories online but I have never had any problems at all! Within a few months you will know everyones name! All my handy-man issues have been resloved within 24 hours or less. The staff goes above and beyond to ensure the building is safe and clean, all while being very friendly! I have been in a lot of loft buildings downtown and I believe our amenties and lobby is by far one of the best. The building is a great mix of peolpe of all ages and I have always thought the residents are very nice. Looking to move downtown can be quite difficult but KC Loft Central makes it very easy and has many options. If you want to live in the heart of downtown and enjoy all that it has to offer and live in a place that when you walk outside, you stop and take a deep breath to just take in how beautiful your neighborhood is then Library Lofts/Board of Trade Building is for you! read more

KC Loft Central has a great product and they know it. That's why they're able to continually suck you dry of more and more money, regardless of your rental history or personal relationship with the leasing agents. In the four years we have rented from them, we have seen our rent increase by 5-7% each year--no negotiations. When we had to break our lease due to new jobs in a different city, they didn't budge on the break-lease fee of $2370 + utilities for 3 months either. This company is out to make money, and you are a pawn in their scheme. Though it was our choice to live here for the last four years, we have given this company more than $44,000 of our money in rent and the current management has not put any effort into working with us financially. I would not recommend this business to anyone. Their customer relations are extremely poor when it comes down to making you feel like your business is appreciated. 2 stars only because they have a good product. read more

I was living in Board of Trade Lofts when the New England Building became available and I transferred my lease. WOW, I am so happy here in the New England, the people are so friendly and the building is awesome!! Stephanie at KC Loft Central has taken care of all my needs since day one, just signed another years lease love this historic building!! read more

I was tenant here for 1 year, and would absolutely never rent or do business with this company again. I was always on time with my rent and gave notice in compliance with the lease terms. When I went to retrieve the final items that were left in my apartment, since I still had possession of the unit, $700 worth of property was stolen out of my unit from someone with a key. The door was locked when I arrived, and my other items that were of no value to them were still there. When I contacted management about my stolen items, I was told to file a police report because, "they didn't do it, and they don't want to be responsible for this." The assistant manager, Katie White, as well as the general manager, Shelly Higerd, said that they had asked their employees and they couldn't accuse any of them for this. They also stated that they have no system in place to investigate theft. There are security cameras at the entrance and exit of the buildings. When I asked Katie White if they had viewed the tapes, her response to me was, "that would literally take a week, I'm not doing that." She then accused my boyfriend of stealing my large flat screen television, huge kitchen rug, and vacuum, since he was the one that helped me move. The management team at KC Loft Central has no respect for their tenants, which was demonstrated throughout my entire time living at Soho West. I would never recommend renting or buying from this company. They are thieves. read more

I have lived in Soho lofts for more than 2 years and a year before in Library lofts. The decision I stayed with KC loft central operated properties was their very friendly and helpful staff. I have met so many great neighbors in Soho lofts. Any maintenance requests are handled in timely manner. And the Library district/Garment district is fantastic neighborhood to live in at affordable rent. Everything you need is walkable distance. read more

We designed and constructed a custom loft with KCLoftCentral and the service was very professional and super friendly throughout the entire process. Their offices are more than accommodating for meetings. read more

I moved to KC in 2007 planning to be here just 3 months. I booked a unit at Library Lofts online before arriving. I ended up loving my space and the location and ended up staying for 8 years before recently buying a house. The amenities and staff are great. There are more than 35 bars and restaurants within walking distance. I went 7 years without having to own a car. I miss life at Library Lofts! read more

LOVING my new loft @ Trolley Park Lofts! Great location, awesome windows, friendly staff. The move in process was quick, smooth and painless...a TOTAL breeze. Wish the office schedule was a bit more flexible (they aren't open to grab my packages when I am off of work), but they're more than accomidatable and even put them in my loft for me if I can't make it in time. Leasing Agent, Meredith, rocks! She is always there to help and is super friendly. read more

The rent comes at a higher price than you might think. The company cares little about the residents that make its business thrive. It runs like a big corporation preying on the lowly tenents that live in the facilities. They have a near monopoly on the market downtown so they are able to do this, and the occupancy in downtown kansas city for non-section 8 housing is near 100%. I have rented from them since 2009 and at first they were friendly and helped make renting enjoyable, but then new management took over, with the new management you are treated as a consumer who has no other options. I would never do business with this company again and would advise everyone looking into living in their facilities to heed my warning. They have zero flexability and many added fees. They represent everything that makes the renting experience undesireable. I feel as though I've been robbed after renting from them. Do yourself a favor and rent from another renter, you might not have any other choice though. read more

I have lived in EBT lofts about 9 months now, we actually sold our house to live here. The people that work there are very helpful, and friendly. I feel safe in the building. Even though we haven't lived there very long I love it! Close to lots of restaurants, bars, Power and Light district, Sprint Center. All within walking distance. Would recommend this living to anyone. read more

Horrible place. We lived in EBT Lofts at 1601 Walnut St. in Kansas City. The place has a bad smell throughout the building and in the unit as well. The gym has an overpowering chlorine smell, so you will start to feel nauseous from the fumes soon after entering the gym. The whirlpool is lukewarm, and I wouldn't dare to try to use it. The walls are paper thin, so you can hear every single conversation in any unit around you. When we rented the place, we assumed they would clean the carpets and clean the dust and dirt from the unit. But that didn't happen. Soon after we moved in, there were BATS entering through the wall, yes that's right, bats!! I actually got bit by one as I tried to get it out of the unit. After several noise complaints, and the bats incident, we gave our notice to move. The incompetent management said we needed to pay a $3300 lease fee, and tried to force us to sign a "break lease form". I refused, and I had several rude phone calls from management. I was also wondering why I had to sign an illegal document to get me to pay an unreasonable lease fee. That clearly means it's unenforceable and illegal. Therefore I didn't sign it, and I wondered if anyone was actually dumb enough to sign that. Anyways, I am glad to have moved out of there. Oh, there was also a shooting in behind the apartment in the parking lot one morning, which I clearly heard, and was disgusted at. One person actually died from the 25 shots that I heard! Stay away at all costs! read more