The front office staff is very willing to go the extrta mile to help get medical information,…read moretransfer records and return phone calls promptly. Dr. Cole Gillenwater is extraordinary. He is knowledgable, has a sense of humor and directly answers our questions. We highly recommend PCA.

The clinical care here was standard, check-the-box Medicare protocols. As an established patient, I…read morefound the office manager, Chrystal, to be inflexible and non-collaborative when addressing insurance and scheduling needs. This medical practice does not support a patient-centered partnership. If you prefer an office that handles insurance codes with transparency and respect, you will not find it here.

The one review I see here is totally the opposite of my experience with Dr. Joe…read more In 15 years (with yearly check-ups) I've never once felt him eager to rush me out of his office or even once look at his watch. He is knowledgeable (40 years of experience in medicine), has a sense of humor, is patient and an excellent listener. His staff, (nurse Michelle). Is always kind and helpful. My wife, (who introduced me to Dr. Davidson) feels the same. Dr. Davison's exemplary behavior dealing with her autistic son (who is now in is forties) speaks to his people skills and empathy. I always feel like he genuinely cares. The wait time, in my experience, is always minimal I would highly recommend this man to anyone. The business end of the office is professional, respectful and efficient.

Dr. Davison and his staff make you feel like you are on an assembly line. Very impersonal and cold…read more During a consultation this Dr. never takes his hand off of the doorknob.

Dr. Chavez is an excellent doctor, which is why I stay there…read more The good: He has many years experience and a very down to earth view on health. He is not quick to prescribe medication (I'm not a personal fan of taking antibiotics just because) and has been right on in diagnosis for my daughter's various illnesses. He is also pro-breastfeeding and has been nothing but encouraging in my choices. The bad: I do have some issues obtaining appointments with him on days when my child is sick. My child is 2.5, and in that time I've been able to see him when she is sick probably only about half the time. Seeing one of the nurse practitioners is always a possibility (or even one of the other doctors), but I like to my daughter's doctor. I also find that the office staff is not very friendly. I've had times where they did not call to remind me about a check-up appointment and "couldn't" get me in for another month. I also have a billing issue right now that is currently unresolved because I keep going in circles with them. (They have not been able to tell me why I'm being charged.)

I tried to see a doctor here (Dr. Pierce is not taking new patients). I waited 11 days for an…read moreappointment, got up, got dressed, drove to the other side of town, got checked in, I'm in the exam room filling out paperwork and some woman walks in and says they won't see me because I'm on BHRT including testosterone. No apology, no nothing for wasting my time. They could have told me this over the phone and I could have spent those 11 days trying to find another doctor to diagnose a potentially serious medical condition. I did not need them to prescribe the testosterone, didn't matter, get out, we don't want you here is basically what it felt like.

I never have to wait when I make an appointment. I get right in. They take time to listen to my…read moreissues and recommend any extra labs to help figure out any issues. The young lady that draws blood is very good, as never any bruising afterwards. Nice staff all around.

Right from the start horrible receptionist! Breanna lied about my appointment time and made me…read morearrive late. The blame was put on me twice the first time the GPS took me to the wrong side of the building which I understand so I rescheduled yet she told me to come back at 3:30pm from word of mouth. Upon arriving at 3:25 pm she denied me AGAIN because suddenly the appointment was 3:15pm. How can I get care if they are playing with not only my time but my health! I couldn't even reach care from the doctor because of this!

Dr Hannah Lai is very caring and through. She cares about her patients.That is more than I can say…read moreabout more then the rest of the staff that work there. I am trying to get my husband re-establish with her as a patient and get the run around from Jessica that works there. She keeps on coming up with different reasons of why he can not get into see her. I think that this is very unprofessiona.And not very customer service friendly.

Very good Dr. and staff! Very polite, very knowledgeable, and I appreciated the light-hearted sense…read moreof humor. He was very kind and caring to my daughter and helped her understand some of the science behind her symptoms and he was very patient with her and listened to everything she said and helped work out a strategy to treat both her asthma and allergies. Very happy with the visit!

Dr is very educated on allergies and asthma. I feel like he has helped me control my asthma more…read morethan the pulmonologist I had been seeing. The staff are all so friendly and quick to get my shot done

Absolutely love Dr. M. I have thyroid issues and he is…read morevery calm and reassuring at each and every visit. He explains the options you have and what may or may not happen down the road. Wonderful bedside manner. He has even answered my emails on a Sunday!

I had my first visit today. The staff is so kind. They treat you like a person. I have struggled to…read morefind a good endo since moving to Wichita, or any provider that can handle my complex medical situation. Dr. Mortada listened to me. He addressed every single one of my concerns. He was so kind and seems like he genuinely cares about his patients. I would definitely recommend this office and this provider.

If you are looking for a doctor, I highly recommend Dr. Darla Rivera. I moved to Wichita for a new…read morejob in the mid 90's. I was in my twenties and was "required" to find a primary care physician. Then, I had no idea what qualities I wanted in a doctor. I was blessed that someone suggested Dr. Rivera. I didn't know I needed a doctor who was compassionate, who listened to me, who took extra measure whether it be research or referrals over the years when, as I aged, I had various medical needs. When I left my job in Wichita, I stayed with Dr. Rivera, even though at that time the drive to Wichita would be longer. I moved further away from Wichita when I purchased a house after receiving a promotion. Now I was in my late 30s. Again, rather than finding a local doctor in the city I lived (an hour drive one way to Wichita) there was no question I would continue to see my primary care doctor, Dr. Rivera. I had recognized the quality I needed in a doctor. Someone who read my chart. Someone who understood my past medical history. Someone who actually knew me as a person and knew what my medical needs were. Someone who knew the stressors of my job. And if she did not know, she would make referrals for me to be tested, so she could know. In my 40s, my mom became a paraplegic while my parents were living in Colorado. When I moved my parents to live with me (again an hour away from Wichita), no doctor in the city we lived would take my mom as a patient. That was terrifying as my mom had significant medical needs as a paraplegic. But Dr. Rivera willingly took my mom as a patient until my mom could find someone closer. Dr. Rivera provided exceptional care to my mom until my mom could find specialists in town to help her. My mother would still see Dr. Rivera if she could, but the hour drive and my mom's frequent pain requires my mom to have a local doctor, a doctor who my mom doesn't care for because my mom doesn't feel her primary care doctor listens to her. Even after my mom found specialists in the town we live, when I see Dr. Rivera now, when I am in my 50s, Dr. Rivera always asks about my mom. She makes a point to make sure I tell my mom hello from her. Because Dr. Rivera cares about her patients. For me, I know I am beyond blessed to have a doctor who has the qualities I have come to expect in a doctor (even though I didn't know that when I "chose her" when I was younger). When I need an appointment for something I am able to get in to see her without waiting for weeks and weeks. There may be times when I am in the waiting room of the office at Primary Care Associates to see her and time has passed from when I was scheduled to see her. On occasion, if I hear someone complain about the time they are having to wait to see a doctor, I think to myself, I am thankful and more than willing to wait if need be. If I am waiting, that means Dr. Rivera is making sure the patient she is seeing at the time, is getting her undivided attention. I am thankful because when it is my turn, when I am in her office and she walks in, she truly knows my name, knows who I am, my family, my job, and my past medical problems. When she meets with me, it may take more time, but in the 25+ years I have seen her, I have never walked out of her office without feeling "heard" and also knowing Dr. Rivera is doing the absolute best to provide quality medical care to me. For that, I am eternally grateful. Quite frankly, if she is to ever retire, I know with certainty, there will never be a doctor who will be able to provide the quality care and compassion she has provided me over the years. It took me a long time to know what qualities I require in a doctor, I know now I want a doctor to have the qualities of Dr. Rivera. As I was about to post this, on the right of my screen I saw a review from "billie d". calling Dr. Rivera a narcissist for the wait time. Any wait time a patient has, is because Dr. Rivera is making sure her patients needs are met. She puts her patient's needs before hers. This is the opposite of "narcissist." If you want a quick, take a number, fast food style, "one size fits all" approach.... Dr. Rivera is not the doctor for you.

Dr. Darla Rivera has been my primary care physician for over 13 years. I have not always been the…read moreeasiest patient, as I deal with chronic obesity, chronic pain, and several chronic conditions. However, through it all, Dr. Rivera has treated me with kindness, respect, and dignity, while at the same time, never skirting the issues. I found early on that Dr. Rivera is quite different from other physicians I have seen. She is not afraid to run tests or refer to specialists to get to the bottom of the issue. She always takes TIME to hear what is going on, and thus, has many times figured out things that other physicians simply wouldn't have considered. She has a vast amount of knowledge, but still continues to research new treatments and medications that may be most helpful for her patients. I have referred many friends and even strangers to her care. She has raised the bar high for any other physician I may consider in the future. But I plan to continue being under her care for as long as possible! In conclusion, Dr. Rivera is not a perfect person, however, because of her expertise, compassion, and ability to understand me as a PERSON, not just a paycheck, I highly recommend her as a physician.