Like it or not, routine health maintenance requirements catch up with us all. And while…read moreapprehensive about all that was involved in undergoing a colonoscopy, the IDDC managed my concerns, expectations, and the entire process expertly and professionally. The office was efficient and the intake, discharge, and subsequent follow up was without any issues. If you have the option to be referred here, the Iowa Disgestive Disease Center is worth considering as a provider of these important milestone exams.

I had a very frustrating experience with this office. My hematologist sent a referral for me to be…read moreseen, but instead of being contacted by the referral team, I received a MyChart message stating that I could not be accepted as a patient because I had previously been "seen" by another GI provider. The only prior interaction I had was a colonoscopy where the physician read the results -- I never had an office visit or established an ongoing provider relationship. When I called for clarification, I was told by the front desk that a colonoscopy counts as "establishing care" and that the practice does not do second opinions. This explanation should have come from the referral team or a clinical staff member, not the receptionist. The process felt dismissive and poorly handled, especially since the referral came from a specialist. A clearer explanation and more professional handling of referrals would go a long way in improving patient experience.

Would not go back there. Messed up my billing, it took me 3 months to get it fixed..nobody returned…read morecall; new manager did not have her voicemail set up..the Dr. G showed up late; in civilian clothes, and asked ME what length of prod they had used in past procedures..like I would have any idea.

If I could, I would give Dr. He and all the staff negative 100 stars. Don't ever go there unless…read moreyou want to be treated badly, disrespected, not listened to, not cared about.  They Don't care about patients or people's lives. They are all liars & they Don't respect the bodies of their patients. And on top of that when I had an appointment with ARNP Columbia Ptacek, I stood in front of the receptionist for 2-3 minutes...she said just a minute & she was listening to & watching a non-work related video on her personal phone with her earbuds in. The ARNP never discussed all the results with me...just sent in an RX to the pharmacy for new medicine I had to take. I had to call them & find out what the new medicine was for. AND I was on the waiting list for 13 months just to get a colonoscopy...& then just to have it be the most hellish, nightmarish thing I've ever experienced in my life and when I was trying to speak up for myself and fight for my rights I was told by the doctor to be quiet.

Lisa is booked out for months. I would suggesting making consecutive appointments in advance &…read morerequest to be put on the cancellation list if it's more urgent. She does take insurance which is amazing. As far as I know she's the only wholistic medical professional in the area that actually takes insurance. I've only seen her once so far but I can tell you that we spent about an hour going through health history, nutrition, etc. I've never met with any doctor or nurse that spent that much time trying to understand my health from all avenues.

From the owner: Whole Woman Health - Natural Hormone Balancing…read more Nurse Practioner, Reiki practioner. Providing Natural Hormone balancing for men and women, Well Woman Exams & GYN concerns, Family Planning, Nutrition, and food sensitivity testing. Our goal is your wellness goal, and helping you find your wholeness from the inside out. Assisting with your insurance claims submission process. Prices discounted to reflect time spent with the client and not the insurance companies. Lisa's Statement: "I consider myself a consultant in the vast universe of diverse individual needs and expressions of human beauty. I don't work in the patriarchal model that I give orders or just prescriptions. I will offer you what I have to help after an extensive history and listening to your story. Then we work as a team, fine-tuning with each step in our journey" Call today for an appointment.

Absolutely appalling lack of flexibility and basic human decency…read more I was 5 minutes late to a follow-up appointment FIVE minutes and I had the courtesy to call ahead and let them know I was on my way. Despite that, they refused to see me. Not a new patient visit, not a complicated procedure a simple follow-up. For a gastronomy practice that presumably deals with patients who may be managing health conditions (traffic, parking, life), showing zero compassion or flexibility for a 5-minute delay after being notified is frankly insulting. No attempt to accommodate, no offer to wait a few minutes, no empathy whatsoever. I wasted time, travel, and energy for nothing. The least professional and least patient-centered experience I've had at any medical or wellness establishment. If punctuality matters more to them than patient care, they should make that crystal clear before booking or better yet, reflect on what "care" actually means. I will not be returning, and I would strongly caution anyone with a busy schedule or an unpredictable commute to think twice before booking here.