Valentina is an amazing therapist. I always feel comfortable, heard and respected. She has a…read morespecial way of helping me see things more clearly and work things out. I always look forward to our sessions and can't recommend her enough! Lyndsey W

Valentina is a great therapist. I've been seeing her on and off for years, and the progress is…read moreundeniable. She's gentle and empathetic, but also straightforward and honest. Her office is neat and inviting, and she's really easy to reach when it comes to scheduling appointments, dealing with any billing issues, etc. She always helps me discover a new aspect about myself - highly recommended!

They offer a virtual gambling recovery program that is excellent and takes insurance. The…read moretherapists are highly trained and provide excellent care for those battling gambling addiction. They also offer financial planning support, which is critical for anyone with this problem. Highly recommended.

I had an exceptionally positive experience with my therapist Jocelyn. We worked together for just…read moreover a year and I can't overstate how much I took away from it. I have experienced concrete growth that I can point to as a direct result of our conversations/sessions. She was great!

Dr. Candela Bonaccorso is a dedicated, bright, knowledgeable, warm and funny therapist. I had the…read moreprivilege of co-leading therapy groups with her for 3 years at Bellevue Hospital Center's WTC EHC helping 9/11 survivors. In all my experiences and interactions with Dr. Bonaccorso, I found her to be professional, warm, curious, thoughtful, and caring regarding helping every client she worked with. Clients in our group felt cared for, comforted, supported and challenged to grow. I refer and will continue to refer clients to Dr. Bonaccorso as I trust her clinical judgment and empathy. Those clients I have referred (often relatives of current clients) have grown and express praise of her efforts.

I have known Candela for six years and worked with her directly for two and a half. She is a gifted…read moreclinician in all areas of client care. The compassion and support she shows her clients is grounded in a respect for their autonomy and self-determination, as well as an appreciation of the complexities of the external and internal factors influencing their situations. She brings a rare depth of knowledge and expertise to cases, viewing issues from multiple perspectives, considering the impact of current research, and staying true to the highest ethical standards. She is a consummate professional, and a pleasure to work with.

I've been seeing Nicholas Obertis at Mindful Care for about two years. After losing my insurance, I…read morewasn't able to see him for a while--but I was still taking the medication that he himself originally prescribed me. I just hadn't had an appointment because of the insurance gap, but I had enough medication left from previous fills and continued it consistently. When I finally scheduled an appointment again, they canceled it an hour before, claiming I needed to do a new intake since it had been over four months. It's extremely frustrating because if I had canceled last minute like that, they would've charged me a fee. Apparently, that rule only applies to patients. When I finally did get seen, Nicholas didn't listen. I explained that I had been taking my meds the entire time--the same medication he had originally prescribed. Despite that, he told me I had to basically start the whole process over, and reduced my dosage from 250 mg down to 25 mg. Unsurprisingly, I had a horrible month. My bipolar symptoms came back in full force. When I followed up and told him how badly I was struggling--including having intrusive thoughts--their response was: "Go to the ER." Anyone who has ever dealt with mental health issues knows how unhelpful that is. Sitting in an emergency room for hours when this could've been handled by my provider is not care--it's passing the buck. At my next appointment, the dose was slightly increased, but still nowhere near where it needed to be. I was still suffering. I tried reaching out to the office--which, by the way, is incredibly difficult to navigate--to get Nicholas's email. He had told me to contact him if anything came up. The front desk responded, "We don't give out personal emails." I wasn't asking for his personal email--I was asking for a way to contact my provider. The back and forth with the front desk went nowhere. Then Nicholas called me--but from a spam-labeled number, which obviously I didn't answer. He called again while I was at work and couldn't pick up. I emailed back explaining that, but the communication was already falling apart. I tried canceling my next appointment and--no surprise--it wasn't actually canceled. I had to email them five separate times before someone finally confirmed it was canceled. Eventually, a supervisor called me after seeing the string of emails. We had a 45-minute conversation where she told me she would follow up with Nicholas and get back to me later that day or the next. She never called me back. This is not how you treat patients, especially those dealing with serious mental health struggles. If you're looking for real mental health care, this is not the place. I've now been forced to start the exhausting and stressful process of finding a new provider in the middle of a mental health crisis that they made worse by not listening and not doing their jobs. Nicholas didn't listen. The front desk didn't listen. The supervisor didn't follow through. And the entire point of mental health care is to be heard. Instead, I'm spiraling--snapping at my kids over things like spilled milk, sobbing uncontrollably mid-workout, and feeling totally out of control of my emotions. I came here for care. I left worse than when I arrived. Long story short: I would never, ever recommend this place unless your mom works there--and even then, good luck.

The billing department is terrible!!! They cannot keep track of where payments are going and have…read moreovercharged my credit card on file. Once I asked them to send me links for payments, they are inconsistent and then tell me later I owe for an appointment that occurred months ago. The appointments were fine but you can tell that they are overworked and did not remember details from past appointments. I tried to use them for only medication management but after continued issues with the billing I am going elsewhere.