One star is too much. They give you an appt, you arrive early but you need to wait 2-3 hours to be…read moreseen. They have a sign on their window that if you are late for your appointment, you will not be seen. No exceptions .... but you as a patient have to wait 2-3 hours to be seen. How does that work? Many elderly patients were complaining about the wait as well. It's sad, that you feel ill and have to wait so long.

My sister got an incredible experience there today, from the door a person fully protected is…read morechecking the patient's temperature, and inside everyone es wearing mask and gloves. Congratulations you are the best. Thank you all for an incredible job.

I scheduled an annual wellness visit, which my insurance covers at 100%. Before my appointment, I…read moreconfirmed my coverage and understood that there should be no copay for a preventive annual exam. When I arrived at the South Conway office, I was told I had to pay a $60 copay "just in case" the visit ended up being billed differently. I did not feel this was fair, especially since my insurance clearly covers annual preventive visits at 100%. Because I disagreed with being charged a copay for a covered service, I chose to cancel my appointment and requested a refund of the $60, which was provided. Unfortunately, this meant I lost time from work and wasted part of my day for an appointment I was unable to keep. I understand that clinics have billing policies, but patients should not be expected to pay upfront for services that their insurance has already confirmed as fully covered. I hope management reviews this policy so other patients do not experience the same frustration.

I've been coming to this office for at least 2 years now. I have been coming here to care for my…read moreneck and low back and I always receive excellent service from the time I get to the window to sign in, to the time I get out the door. I always receive great quality care and undivided attention by my doctor.

We moved from California to Orlando, and I need a doctor because I have severe back injuries. We…read moretook a chance and looked for a pain management doctor on our own, with no help or assistance from anyone. Wow, did we get lucky. This doctor Cesar A. Lassalle, MD is incredible; he is knowledgeable, patient, and compassionate. I strongly recommend this doctor to everyone. The best.

Years ago I was diagnosed with an acoustic neuroma. I was gradually losing hearing in my left ear…read moredue to it. He was the ONLY in the state of Florida that said I didn't need to have my skull cracked open and lose all hearing in that ear. Instead he was familiar with a very new ( back then) procedure called Gamma Knife surgery. I missed one day of work, did not have my skull cracked open nor did I lose and additional hearing. I highly recommend this Dr.

Dr. Field is the physician who restored my faith in all doctors. Really. He actually sits down and…read morespeaks to you-like you're a human. Like you matter. I found out the hard way that most doctors don't do this. He is a fantastic surgeon who I wish I would have gone to see many, many years ago. His patient care coordinator, Terry, is just a joy to interact with, too.

Great doctor and very accommodating staff!! Highly…read morerecommend!! Never any issues at this location.

Dr. Awan is highly knowledgeable and extremely kind to all his patients. He takes time to listen to…read morethem, explains the treatment, and is very thorough. He is also a great mentor. You will never regret having him as your provider.