This is one of my fav Kaisers to go to!! They have everything here. Urgent care, emergency, primary…read morecare, and pharmacy. The care and doctors are really good and thorough! My gastroenterologist is here and amazing !! Even the he's part time Panorama makes sure to have good Doctors. This location is huge and pretty much every building is walking distance. It's many parking structures for parking and it's free. I get good experience every time I come, and the service is fast. I do recommend this Kaiser and like the doctors here ! Overall, the experience is always good! -Marshay D.

First off, this is long. I post the good, bad and ugly. This isn't good…read more Everyone at the Panorama facility has been nice and caring with the exception of the call centers. The Kaiser process breaks down when the patient is in the middle of care and sent home after surgery. Getting in touch with our surgeon was impossible. We had to start with the call center and explain everything each time to a new person what we needed. This makes it very difficult for families doing home care. My wife's surgeon did a wonderful job until he didn't. He sent her home without much follow-up and a terrible pain management plan. She should have been kept as an inpatient due to the amount of pain for her type of surgery. Dr. Stephen James Torres has poor bedside manner due to his absence.. He barely met with my wife post-op. Then the recovery nurse called and he prescribed another stronger medication while we were talking. However, this was another opiate. This would have had her on 2 opiates in rotation. The Pharmacist even had concerns for this pain management at home. We had to call "get care now " and that nurse recommended we don't rotate meds. She also said we should go back to ER. My wife toughed through this ordeal, but she shouldn't have had to deal with this at home. Demand another Dr and inpatient care for the safety of the patient. Oh! The cafeteria was decent.

The back office Techs and Nurses are great here. The complaint I have is particularly with the…read morescheduler (Michelle). I asked several times to please accommodate my mom in the morning between 9-10am since she's 85 with dementia and at noon its very hard to get her out of the house since she naps after lunch and hates to leave the house. She would tell me she would get back to me and never does. I have to be looking for her yet doesn't get back to me with any answers. Very unhappy with this kind of service. I might end up switching my mom to a private facility where they're more than happy to accommodate her.

The best school I've had and they more hands on dialysis machine! And they tech u the protocol how…read moreto prime dialysis machine which is really good to know! so thankful found these school renal care Van Nuys and also teachers are nice they help u to pass to get your licenses

two men an older gentleman with younger man came in this LA General Hospital Infectious Disease…read moreoffice as I'm typing they walk in here for second time being very rude to the staff and nurses with attitude about a patient shows a phone number that's not even to this office I would not recommend this company with rude drivers like these. I wish I could have taken a picture or video.

The worst transportation company. they confirmed the ride and canceled last minute because they…read morenoticed that it was far. unprofessional, poor communication and the owner is extremely rude.

These inconsiderate bastards literally killed my Dad. My Dad was on dialysis for a year here, from…read more2014 to 2015. He had sever anemia and was supposed to get Epogen injections on every dialysis session. I know for the fact that these people were skipping the Epogen on his treatment just because it is an expensive drug and charging the insurance anyway. I will pursue a law suit soon, if there is a possibility since it has been 3 years ago. Also need to say it, you will find roaches on the floor if you stay there for a while !

Gracias. Merci. Arigato. Danke... There aren't enough languages in the world to express my…read moregratitude. That's why you will never be a quality leader in a dialysis unit. You lack compassion,respect and honor. I'm a young, entrepreneurial and pleasant individual who's seen good and bad dialysis units. I'm not a person who will allow individuals to act unethical and like to cover up mistakes or tell lies to patients and doctors alike. I will continue to address matters that are not up to par with me and every patients rights to decent health care. I don't play the blame game and me not being under you and your staff care was a blessing! You ran me out because I wouldn't shut up about the sub par treatment and care received by your poor management. Except for the few special technicians and nurses that really care and performed their duties under duress and poor working conditions, your unit should be shut down and reopened with better management, social workers and retrained personnel. I guarantee the patients who are quiet and scared of reprisal would be happy campers. FYI. I'm with a another unit again with a more committed nephrologist and will continue to always be with the best of the best health care no matter how many times or how long it takes, I will never settle for less! I only wish you and your comrades the best so you can in return give your up most attention to the patients that are at your mercy. Thank God it's not me.... So I need to reply unfortunately because Marilyn L. wanted to throw dirt on my good name and character! This is what she replied, (copied and pasting it): Speak for yourself Mr Amaru. You talk trash because you're the one causing all troubles in every unit you go to, you are very manipulative and you know how to play the game. You hop dialysis unit and that's what you do to please yourself and if you didn't get what u wanted you go somewhere else. Good luck to you and your health. !!!! So I only have this to reiterate and confirm. Yes I've been to many Dialysis units through traveling and leaving some for neglectful demeanor or acts beyond forgiveness. I moved from Las Vegas to Canoga Park so of course I needed a Dialysis unit and I unfortunately chose yours, MARILYN L.. For sure it wasn't your reputation but because I assumed I had a good Doctor in Dr. Partake. Until I started receiving lack luster care from him, horrible accountability and mistakes from upper mgmt. ( the staff was exceptional except some of the nurses were exceptional including mine whom I can't remember her name.) The technicians were grossly overworked to the point if there was neglect on their part, it was because the understaffed conditions! I admit also that I will not tolerated substandard care and piss poor attitudes and accountability from upper management and directors! I have the right to find another unit and I did. It took me having to drive all the way to Inglewood from Canoga Park, over 30 mi. each way to do so. (I tend to choose units based on their doctors). It was worth it and I I'm even more healthier then when I was when with Northridge. I can't speak on it today because I've washed my hands and moved on until this reply by MARILYN L. was discovered. So if you go to this clinic, talk to the patients and ask me or the other gentleman who was brave enough to speak against a Corporate Giant (Davita) clinic and it's employees. God knows what would happen if I wrote this and stayed!!! That's how insecure i was about this place...

Dr. Noha Barsoum amazing doctor. My mother looks so happy every time she comes home after she visit…read morethis doctor. She is very kind person and very smart and professional. She takes time to explain the problem in details and knows how to encourage and to make you feel very comfortable. We feel like she is a part of our family and love her very much. Doctor always answer online when we ask her questions. I'm so glad that we found this doctor and will recommend her to anyone. Thank you very much, dear doctor! Your patient Anna and her daughter Elena.

Dr. Barsoum was my nephrologist when I was a patient at St. Joes recovering from cerebral edema. I…read moreactually initially had Dr. Glick but Dr. Barsoum had come a few times in his place and I really liked her a lot so I decided to stick with her. This doctor listens to you and is very caring, she is also convenient to get a hold of via the Cedars Sinai app. I can email her anytime through the app and she gets back to me in a good amount of time. She had been monitoring my sodium levels for this past year and she's always taken the time to answer any questions I might have. I also really like the office staff, they are great. Dr. Barsoum also does Telehealth, which is what I always schedule with her. I highly recommend this doctor.

The new manager of the clinic is very professional and approachable, you can feel the compassion he…read moreshows to us patient.

My sister attended this center for about 1 1/2 years. The nurses are very nice but their office…read moremanager and above are very rude who do not care about the patients health. My sister was in need of a medicine that needed to be approved by the insurance, the office personnel was less than helpful and were not willing to take action, the final outcome was that my sister passed away and never received the medicine she so much needed to live. Unfortunately it cost her her life. These people were less than caring, showed no support and provided no help. Eventhough their nurses are nice, if you have to deal with the management you are better off going elsewhere where they may have more caring people that would be more interested in the well being of the patient and not just about the money. I would not take a loved one to this center!

am a CNA here for pediatrics am in love here i just give thanks for the opportunity n blessed here…read moreis so professional

And for the employee who said I was lying they are the one who is lying if you don't believe me…read moretake your love one there and find out. After I moved my son from that hell hole he is doing much better thank goodness I tried to move him from this horrible place the whole time he was there The staff there are no good and always lying and covering up for each other so whoever want to believe them staff there go right ahead and I am not the only family gave them a bad review. This is 1 of the worst homes you can send your love one too. They are very L AZY and barely do their jobs the place stink like every thing you can name very disgusting .But if you want to believe the employee go right ahead he is the liar. They leave poop on the bed rails on the floor and in the patients restroom very nasty place . And I dare you liar employee to say I am lying if so why would I move my son then. If this place have a good reviews is bc they paid them to say it or they know them point blank .