My father is receiving top care here as he recovers from hip surgery. The staff is wonderful and…read moreattentive to our family and father's needs.

I broke my femur, I went to The Grove. I fought it and…read morefought it, I did not want to go. This is THE BEST care I have ever received. Shannon the social worker, Holly the head nurse, PT, Eileen and Rene, "little Lilly the CNA, Carmen, RN, I couldn't possibly name everyone that helped me. I know I would not be where I am at today without each and every one of them. I would definitely recommend The Grove. Thank you to all the staff for the excellent care

Update two months later: My father is now in a real rehabilitation hospital and the difference is…read moreunbelievable. He's walking with a walker, progressing daily, and finally getting the care he needed all along. The administrator at Mountain View, Joji D. Gervacio, once told me coldly and confidently that "this was his life now," meaning he was literally bedridden and couldn't do anything. She said that was his life and he was incapable of recovery. Two months later, she was proven completely wrong. If we had accepted her words, I truly believe my dad would not be where he is today. This review is to say: Don't take everything they say as final. Don't give up hope. And if you get a call from that administrator, stay sharp, ask questions, and trust your instincts.

Negligent and Unacceptable Care…read more My grandfather was at Mountain View Rehab Center, and the experience was absolutely horrifying. We repeatedly told the staff that something was wrong with him, but they ignored our concerns and dismissed us completely. It wasn't until he vomited twice--and we insisted again that something was seriously wrong--that they finally decided to call an ambulance. By that point, his condition had worsened so badly that he had to be rushed back to the ICU. This could have been prevented if they had just listened and acted earlier. The lack of attention, urgency, and basic compassion was shocking. This place failed our family in a major way, and I would not recommend trusting them with the care of a loved one.

Just want to give a shoutout to their PT ND OT - Michelle, Arminta, Oscar, and Cristina. They are…read moreso sweet and caring and they do a great job with the physical therapy and occupational therapy. I have a relative in this facility right now and the progress is very good. In general everyone here seems nice and pretty good.

North Hills is like living in a great hotel with an outstanding medical staff. The food is…read moredelicious. The rooms are spacious and comfortable. I was lucky to have Christi O and George as my treatment team. Mary Jane, an outstanding CNA made sure my daytime hours went well. And Maria Parada never missed a thing. My medication nurse shared her nephropathy experience with me resulting in a new medication for my case, At night our RN supervisor Destiny covered us like a warm blanket. Stephanie was a headphone hero! Marta often does double shifts. Christina made sure I worked hard in my rehab sessions. The social workers are really good. Shen brought my iPhone back to life after a hard fall. My caseworker and I shared the same surgeon creating a bond that will last for the rest of my life. CC was my first CNA and made a wonderful opening impression of the facility. When it came time to leave Lindsay Rodriguez packed me up. Everyone at North Hills loves their job. If your looking for quality heath care in an outstanding environment North Hills is worth a serious look.

Access TLC served both of my parents in their final years, and I couldn't be happier. Not only were…read morewe always treated with respect and professionalism, but Jill, the nurse assigned to my parents, was exceptional. Jill made a very difficult situation as painless as possible. Her medical knowledge is impeccable and her ability to soothe and calm our nerves was priceless. She was always willing to spend time to address all of our concerns. Her tenderness and desire to help was invaluable. I will always be indebted to Access TLC for their unwavering attentiveness, and to Nurse Jill for her kindness, competence and compassion at such a difficult time.

From the owner: Access TLC is a leading home health care service, senior care services, and hospice provider based…read moreout of San Fernando, CA. With a commitment to providing compassionate and comprehensive care, we are dedicated to helping individuals and families navigate the challenges of aging and illness with dignity and respect. We understand the importance of personalized care that meets the unique needs of each individual. Our team of highly trained and experienced caregivers and medical professionals are available 24/7 to provide expert care in the comfort of the client's own home. Whether it's assistance with daily activities such as bathing, dressing, and medication management, or specialized care for chronic conditions and post-surgical recovery.

Don't ever take anyone to this place! It's the worst place possible. Never help my son. He's been…read morein there 3 months already. He's barely getting therapy. One day a week. They haven't brought him a walker. My son is only forty six years old. He took a few steps already, but that's already been a month since. He can sit up well and is ready to walk for a month and a half now, but nothing's happening.They just have him in bed all day.They won't even let him get up to go take a shower with a walker, which is right next door the bathroom has the whole setup for him to take a shower. Now they want him to stay in until the fifth of January. They were supposed to let him out on the twenty third of december. So he could be with his family. Really ridiculous. And every month he was supposed to get out on the twentieth, but they keep stalling, they say it's the insurance. The devil's a liar! And his mother and this place

I came to Mountain View Congregate Living over a week ago, after spending 3 weeks in the hospital…read more because I needed skilled nursing for a while after having COVID-19. I was expecting a hospital environment, but to my pleasant surprise, it was just a big house the place is incredibly beautiful and clean. in the back yard, It was big and overlooking a golf course. there are 6 single bedrooms with their own private entrances. The staff was very professional and friendly, and willing to help you with all your needs the food was exceptionally good mostly fresh. I would recommend this place to anybody who needs skilled nursing for their recovery.

After visiting a few Skilled Nursing Care facilities.., we found The Gardens for my father &…read morecouldn't have picked a better facility!! From the first day, we felt more like it was more of a family than anything I could have imagined. Ray helped get my father situated in a private room as he needed a lot of care, He took the time to, as this was our first experience, walked us through the process. He even helped when my father was being discharged, allowing him to temporarily keep the wheelchair until home healthcare got one delivered, even arranged to get it pick up!! Coming there directly from the hospital, we didn't know what to think, but they immediately integrated him and started him on a road to recovery. All the staff there were so amazing, so compassionate and you were made to feel special. I wish I could remember every one's name and give them a shout out as they all deserve to be acknowledged as it is such a tough job. There were some people there who truly went above and beyond. Carmen Carbajal (Activities Coordinador) is always checking in and making sure my dad was not only okay but trying to include him on all the activities, making feel so much less than a nursing home!! Racheal Yedigye (LVN) was the administering nurse making sure my father got all the correct medication and always kept us in the loop so we could monitor and advocate for any changes, she always checked in on him even when not on her rounds and both she and Carmen keep in touch even asking to see visit after he left the facility!! Gigi Gonzalez (LVN) was constantly aware of my father's needs and was always available for us to get up to date status and always made sure his wounds were treated and helped make him comfortable. Michael Mason (LVN) was my point man at the front desk, he always took care of any questions or problems we had and always facilitated helping us any paperwork or made sure we were connected to the best person to help. Roseleen in physical therapy made sure my father was getting the therapy he needed, she always made sure he was getting his exercise..... even when he would try to get out of the therapy, she wouldn't take no for an answer and helped push him to do what he needed to get on the road to recovery. And Arturo Clara (housekeeping/maintenance), no matter what we needed, he was always there to quickly get anybaccommodations fixed or re supplied, when there was a late room switch, he quickly got a room ready, and always with a smile & a nod... Again so many other staff there that went above and beyond working tirelessly to help all the patients.. they all have my admiration & heartfelt thanks!

My mother admitted to this facility for rehab and therapy. From good reviews, we decided to placed…read moreher here. However, it was a mistake. My mother did not received the care that she needs. Most of her stay , there were delayed in medical care. There was no communication from the staff, STAT chest xray order was done two days after ( no response from the DON regarding this issue) and my mother was noted with linens soaked from her feeding. Her bedside was cluttered with previously used items. On the day that she got really sick with B/P 200/90, shallow breathing with crackles,the doctor refused to transfer her to hospital for further evaluation. The facility , that has licensed staff should know what necessitate emergency care.

Worst place you can put your loved one. My mom almost died…read moreof neglect and after I removed her to the hospital she had 8 infections that dr. Boyajian' and zero nurse cared to notice. Please don't get fooled thinking it's an Armenian place. It's shit! Wish I can give negative After my mom left they had 3 unlawful death lawsuits from neglect. My mom would have been the 1st

Just left Ararat home today after visiting my aunt Srbuhi who has been there for a month now. Clean…read moreand her nurse Tatevik was Amazing! Great personality. Acknowledged Us right away by offering chairs and answered all of our questions with care . Left with peace of mind knowing she is in a great hands on her last days. If there were 10 stars i would have given that. BIG thank you to everyone in this facility for taking care of our elders over 50 years that I have known of.

I'm sorry your family has had this experience. For a public review, it's best to stick to specific…read moreevents that you personally experienced and avoid speculation or conclusions you can't verify. That makes the review more credible and useful to others. I rarely leave negative reviews, but our experience at Granada Hills Health Center has been extremely disappointing. One of the biggest issues was the lack of transparency regarding billing. We were quoted a price for my mother's physical therapy and agreed to that amount. Just two days later, we were presented with a bill that was approximately 40% higher than the quoted price, with no prior discussion or approval. Families deserve accurate pricing and should not be surprised with significant increases after they've already agreed to the cost. Even more concerning was a medication incident. A nurse attempted to give my mother medication intended for dementia, even though she has never been prescribed or taken that medication. My mother questioned it and repeatedly requested to speak with a supervisor. Despite her concerns, the nurse returned multiple times attempting to administer the medication before finally contacting a supervisor after several requests. We found this extremely troubling. To make matters worse, when a supervisor finally became involved, there was no meaningful apology, no clear explanation of how the error occurred, and we were not allowed to file a formal complaint regarding the incident. Medication safety, transparent billing, and listening to patients and their families are fundamental responsibilities of any healthcare facility. Based on our experience, Granada Hills Health Center fell short in all three areas. I hope the facility takes these concerns seriously and improves its communication, billing practices, and patient safety procedures so that other families do not have a similar experience.

Very happy with the care my mom received at this facility. It was chat gpt's top pick out of a…read morelist of options that the hospital gave her. I can't remember the names of the people who helped us but they had a team of people involved in her care, recovery, discharge etc. All super helpful and patient. We are grateful to everyone who looked after my mom during this tough time.

The Gardens of Northridge is a great assisted living Since my aunt moved there, she has…read moreabsolutely thrived. She's more social, more engaged, and genuinely happy. She's made many friends and feels part of a real community, which means everything to me. There is always something going , plenty of activities, social events, and opportunities for residents to stay active and connected. This is not just an assisted living facility,it's an incredible community where residents are encouraged to live fully and joyfully. I'm so grateful knowing my aunt is now here. Highly recommend The Gardens of Northridge to anyone looking for assisted living.

The Gardens at Northridge is a wonderful place, and we will be forever in its debt. We…read morebrought our 97-year-old mother here after she broke a hip for the third time. From the moment she arrived, the care was superb. The large and well-trained staff treated her as if she were a member of their family. From the administrators through the medication specialists through the wound nurses through the nursing assistants, the Northridge team was warm, totally professional and extremely patient. Pain management was excellent, and the nursing assistants were always available to ensure our mother's comfort. The physical therapy and occupational therapy is outstanding, and again, very patient. They tailored their routines to our mother's capabilities and always exhibited the utmost warmth and care. My brother and I were overprotective of our mother, and we could leave at the end of the day knowing she was in a caring and completely safe environment. I cannot recommend the Gardens highly enough.

I have been going to this physical therapy for A while now. Nellie has been helping me so much. I…read morelove how positive she is and really dedicated to helping me get better. Her assistant is great too. They work as a team. I highly recommend them.

This is the fourth physical therapy place that I've been to. It is also the best of the best…read more Everyone that works here, from therapist to assistants and the front desk, are top notch. Everybody is kind, hard working and really caring. My main therapist is Evan. Evan has pushed me and challenged me, in the best possible way. He listens to me and makes necessary adjustments, without letting me skimp on my therapy. I have gotten stronger and better and will continue to work hard. Progressive Physical Therapy is awesome.