First Time, Last Time Brought my Superduty F-series truck in for an oil change. Counter people seemed bored and indifferent to a new customer. Arrived for pickup and was charged $264. For an oil change? Really? I've had the same work done for half. The "Gun Free Zone" signs on the showroom doors didn't help. read more

Needed a transmission flush and to fix an oil leak. When I called for a price check they told me the transmission flush was $250, I said awesome and made an appointment to fix both issues. When I went to my appointment they say the transmission flush was actually $380 but they'd bring the price down since someone quoted me that before. Say okay and am willing to accept the $190 charge for a diagnostic because I need my car worked on and thought they were good. I drop my car off at 7:45 am, wait all day for a call. Never happens. I call at 1 pm, they eventually tell me it was going to be $1,060 if they fixed the valve for the oil leak and a leaky hose near my spark plug. Okay fiiiiiiine, I really didn't think it would be that much but SURE. I accept it because I really want my car to be fixed. I figure out a financial plan and then I don't hear back from them about when to pick it up. Okay, they've probably been working on it and it took a while. Next day, I call them at 12:55 pm because I hadn't heard from them yet. "Oh yeah, they're working on it now, we got the parts in this morning." Oh?? You didn't tell me you had to order parts. You didn't tell me anything at all that you were doing actually. They finally call me at 4 pm and say it's ready. I go up there ready to pay and get my car. $1,700. Excuse me??? What the hell happened to $1,060??? Then they tell me "Well it's $1,030 for the labor." WHAT LABOR??? You didn't even have the parts yesterday!!! Safe to say, I will NOT EVER go back there. I'll take my money to Hattiesburg if I HAVE to go back to a Ford dealership. read more

My car was totaled back in March 2023. I went to the dealership to ask about my gap insurance refund and was given a copy of the gap insurance paperwork. After months of calling the gap insurance company I was informed that I am due a refund from the dealership. After getting all the needed paperwork to the dealership it has been six weeks since the paperwork was submitted and still now refund. We're talking over a year ago. If the proper paperwork would have been issued to me at the time I went to the dealership then I'm sure I would've had my refund by now. Terrible service now I'm waiting. read more

I don't trust salesmen... at all. But this dealership is under the leadership of a really good man Mr. Wes Armstrong. He was relocated here from Detroit. I can say he honestly does care about the customer. If he can get his salesmen to follow his lead and treat the customers right and not try to jack people looking for a car... he just might be able to win the trust of skeptics like me. My parents had purchased-a car with some factory issues, he worked with them and solved the problem. My parents are very happy with their Lincoln and after researching the price it was comparable with Kelly blue book and other local dealerships. I would recommend this dealership, but make sure you meet Wes and tell him that you read this review on YELP. read more

Worst car buying experience ever. Took eight hours to buy used car. Bought the car on a Saturday under the condition. They will change the tires and change the oil. Got there Monday with cash in hand. Tires were not put on the vehicle. Four hours later new tires, and oil change. When I got home discovered oil had not been changed. Never again. read more

Phenomenal service. Sam and Jessica were great. I needed a new battery on the day if my mother's funeral and they were phenomenal

This dealership is the type that gives all dealerships a bad name. Ford wanted me to pay a interest rate 3 times of what I had currently and they low balled me 2 grand on my trade in. There was about $5000.00 that Laurel Ford tried to stick me with. I loved the vehicle I wanted to buy but I am not going to be screwed out of 5 Grand. I am still looking but guess I will have to go to another Ford dealership. So much for buying local. read more

I would never ever do business with these people! Very rude and and lie so much! Very misleading and will try to convince you into getting something you don't want. If you don't want what they try and put you in they will not do business with you or help you. I DO NOT recommend them to anyone! read more

Great place for an oil change. With tire rotation, fluids check, wash and vacuum for $40, can't be beat. Friendly staff.