This company has always been the worst! I'm not surprised they aren't in business anymore. However, I am surprised they lasted this long. I've had the worst experience multiple times. None of the workers care at all. The amount of time you have to wait to get help is insane. It's almost like they didn't want to do any business or make any sales they made it impossible. The prices were always a lot more than other local businesses. They're not friendly they're kind of rude. I'm glad I stopped going there and I'm glad they're out of business they're were the worst. read more

We went here the other day specifically for pavers for our walkway at our home. There were no signs anywhere for the 1 inch pavers so when we got to the counter we asked for a price. The girl at the counter walked back over to check there was no price and said she had to ask their contractor. The contractor told her they were $25 each. She then proceeded to not be able to find them in the system and all she could find were 3 inch ones for $33.99. Those were more expensive since they were thicker than what we were getting. She said she couldn't override the price in the system, even though the contractor just told her it was $25 each. We needed the pavers so ended up paying the $33.99 which amounted to an extra $45 after taxes. I am not at all happy with the service we received and will not be going back. read more

Laurel Oak Garden Center - Outdoor area at the garden center - Landscaping Near Me - Marlton, New Jersey

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This is my first ever review; and I don't want to be the bearer of bad news however this company spokespeople and cashiers are simply unkind people, very unfriendly and stand-offish. I really wanted to like this place since I live close by. I love friendly garden-centers but this is NOT one of them... read more

I purchased 2 yards of composted top soil to level out a section of my backyard and grow grass for a June graduation party. I ask them to call me before delivery. The call never came so I called them. They told me the driver would call me prior to leaving. Again the call did not come. I headed home to see if it was delivered. To my surprise they delivered a mixture of soil and mulch. The amount of mulch was ridiculous. I was forced to use it since I took off work the following day and rented a seeder. Three weeks later no grass. There are better nurseries in the area. Stay away from read more

Visited this place only because I had a gift certificate. The place has very few prices POSTED on their annual plants!!!!!!!!!!!!!!!!!!! I had to keep continually asking some kid who worked there how much everything was!!!! Laurel Oak needs to print out large clear signs as to what prices they are charging for plants!!!!!!!!!!!!!. After the guessing game was over as to the prices of the items I was purchasing---I found this place to be pricey. Staff was uninterested---girl at register who was coughing did not have mask over her nose. Not impressed-won't be back. read more

There was an error in our delivery date and LOGC did everything they could to make it right. Although it was the end of their work day and they were working with limited staff they still got our soil to us despite the error. They were kind and accommodating throughout. Special thanks to Skyler, Erica, and the managers for being so helpful! read more

I have lived in Barton Run for over 40 years and have purchased many plants & gardening tools from Laurel Oak. Today I purchased bird netting for 39.99. When I found the same netting for 35.99 right next to the cashier they refuse to honor that price!!!! They told me it was last years price - wow! refused to give me that price. I will never go back to Laurel Oak Garden Center & will make sure my contacts here in Marlton hear about laurel oak. read more

There is nothing I hate more than disappointment! Laurel oak let me down. Thank you for wasting my time. I came here since it was so close to our house. Called earlier in the week and spoke with a very friendly lady who said they had what we were looking for in a variety. So, my husband and I, came on a Saturday afternoon because we are in need of several evergreen trees-13-14 trees! We were helped by a young guy, who was extremely nice! But he didn't seem like he knew too much. He asked some of the more "seniored" people who seemed to run the place and they just pointed to the back. Their variety of evergreens consisted of two types of trees that ranged between 180-320! With the lack of assists we received, the lack of variety available, we left and went elsewhere. So, so thankful we did. We found a different nursery that was beyond helpful and much more affordable. Maybe we caught them on a bad day? I don't know. All I know is that customer service here is none existent. Without it, you will continue to lose sales. read more

Extremely knowledgeable people, courteous and professional. Promptly received an impressive, accurate presentation, two days after a thorough walk-around, during which I had been asked detailed questions about history of existing plantings, design preferences for new planned plantings. I was also given some interesting insights and details about plants for our area, and more. Clearly these people are top notch pros. This is a high-end company, who come highly recommended by the top LTE companies (Licensed Tree Experts, one of the top designations in their field). Mrs. AFD read more

Outstanding experience! No substitute for working with a professional, knowledgeable and customer focused landscaping company. All issues dealt with immediately and to our full satisfaction. We could not be happier with the results. Highly recommend working with Laurel Oak. read more

Laurel Oak Garden Center - Before Laurel Oak... - Landscaping Near Me - Marlton, New Jersey

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Disclaimer: I didnt actually stop in because I was at work on my break, so this is a review about a phone call. When I called (I didnt catch the name of the guy), I had a whole plethora of questions: not only was he extremely understanding with my lack of experience for safe pest control in the garden, he also explained everything in a way which: 1)acknowledged my concerns 2)offered multiple solutions 3)gave a list of different products offered in the shop 4)never interrupted me (I tried to keep my questions as short-winded as possible, but still include a brief explanation of the situation; I know I'm not the only customer he has to help) 5)and he did all of that without making me feel stupid/like a failure at life. lol My questions were about trying to reducing the overwhelming infestation of pests that mock me by crawling all over/nibbling my veggies. His customer service motivates me to stop by later to try the pest control options he gave. :D thanks dude! I am really grateful he is so understanding and so great at amiable communication. I super hope that he and the rest of the staff have more great days than difficult days. read more

Love this place. Saw the previous review.. and I'm not sure what garden center they went to. I had no issues with customer service here. I've been coming here for a few years. Only reason I give them 4 stars instead of 5 is some of the prices are high on the pots/containers. Otherwise no issues. They always have different plants than some of the run of the mill places. read more

Dave is a class act, and true professional!! From the proposal to the finished product Laurel Oak is top notch one of a kind. I highly recommend !! read more

Horrible experience with a terrible company! 15 grand gone and Guy will not come fix the leaking fountain he installed. 3 years of hearing excuses all lies. Still my husband must fill the fountain weekly! Unbelievable terrible customer service! Guy has let us down and it's beyond comprehension he has a business at all. Overrated, overpriced and completely unacceptable. read more

Great place to find your landscaping needs. The Koi pond is spectacular and a great place just to stop by to relax and feed the Koi at the same time. There are plenty of different gifts inside, organic fertilizers, some gardening tools, grass seed and more. Outside you'll find an abundance of different trees and shrubs in the Nursery. They also have plenty of perennials and annuals on a weekly basis. They try to do their best by customers who come in store first so I would definitely stop by for your gardening and landscaping needs. read more

Not the friendliest group of employees in the world. Maybe I was there on an off day but I did not feel very welcome. I was ignored and had to interrupt a group conversation to ask if they had what I was looking for. Glares and a one word answer -NO- for my trouble. I took my money elsewhere. read more

I had the same exact eperience. Walked in last Thursday looking to buy red stone and river rock for delivery. Walked in and was seen, but not acknowledged. I asked an employee if she could help me and it seemed like I was i was a bother. Told her I was looking for red stone for delivery. She told me she was out and began doing something else. I asked if we'll, when will you get more in? And again seemed like a bother. She radioed to another employee and the response was they had plenty in the back. Delighted, I told her I live 2.5 miles away and would like to schedule delivery. She quoted me at $30 delivery fee to Medford. But if I lived in Marlton, it would have been $20 something. I told her that since it's only 2.5 miles, could I be charged the "Marlton price". Nope, she said, delivery fees are based on township.....not distance. Told her no thanks and walked out. I definitely will not be back. I drove and extra 15 minutes and tried Oak Shade in Shamong. Got $5 less per ton and only a $10 delivery fee. read more

They may do ok work, but make sure you have them document every single measurement on your plans. If it doesn't function or look ok they will actually bill you extra for their mistake. Yes it is true, have them document all possible measurements. They keep their plans vague for their benefit. For a local business it is very sad to see this was the avenue they chose to take. read more

My favorite place to relax is in my own backyard because it's filled with the things I love- flowers, bird feeders, humming birds, etc. I get all of these things at Laurel Oak because the staff is always so friendly and eager to help me find what I need. They give great advice on taking care of certain plants and always offer to help me carry items to my car. My favorite thing is that they send me emails letting me know which items are on sale. The plants are always lovely there and look exceptionally healthy compared to other garden centers. read more

Laurel Oak is a landscape company like no other. Customers are treated more like friends than clients and the design ideas are simply beautiful. I have used this company to landscape my home for over 25 years; they have transformed an acre of largely wooded property into a lush landscape with a koi pond, winding paths and gorgeous specimen trees. Dave and Guy develop design ideas in accordance with the customer's budget, no matter how small, are knowledgeable and simply the best in the business. I would never even consider using another landscape company and only wish they could extend their business into the Washington, DC area so that my children could benefit from their services as well. My respect and admiration for Laurel Oak has grown stronger with every passing year and in my opinion, they are the epitome of landscape professionals. This is a simply wonderful landscape company! read more