Hello, my name is Ross Bailey and I have been a resident here at Pacifica in South Surrey since…read moreApril, 2016. I have to admit I love it here. When you enter the main lobby you are greeted by a pleasant staff, a standing waterfall, beautiful surroundings, complete floor rug, warm colored walls, well placed pictures and relaxing soothing music playing in the background. You have all the amenities you need. Full underground parking, a separate area to keep you scooter or bike with an electric output in each stall, a heated pool, a fully equipped exercise and fitness center, change rooms with washroom facilities all spotlessly clean. On the ground floor you have a computer room, elevators front and back, dining facilities with a specially prepared small dining area in case you want to entertain guests. You also have a beauty parlor for both men and women. And for those who have a green thumb there are built up plots of ground in a court yard to grow your favorite herbs, veggies or flowers. There is an exercise and games room where at 10 AM every morning except Sundays you can go to get your organized low energy workouts. Games are organized every week, such as indoor horse racing and computerized bowling, etc. Oh yeah, I forgot, there is a Theater and Snack Bar where Movies and Documentaries are shown every day. There is a Wellness Centre used for discussion groups and medical services. Life Labs Mobile comes every Monday morning at 9 AM to take blood from anyone who has signed up. The games room is equipped with tables for people to play card games such as Whist, Bridge and Blackjack. On the second floor there is a library, a Dance floor with music provided by various artist at least every Friday, a puzzle room and billiard/pool room. Although you can live here completely self-contained it's nice to get out once in a while too. You have some options, 1. If you have a car or scooter you're free to go. 2. If you don't have transportation and can walk or use a walker then you go out the front door, walk 30 yards to the gated fence go through the gate, walk 100 yards across the Safeway underground parking lot, take the elevator up to the ground floor and voila, you're on the sidewalk with Safeway on the left and the Dollar Store on the right. This mall also contains chiropractors, optometrist, dress shops, walk in clinic, Gov't liquor store, sushi shop, manicure parlour, London Drugs, pizza shops, specialty grocery store, high end Italian restaurant, and other shops and offices. So within walking distance you have everything you need. 3. Pacifica has their own bus with wheelchair assisted entrance and there are daily excursions to shopping malls, points of interest and museums, farmers markets, casinos and restaurants. 4. You can apply for door to door Handy Dart Service. Within the handy DART service there is a supplementary Taxi Saver program that allows you to use a taxi at a reduced price. So no matter what your condition is, you still have your freedom to do pretty much anything you want to do. I'm sure I've missed somethings but that is basically it. The private suites vary in size and amenities but most have fridge, stove and sink, more than adequate when all your meals are or can be supplied. The hallways are wide and distinctive, the walls are decorated with very fine paintings. The outside surrounding are very well manicured and maintained. We get our bedding and towels washed every week and a housemaid cleans our suites every week as well. There is medical help 24/7 if there is a problem. The dining room staff is excellent, very willing to help you if you have an issue with the food. And yes, the food is very, very good. This is a bit long winded but it gives you an idea of what you will get at the Pacifica Retirement Residence in South Surrey. Just so you know, no one asked me to do this, I'm sitting at my computer in my suite, I happened to look at the Pacifica website and noticed that some person filed a complaint. So I thought I would respond. In summation, if you're looking for a place to spend the rest of your life, this is the place for you to come.

I would highly recommend The Astoria. After researching…read moreextensively and picking Astoria for my parents they moved in October 2017, they are so happy. My Father was very shy before and now he has no problem interacting with everyone, My Mother has short term memory loss, the Residence and Staff are so nice and understanding this really eliminates any worries. I can not say enough good things about Astoria. Kris

Thank you ! Tina for Resolving our issue. Much appreciated.read more

The decision to have a parent enter an assisted living facility is difficult and not without…read moreanxiety. This emotion is made especially acute when you cannot be physically present. My Dad moved to Avalon Gardens about 6 months ago. My wife and I live in California with only my brother still living in Surrey. The staff at Avalon have been a friendly, accommodating and a pleasure to work with. My father loves his apartment and tells everyone happy stories about his interactions with the staff, the facility and fellow residents. The transition from living alone in the family home to living at Avalon Gardens where everyone knows your name has been a blessing for my Dad.

If you have a loved one, please do not send them here at Brookside Lodge Care, Surrey BC. Its…read moreabsolutely disgusting. Nurses never at the desk, seniors are secluded in their rooms with noone to talk to, soiled diapers are kept in a laundry hamper by the dining room. The smell of it knocks you out as soon as you enter on the floor. Im disgusted but my oldest sisters feel the need to keep our mom here, against her wishes.. This is a very sad time for all.. There are a few good nurses, but not many.. : (